Free daily buffet breakfast
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Reviews of Scandic Kista

3.5 out of 5
Scandic Kista
Färögatan 9, Kista

Reviews

8.4

Very good

Rating 10 - Excellent. 177 out of 470 reviews" "
Rating 8 - Good. 223 out of 470 reviews" "
Rating 6 - Okay. 46 out of 470 reviews" "
Rating 4 - Poor. 15 out of 470 reviews" "
Rating 2 - Terrible. 9 out of 470 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel so close to places to eat and parking . Only downfall for me is that there was no kettle in the room.
Stayed 1 night in Dec 2023
Response from Charlotte on 26 Dec 2023
Hello Dennis and thank you for your fantastic review.About the kettle next time, just come down to the reception and we'll give you one if its not included in your room category

8/10 Good

Oscar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough for a business trip stay
Stayed 3 nights in Oct 2023
Response from Charlotte on 25 Oct 2023
Thank you Oscar for staying at Scandic Kista, welcome back!Kindly Regards, Charlotte Fromy, Hotel Manager

10/10 Excellent

Oscar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fulfill my expectation.
Stayed 5 nights in Oct 2023
Response from Charlotte on 25 Oct 2023
Dear Oscar, happy to read that you enjoyed your stay, have a wonderful time and hope to see you with us again.Kindly Regards, Charlotte, Hotel Manager

10/10 Excellent

Amalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was extraordinary! Thanks to chef Mehmet!
Stayed 8 nights in Apr 2023
Response from Gaya on 12 Jul 2023
Dear Amalia Thank you so much for a beautiful review. I will definitely give your feedback to my colleague Mehmet . Thank you so much for this time and see you soon again Best Regards Gayathri Hall Service Lead

10/10 Excellent

Ramy, arlington

Liked: Cleanliness, staff & service
Everything is perfect except if you go in summer the room is too hot and no AC they can at least put fans in each room
Stayed 2 nights in Jun 2023
Response from Gaya on 30 Jun 2023
Dear Ramy Thank you so much giving us your feedback . I am glad to know that you like the hotel and the service. I know that it is bit hot in the house during the summer . We have fan that we are providing upon the request . I hope you enjoyed your stay otherwise . Thank you so much for this time and see you again .Best regarding , Gayathri Hall , Service Lead

8/10 Good

MRJF

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Exceptional Breakfast in Kista
Kista for business! This hotel is close to the offices and the galeria - a quick walk to the train station. All in all worthwhile but not the greatest hotel in the world - I should add its worth the money. Breakfast was execptional.
Stayed 4 nights in May 2023
Response from Charlotte on 30 May 2023
Thank you for staying at Scandic Kista, and for enjoying your stay here, warm welcome back!Kindly RegardsCharlotte FromyHotel Manager

8/10 Good

Ankush Kumar

Stayed 1 night in Dec 2022
Response from Service Lead on 2 Jan 2023
Dear guest Thank you so much for rating us . You are welcome back

4/10 Poor

Ytbarek

Business traveller
Disliked: Property conditions & facilities
Mr
Not happy, as a 3-4 star hotel I was expecting nice room, but was not. Even a refrigerator was not available in the room. I do a lot of travel to different countries, this is my first experience a hotel room with no refrigerator.
Stayed 2 nights in Sep 2022
Response from Charlotte on 14 Oct 2022
Dear GuestI am sorry to read that you was not satisfied, because we offer a lot of rooms with refrigerator. Your reservation was not for that room type with refrigerator included, but you could have asked for it, and we would have been happy to help you to change to this room categoryPlese let us know next time, if you come back, so we can help you with this.Kindly regards,Charlotte FromyHotel Manager

10/10 Excellent

Masoud

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, comfortable
Stayed 11 nights in Sep 2022
Response from Charlotte on 15 Sept 2022
Thank you so much for visiting usWelcome back!Regards, Charlotte, Hotel Manager

6/10 Okay

Alexandra

Stayed 4 nights in Jul 2022
Response from Service Lead on 26 Jul 2022
Dear Thank you for rating us . We would like to know the reason we got only 3 stars .

10/10 Excellent

Steven, Stoney Stanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been a long time since I stayed here, but enjoyed my short time here and the staff were cool and behaved like real humans.
Stayed 1 night in Jun 2022
Response from Charlotte on 22 Jun 2022
Hello Steven and many thanks for your kind words, that makes us very happy Have a nice summer, and hope to see you again Kindly Regards, Charlotte Fromy, Hotel Manager

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Charlotte on 24 May 2022
Thank you for staying with us, welcome back! Kindly regards, Charlotte Fromy, Hotel Manager

10/10 Excellent

Mick

Stayed 2 nights in Apr 2022
Response from Charlotte on 10 May 2022
Thank you a lot for your feedback Regards, Charlotte, Hotel Manager

8/10 Good

Jelica

Stayed 3 nights in Feb 2022
Response from Charlotte on 1 Mar 2022
Tack för din rating, och varmt välkommen tillbaka Vänliga Hälsningar Charlotte Fromy. Hotel Manager

8/10 Good

Abdirashid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall is was ok
Stayed 2 nights in Nov 2021
Response from Charlotte on 29 Nov 2021
Thank you for staying at our hotel, welcome back! Kindly Regards, Charlotte, Front Office Manager

10/10 Excellent

Yasmin

Stayed 2 nights in Sep 2021
Response from Service Host on 29 Sept 2021
Hej Yasmin Tsck för din fina bedömning . Hoppas vi ses snart igen Med vänlig hälsning Gayathri Hall Service Host Scandic Kista

8/10 Good

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Emma on 25 Jan 2020
Hej Christian, Tack för din recension. :) Med vänlig hälsning Emma

10/10 Excellent

SRIHARSHA VARMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Service and Location
Location , easy of check-in and very helpful staff!!
Stayed 1 night in Dec 2019
Response from Emma on 8 Jan 2020
Hi, Thank you so much for taking your time to give us feedback. So glad to hear that you had a good stay :) Kind regards Emma

8/10 Good

Charlotte

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2019
Response from Emma on 11 Dec 2019
Hej Charlotte, Tack för din recension :) Med vänlig hälsning Emma

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019
Response from Emma on 20 Nov 2019
Hej, Tack för din recension:) Med vänlig hälsning Emma

8/10 Good

Tommi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in Kista
Decent hotel, if you work in the Kista area. Aymen in the reception was super helpful and friendly.
Stayed 3 nights in Sep 2019
Response from Emma on 11 Oct 2019
Hello Tommi, Thank you for you rewiew . I will let Aymen know about you nice comment about him. :) Kind regards Emma

10/10 Excellent

Ajit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff, comfortable rooms
Very conveniently placed if you have business or pleasure In Kista. Walking distance from a large shopping mall, plenty of food options. Accommodation is competitively priced for the location. Excellent service by friendly staff. Clean and comfortable rooms. Breakfast is basic but sufficient.
Stayed 1 night in Aug 2019
Response from Charlotte on 4 Sept 2019
Hello and thank you so much for your nice comments about your stay Maybe we will have you back in the future, until then, have a great time! Kindly regards, Charlotte

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Clean, comfortable, friendly staff, good breakfast, next to metro, shopping mall and a lot of restaurants, free parking, cosy district.
Stayed 1 night in Jul 2019
Response from Emma on 30 Jul 2019
Hello Mohammed, Thank you so much for your kind review ! I'm so glad to hear that you had a good stay:) Kind regards Emma

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean and conveniently located hotel
Overall a very clean hotel and very convenient to local shops and food court. Enjoyed the stay, staff is very helpful and courteous. Room was very good size and included all one would expect. Breakfast has loads of options for all ages. Only issue I had was the mattress (mattress topper) was fairly used and gave me backache other than that no issues.
Stayed 5 nights in Jun 2019
Response from Scandic Kista on 10 Jul 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mr. Donald

Disliked: Cleanliness
Roye - 10may - 13 May
We stayed for 3 nights Rooms are basic and were not cleaned or serviced for the duration of our 4 day stay. Breakfast was good The staff were very helpful and professional.
Stayed 3 nights in May 2019
Response from Henna on 10 Jul 2019
Dear guest, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Victor, Mexico

Business traveller
Liked: Staff & service, property conditions & facilities
Friendly staff I liked Very few Breakfast options (some refresh needed) - it gets monotonous
Stayed 13 nights in Apr 2019
Response from Emma on 19 Jun 2019
Hi Victor, Thank you for your review. Glad to hear that you liked our staff :) Kind regards Emma

6/10 Okay

Khushal

Stayed 1 night in Apr 2019
Response from Emma on 14 May 2019
Hej, Tack för din recension :) Med vänlig hälsning Emma

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
The hotel had a feel of being old, because of the corridors had a bad smell. The rooms had no air condition so the air got bad really fast so we had to have the windows open during the whole stay. Occasionally you could smell cigarette smoke in the bathrooms and from the window as I think people in the next door room smoked out of their windows.
Stayed 4 nights in Apr 2019

6/10 Okay

Mohammed

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good stay But
Good stay. Excellent breakfast. Day shift staff amazing. Night shift had an annoying part where a person at reception to agree to sell a drink quoting a red day. That is absolutely stupid. A guest want something to drink hotel should offer and charge whatever they want. But never reply back saying sorry its a red day and the bar is closed.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Clean, functional, comfortable and great breakfast. Perfect stay
Stayed 1 night in Nov 2018
Response from Emma on 8 Jan 2019
Hello, Thank you for your really kind review ! So glad to hear that you had a perfect stay. Hope we will have the chance to welcome you back again in the future :) Kind regards Emma

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Emma on 22 Nov 2018
Hej Jens, Tack för din recension :) Med vänlig hälsning Emma

8/10 Good

Mike, Columbus, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel within a few minutes walk of Galleria shopping mall, train and bus stations. Good buffet breakfast.
Stayed 5 nights in Nov 2018
Response from Emma on 14 Nov 2018
Hi Mike, Thank you for your review! Glad that you liked our breakfast :) Kind regards Emma

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff brilliant. Bed dangerous
Staff brilliant. Bed dangerous
Stayed 2 nights in Oct 2018
Response from Emma on 14 Nov 2018
Hi, Thank you so much for your really nice review. So glad to hear that you think our staff is brilliant. :) Kind regards Emma

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for solo or business in Kista
It was fine. No coffee facilities in the room, but I was able to borrow a kettle from reception. The staff were friendly and helpful. There was WiFi included in the price but the Internet speed was painfully slow. The location was excellent for what I needed: within walking distance (12 minutes) of the nearest railway station (Helenelund) and less than 1-minute from the Metro.
Stayed 3 nights in Oct 2018

10/10 Excellent

LJ, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another business trip and another comfortable hotel that was conveniently close to the office
Stayed 1 night in Oct 2018
Response from Emma on 18 Oct 2018
Hi, Thank you so much for your review. :) Kind regards Emma

8/10 Good

Erwin

Liked: Cleanliness
Stayed 4 nights in Sep 2018
Response from Emma on 9 Oct 2018
Hi Erwin, Thank you for your review ! Kind regards Emma

10/10 Excellent

Lee, Hove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Break For Comic Con Show On Business
Nice hotel that is a great base for visiting the conference centre. Rooms are a good size and beds very comfortable. Staff are so friendly and always on hand to help. Gym is small but about right to keep your fitness up whilst away. Breakfast was great with a good selection and dinner whilst only a small menu very nice food. 10 minute walk from the conference centre and right next door to the local shopping mall for food and entertainment.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Henna on 7 Sept 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

YI-TING

the facility is great, the location is good.
Stayed 3 nights in Aug 2018
Response from Emma on 29 Aug 2018
Hi Yi-Ting, Thank you so much for your review. Glad to hear that you liked our hotel. Best regards Emma

10/10 Excellent

Mehari Kiflay

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2018
Response from Henna on 16 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

SW, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with reasonable price
(1) The hotel the close to the train station, airport coach stop and shopping mall. (2) It takes 25-30mins to go to the city centre, say CityHall and Royal Palace. (3) The breakfast is very nice. (4) There are many enthic minorities living around.
Stayed 8 nights in Jul 2018
Response from Henna on 16 Aug 2018
Dear SW, Thanks so much for the great review! I'm so glad to hear that you enjoyed your stay with us, the lobby and breakfast buffet met your expectations. We feel privileged that you chose to spend your stay with us and we will forward your positive feedback to our team members. We hope to have the pleasure of welcoming you back to stay with us again very soon. Kind regards, Henna

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Henna on 27 Jul 2018
Thank you for your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Henna on 27 Jul 2018
Thank you for your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Clean and Comfortable in Kista
This hotel is close to everything - businesses, Ericsson, Train station, Gallaria Mall and restaurants. Rooms are small compared to US standards, but comfortable. Good service overall and nice breakfast.
Stayed 1 night in Jun 2018
Response from Henna on 18 Jun 2018
Dear guest, Thank you for staying with us and for sharing your experiences. I am very much delighted to hear that you enjoyed your stay with us and appreciated your stay. We would love to welcome you soon again. Best regards, Henna

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at a clean and comfortable hotel
Very nice hotel, clean and comfortable only minor downside is no air con in the room
Stayed 2 nights in Jun 2018
Response from Henna on 18 Jun 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michael, urbana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and convienient
Very convenient. Reasonable price compared to other hotels. Nice breakfast. Free bike rental very pleasant. Free private sauna, but you must book in advance
Stayed 7 nights in May 2018
Response from Emma on 5 Jun 2018
Hi Michael, We really appreciate your comments about our hotel ! Hope we have the change to welcome you back soon again. Best regards Emma

10/10 Excellent

Jawid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean and modern
Had a nice and comfort stay at this newl Scandic hotel. Nice and modern rooms with big screen high tech TV. Also enjoyed games billiard and table tennis in lobby for guests.
Response from Emma on 7 May 2018
Hi jawid, Thank you so much for your nice comment. I'm glad that you enjoyed our games and rooms. Hope we will soon be able to welcome you back again to Scandic Kista! Kind regards Emma

6/10 Okay

Verified traveller

Disliked: Staff & service
Average rooms. Good breakfasts. During weekend receptionist inexperienced and not informed about hotel services.
Stayed 2 nights in Mar 2018
Response from Henna on 27 Mar 2018
Dear guest, Thanks for staying with us. We appreciate your feedback! I will take this info with the front desk team. Hope we have the change to welcome you soon again. Best regards, Henna

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scandic Kista
Hotel was new and clean. Nothing fancy but in good order and room had everything I needed. Only thing I would have liked extra was a bottle of sparkling water in the fridge. Nice, relaxed restaurant area although it's more a snack bar than a restaurant. Small selection of starters and snacks were nicely done. Garlic bread with hummus was scrumptious! Nice selection of wines and a good G and T!
Stayed 2 nights in Jan 2018
Response from Henna on 7 Feb 2018
Dear Sharon, Thank you for taking your time to give us this review from your recent stay with us. We are delighted to hear that you enjoyed your visit and appreciated the hotel. We hope to have the pleasure of welcoming you back to stay with us again very soon and wish you all the best! Best regards, Henna

6/10 Okay

Per

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2018
Response from Henna Lampinen on 1 Feb 2018
Thanks for staying at Scandic Kista!