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" very comfortable bed and best pillows ever, asked for a fan for room was delivered within minutes, room temperature was ok i just like to feel a breeze on my face"

"Warm welcome, lovely clean room "

"Good size clean room with Air con. Convenient location in retail park. "

"Hotel excellent. Food and restaurant service poor"

"Very good."

"very good"

"I always stay at the Lockkeeper when I'm up visiting family. It's clean, comfortable with plenty of parking and excellent wi-fi (I worked from the hotel one day, including video calls). The staff are always welcoming and friendly and I often eat at the pub when I stay. It would be good to have an ashtray by the hotel, the only ashtrays are currently in front of the pub."

"All the staff were friendly and professional. The room was a refurbished one and it was lovely and clean. The pool was fabulous and warm, also there was a nice scent to it. I had a refreshing facial with Amanda, who was excellent and gave me some much-needed advice. The hotel is in need of some renovation, however it looks like that's already in progress. It cant all be done at once, it's not a criticism as I saw on some of the reviews. They are doing their best. On the Sunday night, I didnt enjoy my meal much. The salad wasnt very nice and the flatbread was hard. On the Monday night there was a long wait as hotel very busy, and not enough staff on. Those who were, however, were very friendly and professional. The dessert was a hot one, yet the custard not very warm. On the whole, I loved it. It was quiet and peaceful. I spent some time in the garden. The room and bed were comfy. All areas were tastefully and cosily decorated/furnished. I wanted to stay another night, mainly to enjoy more spa time & peace. But unfortunately I wasnt too well so had to go home. I do hope to return another time though. I was by myself yet I felt properly looked after by all the staff, so i didnt feel alone. A big thanks to everyone and I definitely recommend this place."

"Fantastc hotel/spa in every way."