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"We didn’t have breakfast "

"Tired hotel and rooms Mould in bathroom, hairs in sink, dirty carpets Expensive poor food"

"Great place to stay clean room lovely comfy bed good shower. 2 mins walk from the railway station. 24 hour manned reception good coffee! Would not hesitate to recommend this venue for a convenient night out in Nottingham. Parking 5 mins walk away which was ideal for us with a car. Late checkout was also available after a later night out at reasonable price too. Will definitely stay there again. Shampoo conditioner body wash in the bathroom too if you forget yours!"

"Brilliant stay, friendly helpful staff, lovely room. Free parking so close to the centre was a bonus."

"Air conditioning not cool enough. "

"The carpet in the room was filthy - does it ever get vacuumed, let alone cleaned? Only one pillow per person and one roll of toilet roll for 3 people for 2 nights! Restaurant and bars on site are very expensive and as the hotel is out, virtually on its own by a motorway junction, there aren’t really any other options. We only ate in the hotel once, the food was below average, overpriced and the service was ‘disinterestment’. The pool is run by a different company which means you need to book. At the time we booked we were not warned that it was being used for swimming lessons, which is fine, I would like everyone to learn to swim. But please let us know so we can book a quieter time for a more relaxing experience. Would I stay in the hotel again? Definitely not. This used to be a very high quality and well run hotel - what has happened to it? 🙁"

"Clean room with extremely comfortable king bed. Well stocked bathroom, towels etc. Friendly staff, particularly Tushie who helped us when our room card had not been activated for the club lounge."

"Wonderful facilities and food was very good, room was well sized and clean. "

"Bathroom was poor with outdated bath and shower which was dangerous to use. The group booking for 9 people did not seem to exist. Very poor internal communication. The bedroom doors were not soft close and banged all night as people went to their rooms. We were refused entry to the dining area at 7.00 pm as we hadn't booked never having being informed of such a procedure at reception. Finally two days before we were due to arrive we were informed that our booking made on Jan 23rd nearly 2 months prior was cancelled due to overbooking!! After several phonecalls to the hotel we finally got our booking reinstated. What a stressful experience for an 82 year old alumni of the University attending our 63rd reunion (Rutherford Hall block 5 ,1963) "