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"It was a very nice hotel. The property was clean, quiet and the employees were very friendly. Juan from the bar was extremely nice, helpful and very personable. He went out of his way to help me, made sure I was comfortable while waiting and check with us regularly! "

"Nice stay"

"Beautiful property. Very clean and modern rooms. Many things to see in Southhampton. The staff was very helpful with information of how to get to London and get around. I would highly recommend staying here great value and close to London by train for more sightseeing"

"Great hospitality"

"Very nice stay"

"Hotel was in good location. We had room with 2 twin beds but the beds seemed to be smaller than normal USA twin beds. Would not have been good for a long trip but for just one night before our cruise it was fine. Very close to restaurants and shops and cruise terminal "

"It was very nice overall despite of a minor problem in the air condition in my room . But the staff especially the lady who I have spoken to on Saturday night ( 26/04/25) she was very helpful and considerate. Will definitely come back to this gorgeous hotel. Will probably my choice of hotel in Basingstoke . The gym and pool and sauna are very clean , smell clean and tidy. Deserving of a 5 star rate…."

"Excellent service and a great stay"

"Stayed here many times before and always good value for money - particular mention (management please take note) for Paul working in the breakfast room this morning who went above and beyond his job -first class service Paul well done ! and as always of course to Robert in reception - consumate professional. Well done all :)"