Ratings based on 653 Verified Reviews

3.9 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Chandler

Cute and Quaint Inn

Posted 16-Oct-2017
Pros: Location. And the fact that it's a "small business" that I am supporting. The Innkeeper is a nice lady.
Location: Everything in Telluride is walking distance. If you are flying into town, you do not need a car. Just get a ride to wherever you are staying.
Like everything in Telluride, this is a cute and quaint place. "Inn" is the proper name for it, as it is not a hotel, it's a total mom and pop place. It's not perfect, as the walls are thin and you can hear your neighbors and anything moving above you. I got placed in the room directly below the office, which is where breakfast is served, so as soon as people were up for breakfast, I was forced to wake up too. This place could be perfect for you if you get a 3rd floor unit. There's a breakfast every morning which was satisfactory. You're about 100 yards from the Gondola to Mountain Village, and one block off main street. Everything in Telluride is within walking distance.
2 out of 5
by A verified traveller from CO

No pros other than location

Posted 10-Oct-2017
While the location of this hotel is wonderful, it felt like we were in a college dorm. We spent three nights here and would have cancelled after the first night had we not already paid in full. The bed was extremely uncomfortable and we woke up with sore backs three days in a row. The room temperature was very warm and there was no way to adjust it and no ac. We did not have a fan in our room so the only solution was to open the windows for air but the amount of noise at the hotel was ridiculous. We were on the middle floor (same as reception) and the noise from people passing by (wooden plank un-carpeted floor outside of rooms on 2 and third floor) and tromping up and down the stairs was unbelievable. We did not have one single night of good, undisturbed rest. The room was tidy, however the tub floor looked permanently filthy. Breakfast was mediocre and not fresh. After spending close to $600 for 3 nights we would have preferred to have stayed elsewhere or have camped out. Don't let the cute pictures and location fool you if you're looking for a comfortable, relaxing stay in Telluride.
4 out of 5
Recommended
for Everyone
by A verified traveller from WI

Close to Down town

Posted 09-Oct-2017
Pros: Close to downtown!
The hotel was small, but it was super close and walking distance to downtown!
4 out of 5
Recommended
for Everyone
by A verified traveller

Staff very friendly.

Posted 13-Sep-2017
Staff was very nice. Rooms were nice but dated. Parking was not abundant but they offered an off street parking permit.
2 out of 5
by A verified traveller

A basic place to sleep for the night

Posted 11-Sep-2017
Pros: Location, the few off-street parking spaces were convenient.
Cons: More ventilation in ground-level rooms. Serving breakfast before 8am. At a very basic level, letting guests know how to check out before 7:30am.
Location: Heart of downtown Telluride. Gondola around the corner, plenty of restaurants and shops.
Consistent with many other reviews I read before booking at The Victorian Inn, I found the Inn to be in a great location in downtown Telluride - very easy to find. The check-in process was smooth, with a woman and a man at the front desk assisting us. Also consistent with prior reviews, we were assigned a ground-level room, which had a strange smoke-like odor to it. We notified the front desk and the woman came down with us and denied smelling any smoke. In all fairness, we were unsure whether it was smoke or mustiness, and after opening the window for an hour, the odor dissipated. Also consistent with other travelers, we needed to get on the road early, and were confused that the office did not open until 7:30am, and there were no instructions regarding check-out when staff were not on premises. We tried calling the "emergency" after-hours number posted, but nobody answered. Several minutes later, the same woman walked to the office door and rudely told us that they do not open until 7:30am. We replied that we could well read the sign posted, and were not looking for an exception to be fed early, but instead needed to know how to do a basic task in the hospitality world - check out before 7:30am - so we could get on the road. If odor-free, well-ventilated rooms and patient hosts are high values for you, staying here will probably bother you. However, if you can overlook these and just want a place to lay your head in Telluride, I'm sure you'll be fine.
3 out of 5
by A verified traveller from San Francisco

Nice hotel, bad room

Posted 11-Sep-2017
Pros: Perfect location, very clean, in-room refrigerator, parking handled well
Cons: Bed size, room ventilation,
Location: Telluride is a perfect little town in any season
We booked a Classic Room. When checking in we were given a key and told it was on the ground floor. As we were late for an engagement, we didn't check that the room was acceptable. It was not and we should have requested a change. The room was noisy (on the street) but worse was that it was just below ground level with two very small windows near the ceiling that provided no air, light. or view. The room was stuffy and uncomfortable. This was a good reminder never to accept the first room offered without looking it it. We would gladly have paid for an upgrade had we been informed that this was probably the worst room in the hotel. Other than that, the hotel is perfectly located and well maintained. Well, sort of -- when my husband tried to hang a towel on the hook it popped out of the wall. Also, the bed was billed as a queen but felt more like a full. I can't vouch for that as didn't measure.
4 out of 5
Recommended
for Families
by A verified traveller from Austin, TX

Loved our hotel! and the tiny, idyllic town!

Posted 11-Sep-2017
Pros: Perfectly situated to all of our wedding events and perfectly situated in Telluride. It was close to gondola ski lift-free in summer, wow the view!
Location: Perfect location! One block away from beautiful main street with shops/restaurants. Two blocks from free gondola in summer-great trip over mountain!
Our hotel was charming, small, and in a perfect spot for our wedding events which we walked to. The room was great and seemed updated. Great bedding with firm bed and pillows. Good for someone who had trouble walking: The free Galloping Goose bus stopped on our corner to take you around even though the town is just blocks-long. Only drawback for someone who might need a lot of privacy or quiet was that people would sit out, particularly on Saturday night, on the patio and sound really carried, but it didn't bother me!
4 out of 5
Recommended
for Everyone
by A verified traveller from North Carolina

Great location in downtown Telluride.

Posted 07-Sep-2017
Pros: LOcation
Cons: No air conditioning. We were there in the summer and it was hot.
Location: Great location near river walking trail, gondola, and Main Street with many good restaurants and shops.
So convenient to Main Street, the walking trail along the river, and the gondola. The shower had an automatic shower gel dispenser and we asked to have it refilled since it was empty and it never got done. Very helpful in getting the TV to work.
3 out of 5
by A verified traveller from London

Basic, average

Posted 02-Sep-2017
We arrived early and weren't expecting to check in but thought we would see if there was a room available just in case. We were greeted with an unfriendly staff member who was curt and a little sarcastic. She offered no advice on the local area and this was the least friendly and helpful reception we've had throughout ou r 2 week trip in the States. Breakfast was OK but the room was in the main reception area which was small and offered only 3 tiny tables so there was a queue to sort and eat - didn't make for a relaxing start to the day. The room was clean and bed comfortable. Fine for a quick stopover but not outstanding
5 out of 5
Recommended
for Everyone
by A verified traveller from columbus, ohio

Beautiful mountain views, old Hotel charm.

Posted 30-Aug-2017
Loved it, appreciated the simple life staying there and waking up to beautiful mountains. Staff was great. Appreciated they allowed us to check in late.