Winstanley House

Surprisingly lovely old manor house hotel. Dinner was wonderful. The room was lovely, but I feel entitled to be a bit picky for £109 - it needed a soap tray or something in the shower, and somewhere to hang a towel, a desk to put things on in the room and better sound proofing. The corridor light shone under the poorly-fitting door all night, and creaky floorboards meant people going to bed later disturbed my sleep. In the morning breakfast service was meant to start at 7am, but my breakfast finally arrived at 7.40, and it was wrong. I had a meeting to get to in the city by 8.15 and didn't have time to wait for what I had requested. The three people on the other table gave up waiting and walked out before theirs arrived. I'd have been a bit less desperate if the waiter was attentive and was able to bring me some coffee while I was waiting but he was nowhere to be seen and when he did appear the coffee machine was painfully slow. The checkout process was a bit laborious. What you don't need when you are about to be late for a meeting is the card machine to have a hissy fit. I just made it to my appointment on time, flustered and hungry. Shame because it would not take much to fix these things.

Arrived at the hotel and had trouble parking as the hotel was hosting a function. Had a bit too much of a walk with luggage as a result. Check in was swift, room was beautiful and fully equipped with toiletries and drinks. We wanted room service but discovered the phone in the room had no dialling tone so had to ring from mobile. The room service options were limited to three for each course and a £10 surcharge was added to the bill for delivery - the food was excellent quality. Breakfast and service was 100%. A lovely relaxing hotel. Enjoyed a stroll in the park after breakfast which was lovely too. Would recommend and stay again.

The location and staff were great. I will definitely come back again.