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Overview of Hotel Porta Felice

Photo gallery

Featured image
Indoor spa bath
Room Amenity
Hypo-allergenic bedding, minibar, in-room safe, desk
Room Amenity

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationForo Italico3 min walk
    Popular LocationVia Roma10 min walk
    Popular LocationCo-Cathedral of St. Mary of the Admiral15 min walk
    AirportPalermo (PMO-Punta Raisi)26 min drive

Choose dates to view prices

About this area

Palermo

Located in Palermo's Kalsa neighbourhood, Hotel Porta Felice is in the city centre and near the beach. Teatro Massimo and Palermo Cathedral are notable landmarks, and the area's natural beauty can be seen at Foro Italico and Mondello Beach. Palermo Botanical Garden and Mondello Minigolf are also worth visiting. Guests appreciate the hotel's location for the sightseeing.
Visit our Palermo travel guide
Popular Location

What's nearby

  • Foro Italico - 3 min walk
  • Via Roma - 10 min walk
  • Co-Cathedral of St. Mary of the Admiral - 15 min walk
  • Ballaro Market - 16 min walk
  • Teatro Massimo - 18 min walk

Getting around

  • Imperatore Federico Station - 5 min drive
  • Palermo Central Station - 15 min walk
  • AirportPalermo (PMO-Punta Raisi) - 26 min drive

Restaurants

  • Le pergamene - 3 min walk
  • Al Covo dei Beati Paoli - 3 min walk
  • Arte e Tradizione - 4 min walk
  • Kursaal Kalhesa - 4 min walk
  • Pelledoca - 5 min walk

About this property

Hotel Porta Felice

Romantic Palermo hotel in Kalsa, walk to Palermo Harbour
A full-service spa, a restaurant and a health club are available at this smoke-free hotel. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site. All 33 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include room service (during limited hours) and flat-screen TVs.
Hotel Porta Felice offers 33 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

WELLNESS CLUB has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe Hospitality National Protocol (Italy)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: EUR 21.00 per night
  • Parking nearby: EUR 21 per night
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-service breakfast available daily 7 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 45 per person (one way)
  • Valet parking fee: EUR 21.00 per night (in/out privileges)
  • Nearby parking fee: EUR 21 per night
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice Hotel
Hotel Porta Felice Palermo
Hotel Porta Felice Hotel Palermo

Frequently asked questions

Can I cancel my reservation for free at Hotel Porta Felice and receive a full refund?
Yes, Hotel Porta Felice offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Porta Felice cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Porta Felice?
As of 30 Nov 2020, prices found for a 1-night stay for 2 adults at Hotel Porta Felice on 4 Dec 2020 start from £73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Porta Felice pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Porta Felice?
Valet parking is available for EUR 21.00 per night.
What time is check-in at Hotel Porta Felice?
Check-in is from 2:00 PM - midnight.
What time is check-out at Hotel Porta Felice?
Checkout is at 11 AM.
Does Hotel Porta Felice provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 45 per person applies.
Where is Hotel Porta Felice located?
Located in Kalsa, this spa hotel is steps away from Palazzo Butera and Palermo Harbour. Foro Italico and Via Roma are also within 10 minutes. Palermo Central Station is 15 minutes by foot and Palermo Palazzo Reale-Orleans Station is 25 minutes.
4.3
Excellent
5 - Excellent
196
4 - Good
155
3 - Okay
23
2 - Poor
5
1 - Terrible
10

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel. They provide a very professional service from start to finish. Prior to visiting Palermo I asked the hotel if they would organise transport from the airport to the hotel. They did and confirmed everything in writing (even the price). It was so clear and they made the whole process easy. The staff speak English really well. When we arrived, they upgraded us to a suite which was very kind. The suite was beautifully furnished and very comfortable. There were three of us (myself, my husband and my son and we had plenty of space). It was surprisingly quiet for such a central location! We could literally walk anywhere in the city centre. The breakfast was also very good. They had a good selection. The hotel felt clean and covid secure. They insist on disinfecting everything, masks etc so I did not feel vulnerable in any way. I was very satisfied with this hotel and I would stay here again in the future. I highly recommend it.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in an ideal location. Walking distance to the hustle and bustle of Palermo but on a quiet street. The staff are extremely friendly and helpful. The only annoying and negative thing is they turn off the air conditioning any time you leave the room so you always have to call the front desk to put it back on.
Stayed 7 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, wonderful, wonderful, wonderful, wonderful—at 7:00 am and Ijustgot up sndcan’t think.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The property was quiet, clean and the staff was personable and professional
Stayed 1 night in Feb 2020

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