Search Hotels by Independent in Susworth

"OMG! Such a bad experience! Toilet leaking, wet towels in the bathtub, %₹%% stained closet, it was a nightmare ! How on earth can you run this as a hotel! But friendly and helpful staff, especially the lady at reception. My guess is, since I came in as a 3rd party booked guest, they tried to pull a fast one on me. In one word- AVOID !!!!"

"Staff are extremely friendly and helpful, loved that there is an ice machine on each floor... only issue being that there is nothing to put the ice in to take it to your room. The room itself we likes alot it was very spacious and modern, the ac wasnt great as it wouldn't let you put the room temp below 19 degrees so didnt really do much. We really enjoyed the buffet breakfast... the main issue we had with this hotel is the distance from the car park to the entrance, it is way too far especially as my husband is in a wheelchair so took more than one trip just to get him and then all the luggage up to the room."

"Great room I got an upgrade from lovely reception lady large bath 4 poster bed great breakfast choice and lovely pool area sauna steam room hot tub."

"the room was clean and tidy although it is a little tired in places, bed was comfortable and breakfast was plentiful and tasty "

"Clean room, decent bar food"

"clean room"

"A lovely historically old hotel which is beautifully decorated. The staff are excellent. I'll definitely stay here if working in the area. "

"Old hotel, corridors carpets had holes in patched up with tape. Leak in room 20 sink causing constant wet floor (clearly the room staff are not trained to look out for this…. Not their fault I’ll add….management!) Odd layout to walk upstairs and downstairs to get to your room. The hotel is propped up by the really friendly staff. Expensive for an old hotel. "

"Will book again, the room was clean and safe to stay 😁"