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"There were a few mistakes made at the desk when we checked in, but they were quickly remedied. The room was decent, but in need of improvements. Furniture was badly marked and in need of refinishing and the chairs were not comfortable. The bed was comfortable, but the fitted sheet was too small for the king size mattress. The bathroom was very clean and the shower was pleasant. The soaps provided seemed to be watered down. Access to the air conditioner was difficult and was very close to the ceiling. Checkout was a bit of a nightmare, as the staff were not trained to deal with changes, and when they phoned for help, the manager was not helpful and it took much longer than necessary. Parking was convenient and the hotel is conveniently situated and in close proximity to a few dining choices. The view of the mountains is so beautiful and breathtaking."

"Just what I was looking for"

"Great location, walkable to food and pubs"

"Would not recommend room was extremely hot with heat off and windows open, also no hot water in the shower, Don’t stay here not worth it"

"Larger clean room but the bed mattress was not very comfortable and probably should be replaced as seemed to have a sunken in spot to side by the side table . Room clean . Bathroom size very good. The restaurant was very good food. Location excellent. "

"Check in was quick and easy. Our room was clean and well appointed. The bathroom was updated wit a walk in shower and granite sink counter. The bed was comfortable and we slept well. Would book again if we ever return to Jasper."

"Very nice property, clean, modern with a nice pub and restaurant downstairs. Was initially tempted to go with Tonquin Inn due to some price difference but after pulling up at TI and seeing what a dumpy place it was decided to spend a few extra coins and was so happy with my choice. Highly recommend for Jasper. The only my minor issue is their limited parking spaces. They will pay for city parking but you have to walk a few blocks . No big deal though."

"New, beautiful, quiet, love the reused old doors, heated bathroom floor. A fantastic stay! "

"Great views over lake & mountains, room clean & comfortable. Has got a restaurant, on arrival at about 6pm we were told there were no tables available, location is about 6km out of Jasper & there is nothing else nearby, reception staff were not particularly helpful, there is no separate bar, having driven all day we had no option other than to drive into Jasper. We did have breakfast & evening meal in restaurant the following day, staff & food were good. On last day we were told there was no breakfast as restaurant was closed. However that morning there was a large coach party that the restaurant was open for giving them breakfast. We paid a lot of money to stay, not impressed as clearly breakfast was available, only not for us. I did complain."