Ratings based on 60 Verified Reviews

4.2 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Bengleet%2CEssex

Nice+hotel+in+the+middle+of+town

Posted 17-Aug-2017
Staff+very+helpful+went+out+of+their+way+to+assist.+Hotel+in+excellent+position+for+shops+and+Harbour+would+certainly+use+again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Netherlands

Posted 16-Aug-2017
wonderful service to have an island tour for hotel guests
5 out of 5
Recommended
for Everyone
by A verified traveller from Barbados

Great hotel in good area

Posted 27-Jun-2017
Pros: Location, size of room (#103), staff.
Location: Located in the village with shopping, restaurants etc at your door.
Situated in the heart of Guernsey so very convenient for everything. Very well maintained with courteous well trained staff. Our second stay here and it won't be our last.
5 out of 5
Recommended
for Everyone
by A verified traveller

Situated in the town.

Posted 26-Jun-2017
A wonderful hotel in the town, 5 minute walk to the harbour. The Hotel was clean comfortable and welcoming. The staff were friendly, chatty and engaging, service was great. Rooms were big enough, slightly small bathroom but manageable Restaurants and two bars were comfortable and the food was high standard. It was everything we needed for a 3 day stay.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 26-Jun-2017
Situated in the heart of St.Peter Port so ideal for business or quick visits to the Island and wanting to use the boat trips to other Islands.
5 out of 5
Recommended
for Everyone
by A verified traveller from Woking, UK

Great situation

Posted 27-May-2017
Location: Right in the middle of town so great for shopping and for getting Guernsey's wonderful buses to diffeenet parts of the island
Fabulous room, excellent staff and very good food. Only drawback was noise at night from the street below which meant we had to close the bedroom windows. Superb room with a lovely view over the harbour. Lovely restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK England

Great Hotel

Posted 20-May-2017
Pros: Everything
Location: The location is great if you want to be near the shops and very close to all the marinas, everything is on your doorstep.
Stayed for 5 days and will definitely be returning. The staff are all very friendly and helpful. The food is excellent and the rooms are very clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

First time in Guernsey and had a comfortable stay.

Posted 09-May-2017
Pros: Its position, plus the genuinely polite service by staff. they were quite elegant and much better than other places I have visited.
Cons: Was in the annex . Should be alerted to this on booking. No way of accessing room except going outside. Noisy pub opposite so not pleased.
Location: First time in Guernsey went to Victor Hugo's House and wandered around the town. Tea at the Governors House Hotel, great treat to have.
Came for work and the hotel was just the ticket. Staff were gentle, knowledgeable and flexible. A great relaxed atmosphere. Hotel is a bit of a jigsaw, as it is an old building, but has updated facilities which were comfortable and adequate. Excellent service in customer care. Staff really apply standards to delivery. Well done. Single female traveller. put in annex, room ok but access not the best. Reception did try to find me somewhere else. Would make me think twice and definitely asking about access when booking here in the future. Lots of leaflets on attractions. Could reception offer a daily and quick update on tourist attractions and days of access?
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent central location

Posted 17-Apr-2017
Pros: Excellent central location. Friendly and helpful staff. Superb breakfast. Comfortable rooms.
A 3 night stay for a special occasion with friends was well catered for by this excellently located hotel with friendly and helpful staff. The breakfasts were superb in the sunlit conservatory restaurant and the Jacuzzi was much enjoyed by several of our party.
5 out of 5
Recommended
for Everyone
by A verified traveller from Clacton,UK

Short stay on Guernsey

Posted 08-Apr-2017
Pros: The food,the atmosphere but particularly the staff
Cons: Only the tv which was free view but not all the channels.
Location: Right in the middle of all the shops and less than 2 minutes from the harbour
my friend unfortunately had an accident in the hotel and broke her hip.The hotel could not have been more helpful.Wonderful staff and in a wonderful location I will be going back