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"Very comfortable room. Excellent customer service and friendly staff "

"Tony was wonderful. As manager he was able to fix small and large situations. He is friendly, professional, knowledgeable and respected by his staff, which says a lot. They look up to him. I didn't say anything but the Belfast Hilton mattresses are a big problem for those who keep their weight in check. It isn't noticeable when looking at them but I, at 103 lbs was sleeping in a trench. On the ship, I was able to get the mattress changed as I was sleeping in an uncomfortable long hollowed out area because of too many obese and very overweight people using the mattress before me. It was the same with the Belfast mattress. There was a 5" difference, my hand with spread fingers, between my sleeping trench and the center part of the mattress. The edges become broken down too. Just a suggestion. Tony would have fixed it I know but I just did not want to bother this hard-working guy who'd already changed my room while dealing with 400 visiting priests. "

"Long weekend visit, not spent much time in our rooms as we were too busy sightseeing. Breakfast was nice, reception staff was friendly and welcoming. Excellent location. Lots of great food places nearby, supermarket across the road, the sightseeing bus picks up just outside too. "

"Great location! We went to Truffles every morning for breakfast. Located on Sandy row which is a very interesting walk. Everything is nearby including excellent restaurants and pubs. Staff were great, knowledgeable and helpful. "

"Very good overall Excellent choice of breakfast. Good sized room and bathroom Towels were too small Better signage from main road would have been helpful."

"Very nice hotel .. good size room with all amenities… very comfortable.."

"The family room was very spacious and the bathroom with corner bathtub and shower cubicle also a good size. The staff were all very friendly and the buffet breakfast had plenty of choice. Bottles of water and tea, coffee and biscuits were replenished each day and we had a few drinks from the bar each night. I would definitely come back to this hotel again on my next belfast visit."

"Good hotel refurbished"

"Good location "