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Outdoor pool
Outdoor pool
Outdoor pool
Free cots/infant beds, free WiFi

Guest reviews

4.3/5 Excellent
184 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Restaurant
Bar
Housekeeping

Cleaning and safety practices

Cleaned with disinfectant
Social distancing

Map

Explore the area

Popular LocationHoward Davis Park2 min walk
Popular LocationSt. Helier Central Market7 min walk
Popular LocationHavre des Pas7 min walk
AirportJersey (JER)15 min drive

Choose dates to view prices

  • Double or Twin Room

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room
  • Family Room

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed
    More detailsFamily Room

About this area

St. Helier

Located in St. Helier, Norfolk Hotel is near the beach. Travellers who have shopping on the agenda can visit St. Helier Central Market and King Street, while those looking for another kind of activity may want to explore Howard Davis Park. Looking to enjoy an event or a game while in town? See what's happening at Springfield Stadium or Les Landes Race Course.

Visit our St. Helier travel guide
Map
Popular Location

What's nearby

  • Howard Davis Park - 2 min walk
  • King Street - 6 min walk
  • St. Helier Central Market - 7 min walk
  • Havre des Pas - 7 min walk
  • Jersey Museum & Art Gallery - 9 min walk

Getting around

  • Jersey (JER) - 15 min drive

Restaurants

  • Ciao — 1 min walk
  • Funchal Paradise - 1 min walk
  • La Siesta - 1 min walk
  • Indian Ocean - 5 min walk
  • Hugo's - 6 min walk

About this property

Norfolk Hotel

Hotel with free parking, near Howard Davis Park
A restaurant, an outdoor pool and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, an arcade/games room and tour/ticket assistance. All 100 rooms offer free WiFi, coffee makers and LED TVs with digital channels.
Norfolk Hotel offers 100 forms of accommodation with coffee/tea makers and a hairdryer. 19-inch LED televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities

Bedroom

  • Free cots/infant beds

Bathroom

  • Hairdryer

Entertainment

  • 19-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 9:00 AM to 5:00 PM
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 3 July 2020 to 31 March 2021 (dates subject to change).
The property is closed between 08 October and 18 April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: GBP 12 per person (roundtrip)
  • Airport shuttle fee per child: GBP 6 (roundtrip), (from 2 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Commonly-touched surfaces are cleaned with disinfectant between stays
Social distancing measures are in place

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Frequently asked questions

Can I cancel my reservation for free at Norfolk Hotel and receive a full refund?
Yes, Norfolk Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Norfolk Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM to midnight.
What time is check-out at Norfolk Hotel?
Checkout is at 10 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 12 per person, roundtrip, applies.
Where is this property located?
Situated near the beach, this hotel is within a 10-minute walk of Howard Davis Park, King Street and St. Helier Central Market.

Guest reviews

Overall score and ratings for Norfolk Hotel

4.3
Excellent
5 - Excellent
78
4 - Good
89
3 - Okay
13
2 - Mediocre
4
1 - Poor
0
4.6
Cleanliness
4.7
Service and Staff
4.1
Amenities
4.0
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was great that the hotel is in the middle of town and all amenities were within a short distance. The rooms were clean and comfortable and the staff were lovely. I would definitely stay there again and recommend it to everyone. Thank you Norfolk Hotel for a lovely stay.

    Stayed 3 nights in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Everywhere clean, food good, staff helpful and friendly, convenient location, in short, everything you could want from a hotel. Okay, it's all a bit dated, but that wouldn't stop us from returning to the Norfolk Hotel if we were staying in St. Helier again.

    Stayed 4 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very friendly hotel and close to the town for shopping and dining

    Stayed 3 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Nice location pleasant helpful staff rooms where kept to a good standard

    Stayed 2 nights in Sep 2019