The hotel is perfectly located. We stayed for 8 days and didn't need a car. Everything is in a walking distance: lifts, gondola, ski rentals, main street with dining and shopping, a supermarket, an ice-skating rink, hiking/snowshoeing trails, a small but very good museum...
I would recommend this hotel because of the location.
I didn't like the breakfast very much because there were only sweet options, and I prefer a hearty breakfast .But is was included, that is better than nothing. The kids liked it. They had pancakes and cinnamon buns.
The housekeeping was not great, every single day they did something wrong. I am really not picky, but they forgot 2 times their dirty cloth in our room (on my bed- yuck!). 2 times they didn'the refill the coffee pads, 2 times the room wasn't done yet when we came back from skiing ( at 2 pm ! ) and once they spilled water on the carpet and didn't rub it dry, so I stepped in it and got wet socks.
We were 4 people in a double room, that was a little cramped with all the skiing equipment. The room would have been perfect for 2.
You have to enter the rooms directly from the outside, which is not great when it's freezing cold outside. It was also noisy when guests came home late in the night.
Comment from Hotel Management
22-Jun-2016 by Victorian Inn Management Team, Hotel Management
Amalthea, thank you for taking the time to share your experience. We try to offer a wide variety of breakfast options, ranging from our home-cooked, old-fashioned oatmeal and freshly cooked hard-boiled eggs to homemade baked good and fresh fruit, so that everyone can find something to suit their tastes. We're sorry we weren't able to meet your preferences, but we're always on the lookout for new options to add, so hopefully during your next visit we'll have something more to your liking.
Room cleanliness is a must at any hotel and is of utmost importance to us, which is reflected in our guest ratings. We are disappointed that this was not your experience. We have passed your comments on to our housekeeping department and feel confident in assuring you, that should we have the opportunity to serve you in the future, everything will be to your satisfaction.