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"Good breakfast"

"The hotel is in good location easily accessible to the local train station and buses and close to one of the biggest shopping centre In Birmingham. Staff's are very friendly and helpful. One thing I don't like the hotel name at first I wasn't sure to book or not to book. The hotel is environmentally friendly."

"The hotel itself was nice, and the rooms were comfortable. However, when we arrived around 5 PM, we were told that the spa was already closed and would only reopen at 10 AM the next day. We also found it very odd that, despite staying at the hotel, guests still had to pay £15 for just 2 hours of spa access. Overall, while the hotel looked good, the extra charges and limited spa availability made the experience disappointing. In my opinion, it was not worth the money we paid to stay there."