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"Wondwrful staff. I arrived at night very tired. Staff made me instantly welcome, still smiling and polite despite the hour. Explained everything about breaksfast, free coffee etc. Room very comfortable and slept well. Breakfast: there was plenty as well as many staff to ensure fully stocked and dirty plates removed. Checkout was quick and again done with a smile. The price for this hotel in the town centre was cheaper than those nearer the airport but still close by. And breakfast was included whereas most of the others charge extra, making the value even better. I was not expecting much out of the hotel based on the price and was very pleasantly surprised. Quality was very good, but the key point has to be the staff. They are a credit to the hotel. "

"A very nice room with a bit of view. "

"Lovely Breakfast, Friendly and Helpful Staff, Beautiful and Spacious Apartment, Easy Parking, Brilliant View especially from the roof terrace, perfect location to visit the museum. Only downsides were the rather firm bed and checkout is at 10am and cost £50 for an extra 2 hours! "

"Friendly, professional staff, "

"Stunning anniversary break. Amazing decor, friendly staff and sweet touch for our anniversary. Thank you. We will be back. "

"All excellent"

"Nice hotel great staff and food"

"Very clean and comfortable . Staff welcoming and professional "

"Very attractive, large hallways and lobby, old building. "