Title: The Grand Hotel Leicester by The Unlimited Collection Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Grand Hotel Leicester by The Unlimited Collection Hotel in Leicester with fitness centre and 24-hour front desk ![Staircase](https://images.trvl-media.com/lodging/1000000/40000/34400/34302/7ce9b081.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/40000/34400/34302/ac84073c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/40000/34400/34302/98e30f92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym](https://images.trvl-media.com/lodging/1000000/40000/34400/34302/97dfe7ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34302/e1484158.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to dry cleaning/laundry services, a bar and a gym at The Grand Hotel Leicester by The Unlimited Collection. The on-site Italian cuisine restaurant, Marcos New York Italian, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space. 7.0 Good ## Popular amenities - Bar - Gym - Room service - Breakfast available - 24/7 front desk - Parking available ## Room options ### Check availability for these dates Tonight [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=34302&PinnedHotelID=34302&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=34302&PinnedHotelID=34302&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 6 - Nov 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=34302&PinnedHotelID=34302&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=34302&PinnedHotelID=34302&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=34302&PinnedHotelID=34302&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=34302&PinnedHotelID=34302&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=34302&PinnedHotelID=34302&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=34302&PinnedHotelID=34302&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### Standard Twin Room ### Highlights Connecting rooms available LED TV Private bathroom Hairdryer Coffee/tea maker Digital channels Daily housekeeping Desk - Sleeps 2 - 2 Single Beds ### Premier Room, 1 King Bed (Super King) ### Highlights Connecting rooms available LED TV Private bathroom Hairdryer Coffee/tea maker Digital channels Daily housekeeping Desk - Sleeps 2 - 1 King Bed ### Family Room ### Highlights Connecting rooms available LED TV Private bathroom Hairdryer Coffee/tea maker Digital channels Daily housekeeping Desk - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ### Grand Room, 1 King Bed with Sofa bed ### Highlights Connecting rooms available LED TV Private bathroom Hairdryer Coffee/tea maker Digital channels Daily housekeeping Desk - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### Standard Room, 1 Double Bed ### Highlights Connecting rooms available LED TV Private bathroom Hairdryer Coffee/tea maker Digital channels Daily housekeeping Desk - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/77000000/76600000/76596100/76596043/0916a7a0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco Leicester by IHG Leicester - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 728 reviews £68 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Leicester-Hotels-Voco-Leicester.h76596043.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=7583&destination=Leicester&destType=MARKET&latLong=52.63604,-1.13314&searchId=449df06f-026f-48d8-98aa-c255fab35374&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/436300/436242/550f2c61.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Leicester Leicester - 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Wigston by IHG Wigston - Pet-friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 563 reviews £76 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Wigston-Hotels-Holiday-Inn-Leicester-Wigston.h379462.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=7583&destination=Leicester&destType=MARKET&latLong=52.63604,-1.13314&searchId=449df06f-026f-48d8-98aa-c255fab35374&top_cur=GBP) Ad ![Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152297/fe4aa2ed.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Leicester - City by IHG Leicester - Breakfast included - Parking included - Free WiFi - Business services 8.2 Very good 1,000 reviews £65 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Leicester-Hotels-Holiday-Inn-Express-Leicester-City.h1152297.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=7583&destination=Leicester&destType=MARKET&latLong=52.63604,-1.13314&searchId=449df06f-026f-48d8-98aa-c255fab35374&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLeicester-Hotels-The-Grand-Hotel-Leicester-By-The-Unlimited-Collection.h34302.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLeicester-Hotels-The-Grand-Hotel-Leicester-By-The-Unlimited-Collection.h34302.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.63320%2C-1.12982&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yHkxa1R1Jo1Fb-2GOS2cDhLHb6E=) Granby Street, Leicester, England, LE1 6ES #### What's nearby - Curve Theatre - 4 min walk - 0.3 miles - De Montfort University - 7 min walk - 0.4 miles - University of Leicester - 20 min walk - 1.1 miles - King Power Stadium - 3 min drive - 1.1 miles - National Space Centre - 5 min drive - 2.1 miles #### Getting around - Leicester Station - 6 min walk - East Midlands Airport (EMA) - 42 min drive #### Restaurants - ‪San Carlo - Leicester - ‬1 min walk - ‪Oodles - ‬1 min walk - ‪Haute Dolci - ‬1 min walk - ‪The Ale Wagon - ‬2 min walk - ‪Chaiiwala - ‬1 min walk ## About this property ### The Grand Hotel Leicester by The Unlimited Collection Hotel located in Leicester City Centre Take advantage of dry cleaning/laundry services, a bar and a gym at The Grand Hotel Leicester by The Unlimited Collection. The on-site Italian cuisine restaurant, Marcos New York Italian, offers breakfast, lunch and dinner. In addition to conference space, guests can connect to free in-room WiFi. You'll also find perks such as: - Buffet breakfast (surcharge), self-parking (surcharge) and express check-out - Express check-in, a 24-hour front desk and smoke-free property - A ballroom, free newspapers and 10 meeting rooms Room features All 104 rooms offer comforts such as 24-hour room service, in addition to amenities such as free WiFi. Other conveniences in all rooms include: - Bathrooms with showers and baths or showers - 30-inch LED TVs with digital channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/36000000/35740000/35734100/35734073/c9c149f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villare Leicester City Centre Hotel Leicester City Centre - Free WiFi - Air conditioning - Bar - Laundry 7.0 Good 287 reviews £55 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=35734073&PinnedHotelID=35734073&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/10000/3600/3537/9c6364bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Belmont Hotel Cultural Quarter - Parking included - Free WiFi - Restaurant - Breakfast available 9.2 Wonderful 1,016 reviews £71 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=3537&PinnedHotelID=3537&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/69000000/68770000/68765100/68765036/ac97d9d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Gresham Aparthotel Leicester City Centre - Kitchen - Free WiFi - Air conditioning - Laundry 9.0 Wonderful 370 reviews £68 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=68765036&PinnedHotelID=68765036&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899712/fe40cce9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Narborough Arms Narborough - Parking included - Free WiFi - Restaurant - Bar 7.8 Good 58 reviews £65 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=11899712&PinnedHotelID=11899712&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/77000000/76600000/76596100/76596043/0916a7a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco Leicester by IHG Leicester - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 728 reviews £68 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=76596043&PinnedHotelID=76596043&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio | Private kitchen | Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/110000000/109700000/109699600/109699557/003cb632.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### London Road Studio Retreat in Leicester Cultural Quarter - Kitchen - Washer - Dryer - Free WiFi 6.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=109699557&PinnedHotelID=109699557&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4260000/4258100/4258026/99e7e2d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Encore by Wyndham Leicester City Centre Leicester City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.2 Very good 1,007 reviews £57 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4258026&PinnedHotelID=4258026&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (GBP 10 per night) - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Marcos New York Italian ### Things to do - Gym ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 10 meeting rooms - Conference space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shower ### Entertainment - 30-inch LED TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Connecting rooms available - Desk - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 15.95 per person - Self-parking fee: GBP 10.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector and a smoke detector This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Leicester Grand Hotel Mercure Leicester Grand Mercure Leicester Grand Hotel Mercure Leicester Hotel Leicester Mercure Leicester The Grand Mercure Leicester The Grand Hotel Hotel Mercure Leicester The Grand Hotel Leicester Mercure Leicester The Grand Hotel Hotel Leicester ## Frequently asked questions ### Is The Grand Hotel Leicester by The Unlimited Collection pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Grand Hotel Leicester by The Unlimited Collection? > Self-parking is available for GBP 10.00 per night. ### What time is check-in at The Grand Hotel Leicester by The Unlimited Collection? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at The Grand Hotel Leicester by The Unlimited Collection? > Checkout is at 11:00 AM. ### Where is The Grand Hotel Leicester by The Unlimited Collection located? > Located in Leicester City Centre, this hotel is within a 5-minute walk of The Little Theatre, Curve Theatre and The Y Theatre. Leicester Market and Leicester Town Hall are also within 5 minutes. Leicester Station is 6 minutes by foot and Leicester (QEW-Leicester Train Station) is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Grand Hotel Leicester by The Unlimited Collection Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 125 8 - Good 242 6 - Okay 161 4 - Poor 80 2 - Terrible 52 ### 7.4/10 Cleanliness ### 7.8/10 Staff & service ### 6.8/10 Amenities ### 6.6/10 Property conditions & facilities ### 6/10 Okay #### Veronica, Milano 18 Oct 2020 Liked: Staff & service, property conditions & facilities Buona posizione.Personale gentile.Camera tranquilla ##### Veronica Stayed 2 nights in Oct 2020 ### 8/10 Good #### raj 13 Oct 2020 Liked: Staff & service, room comfort #### Will be back Really cosy hotel great location - its tired but well managed ##### raj Stayed 1 night in Oct 2020 ### 8/10 Good #### Mark 12 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities very covid safe hotel ##### Mark Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Phoebe 4 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Weekend Away I was more than delighted with my weekend at the Mecure Hotel. It was had all the procedures of COVID-19. It was shame that the restaurant and bar were closed as it would have been really nice. The hotel was awfully however my room had a fan which was very useful. Furthermore my bed was massive despite it being a double room. ##### Phoebe Stayed 2 nights in Oct 2020 ### 6/10 Okay #### Verified traveller 27 Sept 2020 Liked: Cleanliness, staff & service, room comfort Noisy night with music / cars racing outside Double bed - not king size ##### Verified traveller Stayed 1 night in Sep 2020 ### 6/10 Okay #### Stephen 12 Aug 2020 #### Mercury Hotel The hotel was ok don’t think I would stop again if I was in Leicester would probably check out a different hotel the only good thing I can say it was Good location if you wanted to go In the town centre but unfortunately Checking in wasn’t a good experience seemed to be one rule for some people and another rule for others When Wearing face mask and Hand sanitizing ##### Stephen Stayed 1 night in Aug 2020 ### 6/10 Okay #### Rachel, Northamptonshire 12 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities Absolutely stunning building, tired room. In a room with limited natural light you would expect good electric lighting unfortunately this wasn’t the case. Lots of lights but low wattage bulbs. Bathroom had 4 lights with only 1 working. Staff were lovely throughout. ##### Rachel Stayed 1 night in Aug 2020 ### 8/10 Good #### Mark 19 Mar 2020 Liked: Cleanliness, staff & service, room comfort #### Pros and Cons A good location for us to travel by train and visit Richard111 Centre and van Gogh exhibition.Bar/lounge pleasant and staff helpful and welcoming. Sadly we were given a very cold room with a non functioning radiator. The second room was the same but number 3 was ok. We met another guest who told us the heating was down in part of the hotel. ##### Mark Stayed 1 night in Mar 2020 ### 8/10 Good #### Nathan 18 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Hot night in Leicester Hotel was overall nice and convenient for my stay. I did find the room a bit hot to sleep in. ##### Nathan Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 18 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities Really nice hotel with a great history and excellent location ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Geoff 9 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort excellent hotel great location will definitely use again ##### Geoff Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller 28 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food excellant and service room very comfatable only negative though bathroom looked a little tired but would have no hesitation in going back👍 ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Suzanne, London 27 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was exceptional for the price, friendly staff, good breakfast, very comfortable bed - no complaints ##### Suzanne Stayed 1 night in Feb 2020 ### 4/10 Poor #### Marcus 22 Feb 2020 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Can't recommend The noise outside of the room was really loud and when someone else closed their door the walls where shaking. Never had this experience. Woke up first time Sunday morning at 5.30 and then woke each time someone went by outside. Apart from that, the window could hardly be opened and the breakfast was well under my expectation. ##### Marcus Stayed 1 night in Nov 2019 ### 6/10 Okay #### Mark 22 Feb 2020 Liked: Staff & service Disliked: Property conditions & facilities #### Needs upgrades Run down holes in netting and windows letting cold air in. Workers were excellent and tried really hard. ##### Mark Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Karam 21 Feb 2020 Liked: Cleanliness, amenities, property conditions & facilities The hotel is extremely well maintained, great for the city break. Very affordable, friendly staff and great veggie breakfast. This was served to the table and hot The only disappointment point is the very slow WiFi connection at the hotel. Generally a very enjoyable stay 🤗 ##### Karam Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 20 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I do not have a bad think to say about our stay at Hotel Mercure. The room was lovely and clean. The breakfast in the morning was well cooked and plentiful. 5\* ##### Verified traveller Stayed 1 night in Feb 2020 ### 4/10 Poor #### Tim, York 19 Feb 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not good, unloved and scruffy, rooms old and in need of investment. ##### Tim Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Shunamite 18 Feb 2020 Liked: Amenities We were moved from the hotel to another hotel no information was provided before the trip that they had overbooked ##### Shunamite Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Verified traveller 17 Feb 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Rude staff on check-in, dusty dirty rooms, nothing like the pictures. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller 17 Feb 2020 Liked: Staff & service, amenities Enjoyed my stay at the hotel friendly staff and hotel close to all amenities but my room was so hot radiator on full blast me and my partner had struggled to sleep ##### Verified traveller Stayed 1 night in Feb 2020 ### 4/10 Poor #### Verified traveller 15 Feb 2020 Liked: Staff & service Disliked: Cleanliness, amenities Location is excellent except if your room is on roadside, you will not be able to sleep due to the Sports Bar on the road which remains extremely noisy. Since there is no AC or any ventilation in the rooms, you will have to keep window open to avoid suffocation and this noise with open window will make sure that you don't sleep. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 8/10 Good #### Dawn 14 Feb 2020 Liked: Staff & service, property conditions & facilities, room comfort Lovely hotel, plenty of space. Main room lamps didn’t work only the bedside not really an issue, as the bathroom was bright. ##### Dawn Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Verified traveller 12 Feb 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Worst Place Worst Hotel, Donot Judge based on Website photos. Lobby is good. Rooms/Building is worst. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller 12 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointed I didn't get to stay. Was told last minute they could no longer accommodate me. They did relocate us but our friends were staying at the Mercure so we were separated. When asked how I would be compensated for the inconvenience I received no response. ##### Verified traveller Stayed 1 night in Feb 2020