Thane Hotel Guide - Hotels with Pool Hotels in Thane, Mumbai

Friendly staff but lacks talent. 5 people at reception and still took 10 to 15 mins to check in. Ordered room service and found two long human hair strands in rice. Breakfast was below average. Overall this is a cheap business hotel and staff lacks talent. By that I don't mean they are unfriendly. They just lack commonsense. Like the guy who was bringing our luggage rammed himself with us in the same elevator instead of taking the next one. The girl at reception called at 8 am to reassert that we have to check out at 10 am. So mind u check out here is 10 am. Although we were given an extra hour upon request.

I had a custom requirement. Wanted to check in late.. morning 5 AM and leave in evening around 5 PM. Since it is approx 12 hours, I didn't want to pay 2 day tariff ( considering check in time is 12 PM ). After I booked the hotel online, I called up the hotel and confirmed the same with them since I knew that it was a custom requirement and I didn't want it to be a surprise to the hotel management. They said the max they can allow me is 4 PM. I agreed. But in reality, I was kicked out of the hotel at 1 PM. The manager with whom I was interacting on the intercom was rude and arrogant. Overall staying experience was good. Food was average (could only have breakfast).