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"The shower was great really good sound blocking great oven and good to have a washer and loves the back to back televisions and the bed was really comfy and good to have a safe too .excellent service from the staff too "

"Great hotel! Recommend highly. The room was comfortable and spacious. Ditto for the bathroom. Minor amount of wear and tear. Unfortunate that the coffee maker leaked. Exercise room was basic although warm. Terrific breakfast!"

"Very clean"

"Easy access from the train station. Check in process smooth. "

"Located about 20 minutes walk from the event I was attending at The Flapper pub. Also, only 20 minutes walk from New Street station coupled with the cost made this an ideal place to stay. If you are attending the O2 Academy then this would be a fantastic location."

"Cannot fault the malmaison. Super comfy bed, quiet rooms (floor 4), great breakfast, and great location for theatres, shopping, china town etc. Cost more than I'd usually spend. But it was a birthday surprise for wife, and worth the money for the smile it gave her. "

"Good location, nice gym "

"Friendly staff and a beautiful room"

"The room was nice, but there was no hot water to shower with; which was quite disappointing especially when you need to shower. One of the wall sockets beside the desk was loose, it needs attending to; the shower room door handles were loose which also needs attending to. Britannia Hotel Birmingham’s bar and restaurant had been shut which prevented me from buying fruit juices and coffees, which was quite disappointing for such a well known and highly respected hotel group. I feel my review is fair, given what I paid for the hotel room; I had fond memories of my previous visits in the past, I hope that Britannia Hotels can reopen the bar and restaurants as the families who came to stay were forced to go elsewhere for their meals. I hear the families complain about the closed facilities, that it was costing more to go out for drinks and meals."