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"Arrived to a luke warm welcome. The bedroom window was wide open, to air the room, which was damp. The reception area stank of cigarettes smoke. The carpets are so grubby, some steps the carpet is held together with gaffer tape. When we said we wouldn’t be staying because it wasn’t suitable and damp and in general disrepair. We weren’t offered any incentive to stay or give an option for a better room. This hotel would have been amazing in the 1980’s but has indeed lost all its charm. "

"Room and bathroom were clean and cozy. "

"Excellent location for Islay ferries . Beautiful surroundings, lovely property, perfect food "

"Cottages are lovely,restaraunt was very nice,we had breakfast and that was very good(although i never got my egg!). Not too sure about the swimming pool area,mrs thought it wasnt clean,the water very cold. We went off peak,so wasnt too busy,weather terrible as well(not the hotels fault for that). Went on ferry to Tarbert,was very disappointed,theres nothing to see and do,lots of places closed."

"What can I say, I absolutely loved my stay at the Crinan Hotel. I was blown away by the view from the room. The food was delicious and the staff were fabulous Would I stay again? Yes,in a heartbeat and I'm already trying to think of an excuse to rebook. "

"We had a wonderful, relaxing stay in the St Ninian’s flat, this was real value for money!! The view was my favourite part. Fully equipped, close to bus stop and super comfy beds. Thanks Lian and Ian! 😁"

"Our Dog was welcomed. Very friendly and approachable staff, our room was as expected clean and exactly what we required as being disabled, on the ground floor and a walk in shower. We had no problems getting there, and being there, staff were excellent and attentive, Especially Gavin GM. Dale HM, and Pete the Executive Chef. Other staff were friendly and helpful too. We had a great stay."

"Had dinner while staying and the macaroni cheese i got served was the best thing i came across in West of Scotland. Properly baked with a crispy top and really creamy inside easily one of the best I’ve had."

"The communication from Chris the host was excellent, she was extremely helpful and gave us plenty of extra information about the area. The chalet was clean, comfortable and well appointed, its location was amazing with such beautiful loch walks fantastic for our dog. The local cafe, Inn and locals in general were all so welcoming. I would definitely recommend the chalet to anyone wanting beautiful scenery on your doorstep!"