2/5 Poor
Verified traveller
27 Oct 2021
Max 3 star experience
Unfortunately there was nothing “superior” about the room that we booked. We were really looking forward to spending a night at the 5 star hotel with gorgeous pictures but the reality was far from it. If you’ve ever been to Egypt and stayed at a 2-3 star hotel that they claim is a 5 star hotel then that’s exactly what it felt like. It might have been great when they first opened it but now it was really outdated. Our room had no blankets only sheets and we were so cold sleeping at night that our bodies became stiff and I wrapped myself in a scarf to stay warm. The view was non existent - our balcony was literally facing a wall since we had the corner room. The toiletries that listed 3-4 different parabens had a big sign - No parabens! Written on it :D the breakfast was pretty much just bread. We were truly so disappointed and sad that this was the 5 star experience that we were so looking forward to. The only good thing about our stay was their slippers.
Stayed 1 night in Oct 2021