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The Monterey Hotel, Sure Hotel Collection by Best Western

Photo gallery for The Monterey Hotel, Sure Hotel Collection by Best Western

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Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Free cots/infant beds, free WiFi, bed sheets

Overview of The Monterey Hotel, Sure Hotel Collection by Best Western

The Monterey Hotel, Sure Hotel Collection by Best Western

3 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
St Saviours Road, St. Saviour, Jersey

Explore the area

  • Popular LocationHoward Davis Park13 min walk
  • Popular LocationHavre des Pas19 min walk
  • AirportJersey (JER)11 min drive
  • Popular LocationCorbiere Lighthouse16 min drive

Choose dates to view prices

About this area

St. Saviour

Located in St. Saviour, The Monterey Hotel, Sure Hotel Collection by Best Western is in the suburbs and near the beach. Jersey Arts Centre and Jersey Museum & Art Gallery are cultural highlights, while Jersey St. Saviour's Church is a notable landmark. Enjoy an event or a match at Springfield Stadium, and consider making time for Jersey Zoological Park (Jersey Zoo)—a top attraction that's not to be missed.

What's nearby

  • Springfield Stadium - 4 min walk
  • Jersey Arts Centre - 9 min walk
  • Howard Davis Park - 13 min walk
  • Havre des Pas - 19 min walk
  • Corbiere Lighthouse - 16 min drive

Getting around

  • Jersey (JER) - 11 min drive

Restaurants

  • Gordinis — 1 min walk
  • Barros Tropical - 6 min walk
  • Barros Tropical - 6 min walk
  • Cafejac - 9 min walk
  • 7 Angels - 9 min walk

About this property

The Monterey Hotel, Sure Hotel Collection by Best Western

3-star Suburban hotel near Springfield Stadium
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub and a steam room are on-site. All 73 rooms offer free WiFi, room service and flat-screen TVs. Guests will also find electric kettles, hairdryers and phones.
The Monterey Hotel, Sure Hotel Collection by Best Western offers 73 forms of accommodation with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This St. Saviour hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 14.75 for adults and GBP 8.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Seasonal outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Meeting rooms 2

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Guidebooks/recommendations
  • Local maps
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Deposit is payable by credit card and is due 7 days prior to check-in. The property will contact guests 7 days prior to arrival to collect payment.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14.75 for adults and GBP 8.00 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:30 AM to 9:00 PM

Property is also known as

Monterey Hotel St. Helier
Monterey St. Helier
Monterey Hotel
The Monterey Hotel Sure Hotel Collection by Best Western
The Monterey Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 144 out of 336 reviews
5 - Excellent 43%
Rating 4 - Good. 151 out of 336 reviews
4 - Good 45%
Rating 3 - Okay. 37 out of 336 reviews
3 - Okay 11%
Rating 2 - Poor. 3 out of 336 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 336 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & comfortable room Excellent well organised breakfast
Stayed 1 night in Jul 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff all very helpful, room clean and freshly decorated. Great asset to have the spa facilities. Hotel short walk from the centre of St Helier but also on bus routes
Stayed 3 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel
Love this hotel, stayed here before and wouldn't go anywhere else. Good position, fabulous staff, lovely room and easy walk to town. Nothing is too much trouble, couldn't wish for better.Highly recommend.
Stayed 7 nights in Oct 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019