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Star Hotel, South Leicester

2.0 star property
Hotel in Leicester with free parking

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Standard Double Room, 1 Double Bed | Desk, bed sheets
Lobby
Lobby
Lobby
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

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Exterior

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7.2 out of 10, Good, 1,004 reviews
The price is £67
includes taxes & fees
11 Jul - 12 Jul
Hilton Leicester
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About the area

Map
Elmfield Avenue, Off London Rd,, Stoneygate, Leicester, ENG, LE2 1RB

What's nearby

  • Victoria Park - 5 min walk - 0.3 miles
  • University of Leicester - 16 min walk - 0.9 miles
  • De Montfort University - 3 min drive - 1.3 miles
  • Curve Theatre - 3 min drive - 1.3 miles
  • King Power Stadium - 3 min drive - 1.7 miles

Getting around

  • Leicester Station - 18 min walk
  • East Midlands Airport (EMA) - 53 min drive

Restaurants

  • ‪Chaiiwala - ‬7 min walk
  • ‪The Clarendon - ‬9 min walk
  • ‪Blue Point Fast Food - ‬10 min walk
  • ‪Royals Chicken & Pizza - ‬7 min walk
  • ‪Cravings Dessert Bar - ‬8 min walk

About this property

Star Hotel, South Leicester

Property highlights
Take advantage of a corner/local shop, shopping on-site and a library at Star Hotel, South Leicester. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self-parking
  • A 24-hour front desk, luggage storage and multilingual staff
  • Meeting rooms
Room features
All guest rooms at Star Hotel, South Leicester have comforts, such as air conditioning, as well as
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Latvian, Lithuanian, Polish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Library
  • Shopping

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Stoneycroft
Stoneycroft Hotel
Stoneycroft Hotel Leicester
Stoneycroft Leicester

Frequently asked questions

Is Star Hotel, South Leicester pet-friendly?

No, pets are not allowed at this property.

How much is parking at Star Hotel, South Leicester?

Self-parking is free at this property.

What time is check-in at Star Hotel, South Leicester?

Check-in start time: 2 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Star Hotel, South Leicester?

Checkout is at 11 AM.

Where is Star Hotel, South Leicester located?

Situated in Leicester, this hotel is within a 15-minute walk of Victoria Park and De Montford Hall. University of Leicester and New Walk Museum are also within 1 mile (2 km). Leicester Station is 18 minutes by foot and Leicester (QEW-Leicester Train Station) is 22 minutes.

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Star Hotel, South Leicester Reviews

Reviews

5.0
Rating 10 - Excellent. 11 out of 206 reviews
Rating 8 - Good. 39 out of 206 reviews
Rating 6 - Okay. 52 out of 206 reviews
Rating 4 - Poor. 39 out of 206 reviews
Rating 2 - Terrible. 65 out of 206 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great location, really nice, friendly and helpful staff.
Stayed 4 nights in Jan 2023

6/10 Okay

Verified traveller

Hotel was very standard, had issue with first room but staff sorted problem very quickly. No tvs in the room. Staff very friendly and helpful.
Stayed 2 nights in May 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nights sleep

Room was changed as light not working No quibble very friendly no problem with this Its cheap and cheerful but will use it again very close to de montfort hall 10 min walk
Stayed 1 night in Oct 2022

2/10 Terrible

Kieran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shambles

The Hotel has been closed due to fire a few weeks now. No warning to say this was the case, so arrived at the hotel to find it closed and cordoned off. No way to contact hotels.com and ruined the weekend away.
Stayed 1 night in Sep 2023

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking

Absolutely shocking for the price i paid for the hotel Absolutely shocking services wouldnt recommended staying here
Stayed 5 nights in Dec 2022

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid like the plague.

Quite simply the worst hotel I have ever stayed in. I simply left, and not heard anything from hotels.com regarding refund or charging.
Shower door off it’s mountings
Unsafe, dangerous electrics.
Broken furniture.
Damaged walls
Stayed 2 nights in May 2022

4/10 Poor

NILESH

Disliked: Staff & service, property conditions & facilities, room comfort

Tiring stay

Room wasn't ready not for 2pm or 6om when I arrived, had get bed made while I waited. No food or breakfast served, but the advertisement showed a lot of services which are not supported, false . advertising Bed was terribly soft, no phone in room, had to go down to reception to ask for another pillow
Stayed 2 nights in May 2022

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a single room on Monday. Arrived at property on the Wednesday, told had no single rooms left & said can have a double but pay an extra £15 for it even though there mistake. No tv or internet, plastic cups in room & paint all over carpet. Advice not to stay here unless your desperate.
Stayed 1 night in Jul 2022

6/10 Okay

Mark

Disliked: Staff & service

Poor

Poor and no TV!! Also no card machine so bank transfer only Unprofessional
Stayed 1 night in Jul 2022

6/10 Okay

Sarah

Stayed 1 night in Oct 2023

2/10 Terrible

Tuomo

Stayed 1 night in Sep 2023

6/10 Okay

Mohammed

Stayed 1 night in Mar 2023

10/10 Excellent

Timothy

Stayed 1 night in Jan 2023

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

William

Stayed 1 night in Dec 2022

2/10 Terrible

Matthew

Stayed 1 night in Nov 2022

6/10 Okay

Christopher

Liked: Cleanliness
Stayed 1 night in Sep 2022

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience, no complaints

From walking in, you instantly get a super warm and family feel. In asian culture we care about hospitality and we do it well, and that’s exactly what i was met by. The whole process of booking and checking in was so easy and straightforward, a great experience for my first time booking a hotel, and doing a solo trip. The room was very humble and lovely! The bedsheets smelt amazing, and the bed comfortability was out of this world!! I had the best sleep honestly. I will absolutely definitely come back here when I go to Leicester again, without a doubt! Thank you very much to them for having me :)
Stayed 1 night in Aug 2022

2/10 Terrible

Lionel

Stayed 1 night in Jul 2022

2/10 Terrible

Donna

Stayed 1 night in Jul 2022

10/10 Excellent

Anas

Stayed 1 night in Jun 2022

10/10 Excellent

Anas

Stayed 1 night in Jun 2022

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort

Star Hotel, no stars included

should not be open - or should be half price. piles of rubbish out the front, sign completely bust, VERY basic. has been opened 6 months too early. Staff friendly but over priced for what it is. The sign of a 'bridal suite' upstairs made me shudder for any 'lucky couples' who stay here right now.
Stayed 1 night in May 2022