Title: The Southern Hotel Surabaya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3294&destination=Surabaya%2C+East+Java%2C+Indonesia&selected=9695675&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Southern Hotel Surabaya Start your day with breakfast by the pool or indulge in a rejuvenating massage. Unwind afterwards at our lively bar. ## Photo gallery for The Southern Hotel Surabaya ![Outdoor pool - The Southern Hotel Surabaya (Surabaya)](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/57603735.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - The Southern Hotel Surabaya (Surabaya)](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/f55b590d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - The Southern Hotel Surabaya (Surabaya)](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/2cbc4ea4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Southern Hotel Surabaya (Surabaya)](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/357ea4fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - The Southern Hotel Surabaya (Surabaya)](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/4056df02.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Southern Hotel Surabaya offers a vibrant retreat with an outdoor pool, gym, and spa services. Enjoy international cuisine at Streats restaurant or unwind at the poolside bar while your little ones have fun on the playground. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £27 includes taxes & fees 14 Apr - 15 Apr ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=9695675&PinnedHotelID=9695675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=9695675&PinnedHotelID=9695675&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=9695675&PinnedHotelID=9695675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=9695675&PinnedHotelID=9695675&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9695675&PinnedHotelID=9695675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9695675&PinnedHotelID=9695675&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9695675&PinnedHotelID=9695675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9695675&PinnedHotelID=9695675&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Double Room ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/9aef7e58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - City view - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Superior Twin Room ![Superior Twin Room | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/97a7647a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - City view - 237 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Double Room ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/9aef7e58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - City view - 258 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Junior Suite ![Junior Suite | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/8e273cec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - City view - 517 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Superior Double ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/8801e735.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double - Sleeps 2 ### View all photos for Superior Twin ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/9cba1b9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin - Sleeps 2 ### View all photos for Deluxe Room Double Bed ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/bd8b38bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room Double Bed - Sleeps 2 ### View all photos for Junior Suite Double Bed ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/7f494058.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Double Bed - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-The-Southern-Hotel-Surabaya.h9695675.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-The-Southern-Hotel-Surabaya.h9695675.Hotel-Information) ## About the area Located in Surabaya, The Southern Hotel Surabaya is connected to a shopping centre. Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo are local attractions and those in the mood for shopping can visit Tunjungan Plaza and Royal Plaza Surabaya. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. [Visit our Surabaya travel guide](https://www.expedia.co.uk/Surabaya.dx3294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.32162%2C112.74489&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ul3EwG-X5AXGo6zmHNuzABEjGp8=) Jl Jemursari Raya 110-112, Surabaya, East Java, 60237 ### What's nearby - ![Night view from cityscape and apartment in West Surabaya](https://images.trvl-media.com/place/6106334/7c4eb24b-dc6a-462a-988a-de2a44f25126.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pakuwon Mall 13 min drive \- 7.5 miles - Universitas Islam Negeri Sunan Ampel Surabaya 12 min walk \- 0.7 miles - Royal Plaza Surabaya 3 min drive \- 1.7 miles - Petra Christian University 5 min drive \- 1.5 miles - Tunjungan Plaza 11 min drive \- 5.2 miles ### Getting around - Jemursari Station 5 min drive - Surabaya Gubeng Station 24 min drive - Surabaya (SUB-Juanda) 24 min drive ### Restaurants - Grha Mahameru 7 min walk - Rumah Makan Sriwedari 4 min walk - Kanopi 3 min walk - Aneka Hidangan Nikmat Rasa 1 min walk - Depot 3.6.9 Shanghai Dumpling & Noodle 3 min walk ## About this property ### The Southern Hotel Surabaya Hotel near Tunjungan Plaza You can look forward to a poolside bar, a playground and dry cleaning/laundry services at The Southern Hotel Surabaya. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Streats, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym. You'll also find perks such as: - An outdoor pool - Free self-parking and valet parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, a banquet hall and a ballroom Room features All 132 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning. Other conveniences in all rooms include: - Bathrooms with rainfall showers and bidets - 32-inch LED TVs with cable channels - Wardrobes/cupboards, fridges and electric kettles ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/0a8d8781.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.2 Wonderful 138 reviews £52 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/75000000/74250000/74242200/74242178/86a99cec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Surabaya Tidar Surabaya Center - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 6 reviews £16 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=74242178&PinnedHotelID=74242178&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop bar, al fresco dining, open daily](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/d0891894.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya - 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5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15140000/15130800/15130706/9eeb4a0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### favehotel Rungkut Surabaya Surabaya - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.4 Very good 51 reviews £18 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=15130706&PinnedHotelID=15130706&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/8000000/7110000/7108200/7108195/1e559c38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 88 Embong Kenongo by WH Surabaya Center - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 8.0 Very good 67 reviews £13 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=7108195&PinnedHotelID=7108195&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/1b3b6843.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quest Hotel Darmo - Surabaya by ASTON Surabaya Center - Pool - Spa - Parking included - Free Wi-Fi 8.2 Very good 83 reviews £26 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=8835287&PinnedHotelID=8835287&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/9000000/8420000/8411500/8411449/7de0e476.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Surabaya City Centre Surabaya Center - Pool - Spa - Parking included - Restaurant 8.4 Very good 118 reviews £42 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=8411449&PinnedHotelID=8411449&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/17000000/16780000/16773600/16773509/937ecccc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vasa Hotel Surabaya Surabaya - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 154 reviews £51 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=16773509&PinnedHotelID=16773509&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=9695675&PinnedHotelID=9695675&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9695675,39916323,74242178,40144880,16438122) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 108,000 for adults and IDR 65,000 for children - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - J Lounge - Streats - Woot ### Things to do - Gym - Outdoor pool - Playground ### Family friendly - Free babysitting - In-room refrigerator - In-room washing machine/dryer - Laundry facilities - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 10 meeting rooms - Computer station ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - No lift - Wheelchair accessibility ### More - 11 buildings - 6 floors - Ballroom - Banquet hall - Built in 2015 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: noon Contactless check-in and check-out are available Express check-in available Minimum check-in age - 17 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 280000.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 108000 for adults and from IDR 65000 for children - Rollaway bed fee: IDR 280000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December Only registered guests are allowed in the guestrooms ### Property is also known as Ibis Styles Surabaya Jemursari Hotel Ibis Styles Jemursari Hotel Ibis Styles Surabaya Jemursari Ibis Styles Jemursari Ibis Styles Surabaya Jemursari Java The Southern Surabaya Surabaya Ibis Styles Surabaya Jemursari The Southern Hotel Surabaya Hotel The Southern Hotel Surabaya Surabaya The Southern Hotel Surabaya Hotel Surabaya ## Frequently asked questions ### Does The Southern Hotel Surabaya have a pool? ### How much does it cost to stay at The Southern Hotel Surabaya? ### Is The Southern Hotel Surabaya pet-friendly? ### How much is parking at The Southern Hotel Surabaya? ### What time is check-in at The Southern Hotel Surabaya? ### What time is check-out at The Southern Hotel Surabaya? ### Does The Southern Hotel Surabaya provide a shuttle to the airport? ### Where is The Southern Hotel Surabaya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Southern Hotel Surabaya Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.6 Location ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 33 8 - Good 37 6 - Okay 8 4 - Poor 2 2 - Terrible 1 ## Reviews Verified ### 8/10 Good #### Freedom 24 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good rooms in affordable prices. ##### Freedom Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Alexander 25 Sept 2022 Liked: Cleanliness, staff & service, amenities The buffet breakfast is a little bit pricey. ##### Alexander Stayed 1 night in Sep 2022 Verified ### 10/10 Excellent #### Yew Seng Albert 24 Jul 2022 Liked: Cleanliness, staff & service, amenities The interior are ok and the exterior facade need a jet wash . Swimming pool toilet need cleaning and seat replaced ##### Yew Seng Albert Stayed 2 nights in Jul 2022 Verified ### 10/10 Excellent #### Verified traveller 14 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business trip Staying for 1 night for business trip. Very clean hotel with nice staff. Food is also very good and fast preparation ![](https://a.travel-assets.com/ugc/hotel-reviews/84B25185714838097888BDED70521ED4021B1D991618422175665.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Apr 2021 Verified ### 10/10 Excellent #### Qomaruddin 8 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience to stay here. Everything is went well. Check-in/out went smooth. I recommend you to stay here if you visit Surabaya. Or if you were there you can book for meeting or something correlated with bussines event. ![](https://a.travel-assets.com/ugc/hotel-reviews/4681005C61F5A26042451BF7BB2175D233DCEFAC1607427235144.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Qomaruddin Stayed 1 night in Dec 2020 Verified ### 8/10 Good #### Ruby 5 Nov 2019 Liked: Staff & service, property conditions & facilities near the restaurant and shops ##### Ruby Stayed 1 night in Oct 2019 Verified ### 10/10 Excellent #### Verified traveller 4 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was good. ##### Verified traveller Stayed 1 night in Aug 2019 Verified ### 8/10 Good #### Verified traveller 31 Jul 2019 Liked: Staff & service All are in good condition in average. ##### Verified traveller Stayed 3 nights in Jul 2019 Verified ### 8/10 Good #### Verified traveller 11 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities The fridge not cold enough and may need more service on it..breakfast choicces may need more upgrade. So far everything was good. Thanks. ##### Verified traveller Stayed 3 nights in Jul 2019 Verified ### 8/10 Good #### Syabani 11 Jul 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Its a new and clean hotel. The hotel is new and I like the gym and the swimming pool, The operation manager, Mr. Kencana is also friendly. The only thing is they are lack of staff and only cover the basic operation. The staff that is in cafeteria also don't bother to greet or say thank you to you. Can not blame them because they are very busy. ##### Syabani Stayed 3 nights in Jul 2019 Verified ### 10/10 Excellent #### toh 27 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good experience it was a great experience. first time in this hotel, overall is good. helpful staffs, good breakfast, clean room. worth the price. will be back again for next business trip. ##### toh Stayed 1 night in Jun 2019 Verified ### 10/10 Excellent #### Louise 6 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very pleasant stay, I recommand it. Clean and modern hotel. Functional room, great shower and super comfortable bed. Delicious buffet breakfast with lots of variety to choose from. Smilling and helpful staff. Beautiful pool and gym. Strong WiFi and many international tv chanels. It has everything you need or want. Could be less expensive. I would stay again at a lower cost. ##### Louise Stayed 1 night in Mar 2019 Verified ### 10/10 Excellent #### Fenny 27 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staffs are friendly, nice and clean hotel. Will come back again when I visit Surabaya. ##### Fenny Stayed 1 night in Feb 2019 Verified ### 10/10 Excellent #### Djim 27 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nyaman dan strategis Kamarnya cukup luas dan bersih. Hanya lampu mejanya mati. Pilihan sarapan cukup bervariasi dan enak. Tapi kopinya kurang enak karena pakai yang instant dari vending machine. ##### Djim Stayed 6 nights in Jan 2019 Verified ### 10/10 Excellent #### ACS 7 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mooi en leuk hotel, goed service met vriendelijke personeels. ##### ACS Stayed 2 nights in Dec 2018 Verified ### 8/10 Good #### Hendi 11 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth to stay ! Staff hotel yang ramah membuat kita serasa berada di rumah sendiri. ##### Hendi Stayed 2 nights in Dec 2018 Verified ### 8/10 Good #### Ruby 1 Nov 2018 Liked: Staff & service, room comfort スラバヤでいつも利用するホテルです。 最近は、利用客が増えてるようで、以前に比べるとサービスが多少低下しているような印象があります。 ##### Ruby Stayed 7 nights in Oct 2018 Verified ### 10/10 Excellent #### Alexandra 12 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel! I would visit again! Very friendly and helpful stuff, clean rooms, good food. ##### Alexandra Stayed 5 nights in Oct 2018 Verified ### 10/10 Excellent #### Josephine 2 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Valuable Very affordable hotel which is really worth it. I get a good service and a delicious breakfast and yet I don’t have to pay so much for those! Water heater needs improvement, though. Hot water doesn’t flow steadily. But overall, I am a satisfied customer. ##### Josephine Stayed 1 night in Sep 2018 Verified ### 10/10 Excellent #### Paul 15 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort very descent hotel and very considerate hotel, they even prepare breakfast when i need to check out at 3:00 AM. must stay here next time ##### Paul Stayed 2 nights in Aug 2018 Verified ### 8/10 Good #### ruby 11 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort スラバヤに来たときは、必ず宿泊しているお気に入りのホテルです。 ##### ruby Stayed 1 night in Jul 2018 Verified ### 10/10 Excellent #### Amanda 26 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good small budget friendly hotel Cute hotel not too far from the airport. Room was small but the bed was super comfortable and the service was great. It's not the best area for walking around and getting stuff to eat etc ##### Amanda Verified ### 6/10 Okay #### Eiroky 27 Dec 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### The Greatest comes from The Small Things We usually stay in various hotel in Surabaya or others city to spend our weekend with family and colleague. But when we checked in here we surprised with the towel color. it did not bright white. White but dull. Also with the key card. At that moment around 12.10 pm, we had problem to use the elevator and need to re-fresh again this card to the customer service in lobby. We noticed that time limit is 12.00 for check out, since we still had a gathering in the meeting room of this hotel, we need to finished several things in there. After everything done, we returned to our room, automatically we also need to used the elevator to picked up luggage from our rooms, returned the key card to the CS, etc...all the procedures of check out. On the beginning we thought only us that had an issue with this one since it was passing due check out time, so the card could not be used on the elevator and need to refresh again in CS. But our colleagues who stayed with us in the same hotel had same problems in the morning (before check out time). When we checked in we had informed the CS about our conditions that we had gathering in they ballroom ..etc..etc..and will be checked out around more than 12 and 1pm latest. By the way in other hotels that we ever stayed, they don't "banned the key card" like this to the guests. The Staff will call us on the mobile phone (if they could not find us is our room) to get confirmation to extend or not. ##### Eiroky Stayed 1 night in Dec 2017 Verified ### 8/10 Good #### Verified traveller 27 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall, a good and friendly hotel. Clean and cosy room, good breakfast and a nice pool (although small). However, high pillows, too-bright lighting above the washbasin and few gym equiments can be improved. ##### Verified traveller Stayed 2 nights in Dec 2017 Verified ### 8/10 Good #### AS 10 Dec 2017 Liked: Cleanliness, staff & service #### Goed hotel voor een weekendje De kamer is klein maar heeft alles wat je nodig hebt. Bad kamer is ook goed en schoon. Alleen de eetzaal is wat minder, het eten is ook niet zo bijzonder. De tafel kleed was vies, bestek zijn ook niet schoon. Personeel zijn heel erg aardig en behulpzaam. ##### AS Stayed 8 nights in Nov 2017 ---