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"We enjoyed our stay at your hotel a little. lot better than the previous visits as we had no water on the first visit and could not use the water on the second as it was boiling hot to the touch"

"Another really great experience at this hotel. I cannot fault it!"

"Really good..friendly staff"

"Definitely worth a visit. We only stayed for one night but we will be back. Staff all unbelievably good. Food exceptional. Very quiet. Really good nights sleep. Highly recommend this hotel. We also did the free history tour of the castle. Do not miss this as it includes a visit to the roof to take in the views."

"Staff was very helpful. Very good area away from traffic "

"Right from the friendly welcome by Tom, my stay was fantastic. I was travelling myself with 2 young children for a family funeral in the area. All the staff were friendly and very good with the children. They were made to feel very welcome by all the staff. We enjoyed a meal in the evening. Good choice for adults and children. We also all enjoyed the buffet breakfast too. "

"Got wot you paid for allstaff were brill apart from 1 miserable not the word not 1 bit of customer skill what so ever sat or sunday nite shift need to be gone "

"Lovely room, overlooking the River Tyne, quiet, clean. A lovely FREE breakfast."

"Bed was comfy, slept really well."