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Overview of Ortea Palace Luxury Hotel

Photo gallery

Featured image
Indoor pool
Minibar, in-room safe, soundproofing, free cots/infant beds
Minibar, in-room safe, soundproofing, free cots/infant beds
View from Room

Ortea Palace Luxury Hotel

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationArkimedeion Museum1 min walk
    Popular LocationPalazzo Lanza1 min walk
    Popular LocationPiazza Archimede1 min walk
    AirportCatania (CTA-Fontanarossa)48 min drive

Choose dates to view prices

  • Suite, Tower (Tower)

    Room amenities

    • 700 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More details
  • Classic Room

    Room amenities

    • 420 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room

    Room amenities

    • 517 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Classic Duplex

    Room amenities

    • 420 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Duplex

    Room amenities

    • 517 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Presidential Suite

    Room amenities

    • 753 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite

    Room amenities

    • 517 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite

    Room amenities

    • 700 sq ft
    • Sea view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Junior Suite, Sea View

    Room amenities

    • 517 sq ft
    • Sea view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Suite

    Room amenities

    • 700 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Syracuse

Located in Syracuse, Ortea Palace Luxury Hotel is in the city centre and on the waterfront. Greek Theatre of Syracuse and Teatro dei Pupi are cultural highlights, and some of the area's activities can be experienced at Lungomare di Ortigia and Porta Marina. Museum of the Sea of Syracuse and Arkimedeion Museum are also worth visiting.
Popular Location

What's nearby

  • Arkimedeion Museum - 1 min walk
  • Palazzo Lanza - 1 min walk
  • Piazza Archimede - 1 min walk
  • Church of the Immaculate - 2 min walk
  • Lungomare di Ortigia - 4 min walk

Getting around

  • Syracuse Station - 3 min drive
  • AirportCatania (CTA-Fontanarossa) - 48 min drive

Restaurants

  • Ristorante Brasserie — 1 min walk
  • Ristorante Gourmet — 1 min walk
  • MOON - Move Ortigia Out of Normality - 4 min walk
  • Oinos - 4 min walk
  • Caravaggio - 4 min walk
View in a map

About this property

Ortea Palace Luxury Hotel

Luxury Syracuse hotel in Ortigia, near Greek Theatre of Syracuse
2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free beach shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 75 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Ortea Palace Luxury Hotel offers 75 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • On-site parking is wheelchair accessible
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Renovated entire property – July 2017

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Mobile key entry
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 July 2020 to 31 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
1 per room (up to 11 lbs/5 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 55.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. The tax is reduced by 50 percent for stays in January, February and November. Guests exempt from the tax include residents of Siracusa City, children under 12 years of age and disabled persons. Please note that other exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 29 February, EUR 1.25 per person, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.50 per person, per night
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.25 per person, per night
  • A tax is imposed by the city: From 1 December - 31 December, EUR 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: EUR 16.00 per day (rates may vary)
  • Rollaway bed fee: EUR 55.0 per day
  • A facilities fee includes use of: sauna; spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Ortea Palace Luxury Hotel Syracuse
Ortea Palace Luxury Syracuse
Ortea Palace Luxury
Ortea Luxury Hotel Syracuse
Ortea Palace Luxury Hotel Hotel
Ortea Palace Luxury Hotel Syracuse
Ortea Palace Luxury Hotel Hotel Syracuse

Frequently asked questions

Can I cancel my reservation for free at Ortea Palace Luxury Hotel and receive a full refund?
Yes, Ortea Palace Luxury Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Ortea Palace Luxury Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Ortea Palace Luxury Hotel have a pool?
Yes, this property has an indoor pool.
Is Ortea Palace Luxury Hotel pet-friendly?
Yes, this property allows pets (limit 1 per room) with a maximum weight of up to 5 kg per pet.
How much is parking at Ortea Palace Luxury Hotel?
This property doesn't offer parking.
What time is check-in at Ortea Palace Luxury Hotel?
Check-in is from 3 PM - 8:00 PM.
What time is check-out at Ortea Palace Luxury Hotel?
Checkout is at noon.
Where is Ortea Palace Luxury Hotel located?
Located in Ortigia, this luxury hotel is 0.1 mi (0.1 km) from Arkimedeion Museum and 1.8 mi (2.8 km) from Greek Theatre of Syracuse. Fountain of Diana and Palazzo Lanza are also within 5 minutes. Syracuse Station is 20 minutes by foot.
4.6
Wonderful
Rating 5 - Excellent. 19 out of 26 reviews
5 - Excellent 73%
Rating 4 - Good. 5 out of 26 reviews
4 - Good 19%
Rating 3 - Okay. 1 out of 26 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 26 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 26 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.5/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible staff and perfect location
thw staff were amazing, especially the breakfast team, front desk, made us feel it’s the home away from home.
Stayed 2 nights in Dec 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the center of Ortigia and near all the shops and restaurants. Excellent rooms with wonderful views of the sea.
Stayed 4 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest hotel in Italy
The staff was so amazing. The room was phenomenal. The location was perfect. Welcome champagne and snacks in the room
Stayed 1 night in Oct 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location and it is so clean and well appointed. The staff were friendly and very helpful at every exchange. I would highly recommend this hotel and to stay in Ortigia for at least a few days. The farmers market across the street is fantastic!
Stayed 1 night in Sep 2019

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