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Overview of Hotel Rural El Refugio

Photo gallery

Featured image
Outdoor pool
Balcony
Bedroom
Bedroom

Hotel Rural El Refugio

3 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMirador Pico de la Gorra17 min walk
    Popular LocationTejeda Health Center10 min drive
    Popular LocationMuseo de esculturas Abraham Cardenes10 min drive
    AirportLas Palmas (LPA-Gran Canaria)63 min drive

Choose dates to view prices

  • Double Room

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Economy Room (Attic 2 people)

    5/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details
  • Twin Room

    5/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details
  • Classic Suite

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Double Bed
    More details
  • Economy Room (Attic 3 people)

    Room amenities

    • 129 sq ft
    • Sleeps 3
    • 3 Single Beds
    More details
  • Economy Room (Attic 4 people)

    Room amenities

    • 129 sq ft
    • Sleeps 4
    • 4 Single Beds
    More details

About this area

Tejeda

Hotel Rural El Refugio is located in Tejeda. Real Club de Golf Las Palmas and Las Tirajanas Winery are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Nieves Peak and Nublo Rock. Don't miss out on a visit to Viera y Clavijo Botanical Garden.
Popular Location

What's nearby

  • Mirador Pico de la Gorra - 17 min walk
  • Tejeda Health Center - 10 min drive
  • Museo de esculturas Abraham Cardenes - 10 min drive
  • Dulceria Nublo - 10 min drive
  • Bentayga Winery - 11 min drive

Getting around

  • AirportLas Palmas (LPA-Gran Canaria) - 63 min drive

Restaurants

  • Casa del Caminero - 9 min drive
  • Sombras del Nublo - 10 min drive
  • Sabores - 10 min drive
  • Dulcería Nublo - 10 min drive
  • Restaurante Asador Grill Hemmingway - 10 min drive
View in a map

About this property

Hotel Rural El Refugio

3-star hotel with restaurant and outdoor pool
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. This hotel has 15 rooms.
Hotel Rural El Refugio offers 15 forms of accommodation. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bathroom

  • Hairdryer (on request)
  • Towels

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
There is no front desk at this property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Half board rate plans do not include drinks with dinner.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 14.5 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: EUR 14.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

El Refugio Hotel Tejeda
El Refugio Tejeda
El Refugio
Hotel Rural El Refugio Hotel
Hotel Rural El Refugio Tejeda
Hotel Rural El Refugio Hotel Tejeda

Frequently asked questions

Does Hotel Rural El Refugio have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel Rural El Refugio?
As of 28 Feb 2021, prices found for a 1-night stay for 2 adults at Hotel Rural El Refugio on 8 Mar 2021 start from £57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Rural El Refugio pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Rural El Refugio?
Self-parking is free at this property.
What time is check-in at Hotel Rural El Refugio?
Check-in is from 2:00 PM - 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Rural El Refugio?
Checkout is at 11:30 AM.
Where is Hotel Rural El Refugio located?
Situated in Tejeda, this hotel is 5.3 mi (8.5 km) from Las Nieves Peak, and within 12 mi (20 km) of Nublo Rock and Barranco de Guayadeque. Los Tilos de Moya National Park and Bandama Caldera are also within 16 mi (25 km).
3.8
Good
Rating 5 - Excellent. 13 out of 61 reviews
5 - Excellent 21%
Rating 4 - Good. 32 out of 61 reviews
4 - Good 52%
Rating 3 - Okay. 10 out of 61 reviews
3 - Okay 16%
Rating 2 - Poor. 3 out of 61 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 61 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.3/5

Staff & service

3.0/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Lovely friendly family feel, at 1510m high outside conditions can be harsh, but we were well looked after and enjoyed our stay.
Stayed 2 nights in Mar 2019

3/5 Okay

Travelled with family
No answer to messages when we had to try to change booking due to our dog being terminally ill
Stayed 2 nights in Feb 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Hotel was a beautiful location. Room was very comfortable. All the staff were very friendly and helpful. Wonderful views of the mountains.
Stayed 1 night in Feb 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/5 Poor

Sad face IconDisliked: Property conditions & facilities, room comfort
5 stats for location, but not good otherwise
In the winter this place is very cold as it has little heating, thin bedding, draughty buildings. Generally old and worn out inventory. Needs a major upgrade. Price high in relation to what you get.

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