Hotel Porta Felice

Photo gallery for Hotel Porta Felice

Featured image
Indoor spa bath
Terrace/patio
Room Amenity
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Hotel Porta Felice

VIP Access

Hotel Porta Felice

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Via Butera, 45, Palermo, PA, 90133

Explore the area

  • Popular LocationPalermo Harbour1 min walk
  • Popular LocationVia Roma10 min walk
  • Popular LocationTeatro Massimo18 min walk
  • AirportPalermo (PMO-Punta Raisi)26 min drive

Choose dates to view prices

About this area

Palermo

Hotel Porta Felice is located in Palermo Historical Center, a neighbourhood in Palermo, and is in the city centre and near the beach. Teatro Massimo and Palermo Cathedral are notable landmarks, and travellers looking to shop may want to visit Via Roma and Ballaro Market. Looking to enjoy an event or a game while in town? See what's happening at Renzo Barbera Stadium or Carlo Alberto Dalla Chiesa and Emanuela Setti Carraro Sports Hall. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Palermo Harbour - 1 min walk
  • Foro Italico - 3 min walk
  • Church of Santa Maria degli Angeli - 4 min walk
  • Via Roma - 10 min walk
  • Teatro Massimo - 18 min walk

Getting around

  • Giachery Station - 3 min drive
  • Palermo Central Station - 15 min walk
  • Palermo (PMO-Punta Raisi) - 26 min drive

Restaurants

  • Trattoria Torremuzza - 2 min walk
  • Cioccolateria Lorenzo - 3 min walk
  • Le pergamene - 3 min walk
  • Arte e Tradizione - 4 min walk
  • Ciccio in Pentola - 6 min walk

About this property

Hotel Porta Felice

Romantic Palermo hotel in Palermo Historical Center, walk to Palermo Harbour
A full-service spa, a restaurant and a health club are available at this smoke-free hotel. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 33 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include room service and flat-screen TVs.
Hotel Porta Felice offers 33 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

WELLNESS CLUB has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 21.00 per night; includes in/out privileges)
  • Off-site parking available (EUR 21 per night)
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-service breakfast available daily 7 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 45 per person (one-way)
  • Valet parking fee: EUR 21.00 per night (in/out privileges)
  • Nearby parking fee: EUR 21 per night
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice Hotel
Hotel Porta Felice Palermo
Hotel Porta Felice Hotel Palermo

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 210 out of 413 reviews
5 - Excellent 51%
Rating 4 - Good. 163 out of 413 reviews
4 - Good 39%
Rating 3 - Okay. 25 out of 413 reviews
3 - Okay 6%
Rating 2 - Poor. 5 out of 413 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 413 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The room large and comfortable, the facilities up to date. The breakfast ample, in a terrace room.
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely. Reception spoke English fluently. Our room was very comfortable.
Stayed 1 night in Dec 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Modernt, fräscht i skön atmosfär.
Hotellet ligger på en ruffig gata men bra läge med restauranger samt buss- och järnvägsstation inom gångavstånd. När man kommer in slås man av att detta är ett designhotell som håller hög klass. Receptionspersonalen är mycket välkomnande och serviceinriktade. Rummet vi fick var mycket bra utrustat med allt man kan behöva. Sängarna dessutom riktigt bekväma. Det enda jag saknade var en engelskspråkig nyhetskanal på TV:n. Allt är på italienska vilket jag inte behärskar. Enda riktigt stora bedrövelsen vid besöket var hotellets restaurang. Rätterna i den meny som fanns utlagd på hotellrummet fanns inte att beställa utan man hade en liten meny som bara fanns på en papperslapp hos en av servitörerna. Pastarätten som serverades var helt ok men club sandwishen såg ut som en varm ostmacka gjord i en smörgåsgrill. Långt ifrån den standard man kan förvänta sig, speciellt med tanke på priset. När serveringspersonalen dessutom helt saknar känsla för service och förmåga att lösa något så enkelt som ett saltkar känner man sig ganska uppgiven. Frukosten höll däremot en mycket högre kvalitet och frukostpersonalen var mycket serviceminded och snabb. Överlag ett trevligt och bekvämt hotell som jag verkligen kan rekommendera, men blir du hungrig så ät helst någon annanstans.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden Palermo gem near the marina.
I have stayed at this hotel many times because of it's cleanliness, it's friendly and attentive staff and it's location. I have read various reviews on this site regarding the location. The area is not well lit at night but it is quiet and SAFE. I repeat, it's very SAFE so travelers should not feel afraid walking around at night. The rooms are very clean, modern and spacious! The hotel treats it's VIPs with superior attention and care. There is a spa service and a small fitness center that could be a little larger but it does the trick for exercise. The main attraction is the wonderful rooftop restaurant which overlooks the beautiful mountains and restored relics of old Sicily which makes for a great setting for a casual morning breakfast or a relaxing dinner at night. I enjoy this place so much I already have reservations there for next summer.
Stayed 6 nights in Sep 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities
Big room and clean.
Check in experience was so so. A Room maid entering in our room early in the morning 9:30 without knock the door than realized that we are still inside so she/he ran away without answering our question "who is it". After that our room had not been made. The receptionist at check out was much more friendly. But the room was really nice and very big.
Stayed 2 nights in Sep 2021