Aerial view

Reviews of Hotel Parco delle Fontane

4 out of 5
Hotel Parco delle Fontane
Viale Scala Greca, 325, Syracuse, SR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 154 out of 248 reviews" "
Rating 8 - Good. 80 out of 248 reviews" "
Rating 6 - Okay. 10 out of 248 reviews" "
Rating 4 - Poor. 3 out of 248 reviews" "
Rating 2 - Terrible. 1 out of 248 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice garden attractive pool. Dining room staff hopeless. Food not good enough for this hotel. So much salt almost inedible.
Stayed 2 nights in Oct 2023

8/10 Good

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jozef

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing break with friends but the hi light of our stay was the service staff at the restaurant. What an amazing group of people to have servicing you. Thank you to all. We will be back for certain.
Stayed 4 nights in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis 10 miniature drive to Ortigia. Very glad we stayed here and not Ortigia. Lovely.
Stayed 3 nights in Sep 2023

8/10 Good

Yasmin

Stayed 3 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in Syracusa!
This is a very comfortable hotel. An oasis in Syracusa! We loved the size of the rooms, the breakfast and the beautiful pool area. Would stay there again!
Stayed 3 nights in Aug 2023

10/10 Excellent

Francisco

Stayed 1 night in Jul 2023

2/10 Terrible

Joseph

Disliked: Staff & service, property conditions & facilities
Unbelievable!!
We checked in on the 28th May, We had 2 rooms reserved. Upon entering reception We noticed that Hotel dekor is very old. We were given the keys to our rooms on the 1st Floor and upon entering rooms we could also see that all is old, There was a big problem with air-conditioning and weather was very hot, also fridge was not functioning properly. After 4 hours telling us that air-conditioning was going to be fixed we remained same and couldn't rest and had to go out for some time. Finally they changed room but still same problem. The Hotel needs a big overhaul but after talking to the lady owner I noticed that she was happy with the Hotel as is !! I honestly don't recommend anyone staying at this Hotel. It's not cheap and a Nightmare.
Stayed 1 night in May 2023

10/10 Excellent

Duncan

Stayed 3 nights in May 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just beatiful
Amazing place Parking on site Close to downtown and to archeological site
Stayed 1 night in May 2023

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Underwhelmed.
We stayed 1 night in a standard room . The grounds are lovely, the lobby area is very nice and the staff are very good. I was underwhelmed with the room. This is a 4 star hotel that markets refined elegance. I did expect a nicer room - basic beige - no colour features as the website - no features at all. No tissues in the bathroom, no face cloth, 1 tiny soap, no body lotion - a slow draining shower - I did expect more. The breakfast/ dining room was again basic. Tables lined up against the walls - a large area on the center - empty - very poor layout - it felt institutional. This appears to be a hotel that needs a bit of care and attention. It wouldn't take much to return the former glory.
Stayed 1 night in Apr 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel, our superior room was huge! Beautiful gardens. Very friendly and helpful staff. 45 min walk to Ortigia but ok as we had a car
Stayed 4 nights in Jun 2022

8/10 Good

Carsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and nice little hotel.
This was an emergency last-minute booking as the hotel I originally was booked at was overbooked, but it turned out for the better. Not sure what Syracuse, in general, has to offer, but this small hotel in the center was quite a small oasis in the middle of a, how to put it, uninteresting neighborhood. Clean, friendly, and well maintained. If you are going to Syracuse, then this small hotel is recommendable.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

AZyborski, Edinburgh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Beautiful courtyard, nice rooms and friendly helpful staff
Stayed 1 night in Jun 2020
Response from Flaminia on 16 Jun 2020
Dear Mr. Zyborski, Thank you so much for your kind review. we try to do our best and it's a pleasure to read your review. We hope to have you again in the future. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Dmitry, West Sacramento, CA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very bad location. But they have a couple electric bikes. No restaurants nearby. Breakfast is OK.
Stayed 2 nights in Sep 2019

8/10 Good

rjw

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must have a car as this hotel is a bit remote, but excellent food and service,
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area. Lovely grounds. Location not walking distance to Ortygia which is the only drawback. Otherwise a lovely hotel.
Stayed 4 nights in Sep 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at peaceful Parco delle Fontane.
We really enjoyed our stay at Parco delle Fontane. The pool area in particular is fantastic, and the grounds are very well kept. It's a relaxing location for exploring the Syracuse area, about 15 minutes drive to Ortigia, where parking proved to be fine. The service was excellent, and we enjoyed dinner the one night we stayed in.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a nice pool. The grounds are also nice and the breakfast is worth the extra money. Parking is free however a taxi to Ortigia is €20 each way which mounts up.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a Vsit
Great hotel located not too far away from the centre of Siracusa. Very friendly staff and welcoming to the hotel. Breakfast on offer included a wide variety with lots of fresh and tasty items. Room was spotless and very comfortable with good WiFi throughout the hotel. Pool area was also well maintained
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such friendly staff - nothing was too much trouble. Beautiful gardens.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service,great food and lovely gardens ,easy taxi down to tourist area
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Anon, West Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with garden.
This is a very nice hotel. Very comfortable and the staff are very friendly and helpful. Part of the hotel was originally a 19th century house and has a mature garden in the front that separates you from a fairly busy road.
Stayed 4 nights in Oct 2018

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot nice pool friendly welcoming
Really nice hotel with really super accommodating staff only negative not enough parking if you return after 10 pm
Stayed 2 nights in Sep 2018

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Hotel was excellent! The setting was lovely and the staff was wonderful. It was in a park like setting with a pool and very fine restaurant. Only downside was that it was isolated with not much around it.
Stayed 2 nights in Sep 2018

10/10 Excellent

Ron, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good brakfest Staf very nice especially imanuel Free parking
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful villa set amongst an oasis of lush gardens and a pool - it also has parking. Not a far drive from the old city.
Stayed 1 night in Aug 2018

10/10 Excellent

Lucy, Cumbria UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was an idyllic location !
The ground are stunning; the whole hotel was extremely clean and the staff couldn't be any more helpful - an oasis of calm style in the midst of suburban Sicily......😁
Stayed 10 nights in Jun 2018

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthy of 5 stars
Hi end hotel superb staff and great hotel a small oasis great pool breakfast great
Stayed 4 nights in Jul 2018

10/10 Excellent

John, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five nights stay
An excellent hotel with all the facilities you should want. We liked the fact we could park the car in a secure location. Breakfast was first class, with a huge variety on self-service continental buffet style. Staff on the front desk were extremely helpful, as were everyone we bumped into. Overall an outstanding hotel.
Stayed 5 nights in Jul 2018

10/10 Excellent

Eaton, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in town with beautiful park
just good. staff very pleasant. nice buildings with superb gardens and swimming pool ........................
Stayed 1 night in Nov 2017

8/10 Good

VJC85, London

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty hotel - just what we wanted
We stayed here for the first few days of our 'mini-moon.' The hotel was lovely, very clean and tidy. The pool was lovely and the breakfast was good (unless you get down there at 9.55!) We were a little disappointed with the size of the room - it was really quite small - and the view was of a very unattractive construction site but other than that, we had a happy stay.
Stayed 3 nights in Sep 2017

8/10 Good

manos, athens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice feeling
Nice overall experience. Polite and professional staff, standard business rooms, nice park around with pleasant swimming pool, very rich breakfast with Sicilian tastes added, spacious and safe parking for the car. What else can somebody wait for his stay?
Stayed 7 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Hotel is located in the new town of Siracusa close to the outskirts in what looks like a residential area. Ortigia is only a 10-15 minutes away by car. Hiring a car is recommended as there is not much too see in the area. The hotel is set on well maintained grounds with trees and a very good pool area with sun loungers and parasols. The place itself is very relaxing and peaceful. Hotel room was spacious and clean with a large bed. Staff were really really friendly and helpful. Breakfast had a good selection of food. Would highly recommend this hotel to anyone wanting to visit Siracusa. As mentioned, the hotel is not in a tourist area so a car is needed to visit the sights in Siracusa, which are around 10-15 minutes away by car. The onsite parking is free and convenient.
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not a 4 star, a perfectly decent 3 star. Reception looks tired. Breakfast is pretty basic, as is service (you have to approach staff and ask for coffee etc). Room was a bit small but functional. Location is not ideal as it is a drive or a cab ride from ortigia.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Amazing place and great service

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service let stay down
booked 2 rooms together but were in separate wings of the hotel. Noise from late party on first night. Air con stopped working and lift not operational on last day so had problems with luggage. Service was well below par, very poor attitude. Need a taxi into town, would not walk

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Lovely hotel and grounds. Not in a very "walk friendly" area, you need a car. Restaurant menu in the evening ok if you like fish!

10/10 Excellent

Julia, Dorset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of calm
The hotel is set in lovely grounds with small fountains, mature trees, flowers etc and a swimming pool with plenty of seating and a resident cockerel. The hotel is elegant and the rooms comfortable. The food in the dining room is excellent with plenty of choice. The staff are attentive, friendly, efficient and courteous and ensure guests have all that they require. We enjoyed the peace and being just over two miles out of Syracusa itself. There is secure prking within the hotel grounds which has electronic gates. All in all, a lovely place to unwind.

10/10 Excellent

aLEX, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel an oasis of calm.
This hotel exceeded all expectations, the rooms were huge with wonderful fittings and views of the garden. The grounds were well maintained and beautiful at night. All of the staff were very pleasant and were so helpful, without exception. I cannot fault this hotel at all.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort