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Indoor spa bath
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

5 reviews
Guests rated this property 2.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Map

Explore the area

Popular LocationMasunda Lake2 min drive
Popular LocationSanjay Gandhi National Park13 min drive
Popular LocationTikuji-ni-Wadi24 min drive
AirportMumbai (BOM-Chhatrapati Shivaji Intl.)63 min drive

Choose dates to view prices

  • Deluxe Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Room
  • Super Deluxe

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsSuper Deluxe
  • Corporate Suite

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsCorporate Suite
  • Family Suite

    Room amenities

    • Sleeps 6
    • 1 King Bed
    More detailsFamily Suite

About this area

Thane

Located in Thane, United 21 is in the city centre and near a train station. The area's natural beauty can be seen at Sanjay Gandhi National Park and Powai Lake, while Tikuji-ni-Wadi and KidZania Mumbai are popular area attractions. Film City and Dhirubhai Ambani Life Science Centre are also worth visiting.
Visit our Thane travel guide
View in a map
Popular Location

What's nearby

  • Masunda Lake - 2 min drive
  • Dhirubhai Ambani Life Science Centre - 9 min drive
  • Sanjay Gandhi National Park - 13 min drive
  • Tikuji-ni-Wadi - 24 min drive
  • Reliance Corporate Park - 32 min drive

Getting around

  • Mumbai Mulund Station - 6 min drive
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.) - 63 min drive

Restaurants

  • Spices and Sauces — 1 min walk
  • Blue Flame — 1 min walk

About this property

United 21

3-star Thane hotel in Thane West, near Viviana Mall
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Valet parking is free. Other amenities include a nightclub, a fitness centre and a bar/lounge. All 46 soundproofed rooms feature free WiFi and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and flat-screen TVs. Limited housekeeping is available.
United 21 offers 46 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and bidets.

This Thane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

World of Wellness has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Free self parking
  • Free valet parking
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: INR 300 for adults and INR 300 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Dry-cleaning service
  • Hair salon
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre (497 square feet of space)

Outdoors

  • BBQ grill(s)
  • Picnic area

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 300 for adults and INR 300 for children (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

United 21
United 21 Hotel
United 21 Hotel Thane
United 21 Thane
United 21 Thane
United 21 Hotel Thane

Frequently asked questions

Can I cancel my reservation for free at United 21 and receive a full refund?
Yes, United 21 offers free cancellation on select room rates, because flexibility matters! Please refer to United 21 cancellation policy on our site for more details about any exclusions or requirements.
Does United 21 have a pool?
Yes, this property has an indoor pool.
Is United 21 pet-friendly?
No, pets are not allowed at this property.
How much is parking at United 21?
Self-parking and valet parking are free at this property.
What time is check-in at United 21?
Check-in begins at noon.
What time is check-out at United 21?
Checkout is at noon.
Where is United 21 located?
Located in Thane West, this spa hotel is within 1 mile (2 km) of Jupiter Hospital and Viviana Mall. Sanjay Gandhi National Park is 2.7 mi (4.3 km) away.
2.6
5 reviews
5 - Excellent
1
4 - Good
0
3 - Okay
0
2 - Poor
4
1 - Terrible
0

2.6/5

Cleanliness

3.0/5

Staff & service

0.0/5

Amenities

2.6/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Crowded area. Rooms without outside view.
Staff was helpful but they couldn't help the situation much. If you are an international guest staying here make sure you carry a travel adapter otherwise your cell phone and laptop will run out of battery. The hotel doesn't even have an adapter and you won't be able to buy it easily in the stores around the hotel.

2/5 Poor

Sad face IconDisliked: Staff & service, room comfort
Unpleasant Stay
During my previous stay at this hotel (booked via my office staff), the rooms were more spacious and comfortable. However, during this stay (booked via hotels.com), the room was small, bed was uncomfortable and the overall experience was not upto te mark. The room charge remains the same whether I book it from office or from hotels.com

2/5 Poor

Happy face iconLiked: Room comfort
Sad face IconDisliked: Cleanliness, property conditions & facilities
United 21 .... in Thane, pretty far from Mumbai
The hotel looks nice & interior is not bad. The rooms were comfortable but not well maintained. The 1st room they showed me had dirty bedsheets with hair all over, bathroom was stinky. The next room had a similar bed, but cleaner bathroom. There were stains on the bathroom wall (so much for 4 star). Even after a complaint they didn't clean it properly. The breakfast lacks in variety. Some staff were OK, others were not so friendly. The hotel did let me extend my check out time by 2 hours. Given a choice I wouldn't go back to the hotel as it takes for ever to travel to & from Mumbai to the hotel.

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stinking rooms
Even after requesting for a non smoking room i got a room which was stinking !

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellin palvelu ja siisteys
Mahtava hotelli.Erinomainen palvelu ja siistiä.Menen ehdottomasti uudelleen .
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