Excellent and Accomodating Staff, CAUTION:Handicap
Posted 05-Apr-2016 on Hotels
The staff, across the board, are INCREDIBLE!! If I were just rating staff, this hotel would be a 5+. They could not have been nicer or more accommodating. Now, handicap access is a totally different story. This hotel is not set up well for handicap and the parking is a serious problem. The beds are way to high for most handicap and the parking is terrible. Additionally, the housekeeping had some issues, particularly in the shower area where the mold was less than inviting for taking a shower. I want to love this hotel because the STAFF is IMPECCABLE!!
Comment from Hotel Management
25-Jun-2016 by Anne Morgan, Hotel Management
The Hotel Telluride is pleased to hear you enjoyed our staff!! We apologize there were some issues with your room. We are currently replacing the bed frames to make our beds more easily accessible. For your next stay, please let us know you need a handicap room and parking space, we are happy to accommodate you! Thank you for your feedback.