Title: The Monterey Hotel, Sure Hotel Collection by Best Western Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Monterey Hotel, Sure Hotel Collection by Best Western Suburban hotel with fitness centre and seasonal outdoor pool ![Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087961/8e594b6c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Food and drink](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087961/e522cf4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087961/5c0765ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, local and international cuisine](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087961/8f34ce38.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087961/a0449659.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Monterey Hotel near St. Helier Beach offers a peaceful escape with an outdoor pool and sun loungers. Guests can relax in the spa tub or steam room after swimming. The on-site Gordinis restaurant serves local specialties, and WiFi keeps everyone connected in their rooms. 8.6 Excellent ## Popular amenities - - Pool - Hot tub - Bar - Gym - Room service £130 includes taxes & fees 1 Nov - 2 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=5087961&PinnedHotelID=5087961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=5087961&PinnedHotelID=5087961&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5087961&PinnedHotelID=5087961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5087961&PinnedHotelID=5087961&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5087961&PinnedHotelID=5087961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5087961&PinnedHotelID=5087961&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5087961&PinnedHotelID=5087961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5087961&PinnedHotelID=5087961&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Superior Room, Multiple Beds | Free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087961/b97537cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds 8.0 Very good 2 reviews ### Highlights Heating Free cots/infant beds Mini-fridge Flat-screen TV Private bathroom Hairdryer Bathrobes Eco-friendly toiletries - 269 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bed ![Standard Single Room, 1 Single Bed | Free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087961/128bf88e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Single Bed 8.8 Excellent 3 reviews ### Highlights Heating Free cots/infant beds Flat-screen TV Private bathroom Eco-friendly toiletries Hairdryer Coffee/tea maker Eco-friendly cleaning supplies - 151 sq ft - Sleeps 1 - 1 Single Bed ![Free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087961/d23e49a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Heating Free cots/infant beds Flat-screen TV Private bathroom Eco-friendly toiletries Hairdryer Coffee/tea maker Eco-friendly cleaning supplies - 215 sq ft - Sleeps 2 - 1 Double Bed ![Free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087961/d1226277.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed 8.0 Very good 1 review ### Highlights Heating Free cots/infant beds Mini-fridge Flat-screen TV Private bathroom Hairdryer Bathrobes Eco-friendly toiletries - 258 sq ft - Sleeps 2 - 1 Double Bed ![Standard Room, 1 Double Bed (Converts to 2 Twin Beds) | Free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087961/955a868c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed (Converts to 2 Twin Beds) ### Highlights Heating Free cots/infant beds Flat-screen TV Private bathroom Eco-friendly toiletries Hairdryer Coffee/tea maker Eco-friendly cleaning supplies - 161 sq ft - Sleeps 2 - 1 Double Bed ![Superior Room, 1 Double Bed (Converts to 2 Twin Beds) | Free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087961/1dbf7741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed (Converts to 2 Twin Beds) ### Highlights Heating Free cots/infant beds Mini-fridge Flat-screen TV Private bathroom Hairdryer Bathrobes Eco-friendly toiletries - 258 sq ft - Sleeps 2 - 1 Double Bed ![Free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087961/d23e49a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds 9.0 Wonderful 2 reviews ### Highlights Heating Free cots/infant beds Mini-fridge Flat-screen TV Private bathroom Hairdryer Bathrobes Eco-friendly toiletries - 226 sq ft - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSt-Saviour-Hotels-The-Monterey-Hotel.h5087961.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSt-Saviour-Hotels-The-Monterey-Hotel.h5087961.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.19033%2C-2.09725&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HS76XWkaJUcEOVkZGxzViydi75o=) St Saviours Road, St. Saviour, JE2 7LA #### What's nearby - St. Helier Central Market - 11 min walk - 0.6 miles - King Street - 12 min walk - 0.7 miles - Jersey Museum & Art Gallery - 15 min walk - 0.8 miles - Port of Jersey - 19 min walk - 1.1 miles - St. Helier Beach - 3 min drive - 1.5 miles #### Getting around - Jersey (JER) - 18 min drive #### Restaurants - ‪Eastern Delight - ‬12 min walk - ‪Krafty J's - ‬12 min walk - ‪Bean Around The World - ‬12 min walk - ‪Robin Hood Inn - ‬6 min walk - ‪NOMU - ‬9 min walk ## About this property ### The Monterey Hotel, Sure Hotel Collection by Best Western Hotel near St. Helier Beach Located close to Springfield Stadium and Jersey Arts Centre, The Monterey Hotel, Sure Hotel Collection by Best Western provides a terrace, a bar and a gym. For some rest and relaxation, visit the hot tub. The on-site local and international cuisine restaurant, Gordinis, offers breakfast and dinner. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas - Free self-parking - Buffet breakfast (surcharge), bike hire and a TV in reception - A front desk safe, a 24-hour front desk and a lift Room features All 73 rooms feature comforts such as late-night room service and free WiFi. Other conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with eco-friendly toiletries and baths or showers - 38-inch flat-screen TVs with digital channels - Wardrobes/cupboards, eco-friendly cleaning products and free infant beds ## Similar properties ![Beach nearby](https://images.trvl-media.com/lodging/5000000/4810000/4806800/4806782/2f7f0927.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel De Normandie St. Saviour - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 963 reviews £47 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4806782&PinnedHotelID=4806782&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/2000000/1750000/1742100/1742056/392df69d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Waterfront Hotel, Jersey St. Helier - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,000 reviews £110 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1742056&PinnedHotelID=1742056&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/2000000/1450000/1445000/1444921/e911df5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Westhill Country Hotel St. Helier - Pool - Hot tub - Breakfast included - Kids pool 8.6 Excellent 180 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=1444921&PinnedHotelID=1444921&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/2000000/1900000/1899600/1899504/4c97109d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Savoy Jersey St. Helier - Pool - Breakfast included - Free WiFi - Restaurant 8.8 Excellent 1,002 reviews £68 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1899504&PinnedHotelID=1899504&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5280000/5270200/5270154/f638b26d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Norfolk Lodge Hotel St. Helier - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 467 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=5270154&PinnedHotelID=5270154&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/130000/120100/120097/8290bce7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Merton Hotel St. Saviour - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 1,000 reviews £131 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=120097&PinnedHotelID=120097&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/6600/6514/18b5125e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Royal Hotel, Jersey St. Helier - Parking included - Free WiFi - Restaurant - Breakfast available 8.4 Very good 441 reviews £126 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=6514&PinnedHotelID=6514&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/4200/4115/8689d49c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de France St. Saviour - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 1,000 reviews £147 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4115&PinnedHotelID=4115&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Double or Twin Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/101000000/100970000/100969200/100969133/cace43d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ambassadeur St. Clement - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 93 reviews £72 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=100969133&PinnedHotelID=100969133&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/8000000/7910000/7900800/7900702/2b2337b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ommaroo Hotel St. Helier - Pool - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 489 reviews £107 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=7900702&PinnedHotelID=7900702&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 17 for adults and GBP 9.50 for children - A bar/lounge - A restaurant ### Restaurants on site - Gordinis ### Things to do - Bicycle rentals - Gym - Hot tub - Indoor pool - Seasonal outdoor pool - TV in common areas ### Family friendly - In-room cot - Indoor pool - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 2 meeting rooms ### Outdoors - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 38-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Late-night room service - Tea bags/instant coffee ### More - Cleaning products are eco-friendly - Eco-friendly toiletries - Heating - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Deposit is payable by credit card and is due 7 days prior to check-in. The property will contact guests 7 days prior to arrival to collect payment. ### Renovations and closures The property is closed between 2 January and 1 March. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cots are available on request at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 17.00 for adults and from GBP 9.5 for children - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Cashless transactions are available This property uses eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from May to September Pool access available from 7:30 AM to 9:00 PM ### Property is also known as Monterey Hotel St. Helier Monterey St. Helier ## Frequently asked questions ### Does The Monterey Hotel, Sure Hotel Collection by Best Western have a pool? > Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:30 AM to 9:00 PM. ### How much does it cost to stay at The Monterey Hotel, Sure Hotel Collection by Best Western? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at The Monterey Hotel, Sure Hotel Collection by Best Western on 1 Nov 2025 start from £130.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/St-Saviour-Hotels-The-Monterey-Hotel.h5087961.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Monterey Hotel, Sure Hotel Collection by Best Western pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Monterey Hotel, Sure Hotel Collection by Best Western? > Self-parking is free at this property. ### What time is check-in at The Monterey Hotel, Sure Hotel Collection by Best Western? > Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at The Monterey Hotel, Sure Hotel Collection by Best Western? > Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability). ### Where is The Monterey Hotel, Sure Hotel Collection by Best Western located? > Situated near the beach, this hotel is within a 10-minute walk of Springfield Stadium and Jersey Arts Centre. Jersey St. Saviour's Church and Jersey Library are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Monterey Hotel, Sure Hotel Collection by Best Western Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 159 8 - Good 165 6 - Okay 40 4 - Poor 4 2 - Terrible 2 ### 9.2/10 Cleanliness ### 9.4/10 Staff & service ### 8.6/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Diane 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All of the staff were lovely and helpful. The hotel was exactly what were hoping for and did not disappoint. ##### Diane Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Abigail 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very helpful and friendly. Hotel a bit dated, but spotlessly clean. Good choice at breakfast, eggs cooked to order! Also had the advantage of a poolside room 🏊‍♂️ ##### Abigail Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### scott 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was excellent within easy walking distance to main shopping areas with bars and restaurants. Hotel staff were great and very informative regarding transport etc , would highly recommend the Monteray whilst visiting Jersey ##### scott Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Ben M 27 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff were exceptionally friendly, hotel was comfortable and quiet. ##### Ben M Stayed 1 night in Feb 2023 ### 10/10 Excellent #### HELEN 19 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel . Staff helpful and friendly. ##### HELEN Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Debra 27 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would definitely stay again My travel to get here was fraught with issues. From the moment I walked in the door to the time I left, everything about the stay here was a treat. Excellent customer service, comfortable room, nice bar and restaurant. ##### Debra Stayed 2 nights in May 2024 ### 8/10 Good #### Esther 11 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the staff are friendly ##### Esther Stayed 3 nights in Apr 2023 ### 6/10 Okay #### Gerald 17 Oct 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Great staff - not so comfy The staff were all super friendly. Rooms and environs always clean. Surprises included the rock hard bed, the single ply toilet paper, and lighting in the room that was very dim - even with a lighted keyboard it was difficult to work. ##### Gerald Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Michael James 9 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very friendly and helpful. The two pools were well maintained. Breakfast was very good. It would be better if the bedroom windows would open further to let more fresh air in. ##### Michael James Stayed 7 nights in Aug 2022 ### 10/10 Excellent #### Karen 12 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are so friendly and helpful. The room was quiet and overlooked the pool. It was hot when we there so air-con would have made the stay perfect but we were given fans so that helped. There is a short walk to Millennium Park where there are shops and bars and only took us 20 mins to walk to the main shopping area and Liberation Square is just a little further on. We would definitely stay there again ##### Karen Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### suzanne 22 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was clean and Reception staff on arrival very helpful. The room was spacious, ideal for us as a family of 4 and facilities very good. Only downside was not being able to order from the bar menu , and not really knowing where we could go for dinner - as hotel is a 10-15 min from high street. But would still recommend :-) ##### suzanne Stayed 2 nights in Aug 2022 ### 8/10 Good #### Peter 9 Apr 2023 Liked: Cleanliness, staff & service, room comfort #### Good for a 3 star Some modern facilities a bit lacking - no plugs near the bed. TV too small for a very large room. Restaurant staff very attentive and lovely. Every body very pleasant and we would stay again. ##### Peter Stayed 7 nights in Apr 2023 ### 8/10 Good #### Dawn 3 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros were the excellent and attentive staff. The breakfast buffet was hot, varied and delicious. The distance to St Helier is walkable which gives a great choice of restaurants for the evening meal. Indoor heated pool and jacuzzi - which was actually hot. Cons were simply the heat - we were there in the last week of July when there was a heatwave, which was lovely by day - but by night too much as there’s no air conditioning in the rooms or indeed elsewhere in the hotel. Outdoor pool not heated - in fact, freezing. ##### Dawn Stayed 7 nights in Jul 2024 ### 8/10 Good #### Nigel 30 Aug 2022 Liked: Cleanliness, staff & service Great staff. Food was good but it is very noisy at night with the busy road with having to leave the windows open and having no air con was a problem for us. The fan provided doesn’t really do anything. Had a good stay but have booked a different hotel for next year as defo need air con to be able to sleep. ##### Nigel Stayed 7 nights in Aug 2022 ### 8/10 Good #### Barbara 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, staff very pleasant and helpful throughout. Room good size, large comfortable bed, bathroom with shower and bath. Ample toiletries supplied. Hospitality tray, which was replenished daily. Very good breakfast, with wide choice. Free parking on site. Good wi-fi. There I are two pools and spa, but unfortunately we didn’t have time to go in either. Hotel is about 20 minutes walk from St Helier where there are plenty of shops and restaurants. Buses also stop nearby. Only a couple of small gripes. Room next to us had TV on loud, walls are not very soundproof. Also weather had turned cold even though it was early September and there was no heating in the rooms. Otherwise great stay and would recommend. ##### Barbara Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### Kim 11 Jul 2022 Liked: Cleanliness Disliked: Room comfort #### Avoid....no air-conditioning!!!!! Avoid during summer. NO AIR-CONDITIONING!!!!!!! Most uncomfortable night's sleep I have ever had. Even after changing rooms and being given a fan, sweated all through the night. Hotel was very expensive, so the least I would have expected was air-conditioning and a comfortable night's sleep. Staff in the morning were not interested at all and didn't even ask if we'd enjoyed our stay!!! I said to the lady on reception, in case she was interested, that we had had a very uncomfortable night's sleep. She told me to do a review on Trip Advisor!! I told her I definitely would!!! Over-priced meal in restaurant. Prawn cocktail tasted tainted of something (smoked salmon?) - it was simply awful!! Breaded chicken tough and almost inedible - I left half of it!! I am former airline crew who has stayed in hotels all over the world. This was the worst experience of a hotel stay. Very disappointed. ##### Kim Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Nathalie 18 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent ! Accueil très courtois, bel établissement. Ambiance feutrée, so British. Excellent petit déjeuner. Dîner copieux et à l’excellent rapport qualité-prix, service chaleureux et aux petits soins. Piscine intérieure très agréable. Seul bémol : le manque d’insonorisation de notre chambre. Nous retenons l’adresse pour un prochain séjour à Jersey ! ##### Nathalie Stayed 2 nights in Feb 2023 ### 8/10 Good #### Verified traveller 17 May 2022 Liked: Cleanliness, staff & service, room comfort Good food, friendly efficient staff, some bedrooms dated and in need of update but overall good accommodation. ##### Verified traveller Stayed 5 nights in May 2022 ### 8/10 Good #### Caroline 8 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff. Nice room but far too hot even with heating off … was unable to open the windows. Breakfast was excellent. ##### Caroline Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Dorothy 11 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were polite and ready to help the food was great ##### Dorothy Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Philip 10 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First class First class service, food excellent all the staff were very helpful. ##### Philip Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Verified traveller 2 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean & comfortable room Excellent well organised breakfast ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller 3 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff all very helpful, room clean and freshly decorated. Great asset to have the spa facilities. Hotel short walk from the centre of St Helier but also on bus routes ##### Verified traveller Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 28 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb Hotel Love this hotel, stayed here before and wouldn't go anywhere else. Good position, fabulous staff, lovely room and easy walk to town. Nothing is too much trouble, couldn't wish for better.Highly recommend. ##### Verified traveller Stayed 7 nights in Oct 2019 ### 8/10 Good #### Verified traveller 13 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms a good size and nicely furnished. Modern bathroom with walk-in shower. ##### Verified traveller Stayed 4 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [Cristina Hotel](https://www.expedia.co.uk/St-Lawrence-Hotels-Cristina-Hotel.h472973.Hotel-Information) > > [The Club Hotel and Spa](https://www.expedia.co.uk/St-Helier-Hotels-The-Club-Hotel-And-Spa.h993008.Hotel-Information) > > [Apollo Jersey](https://www.expedia.co.uk/St-Helier-Hotels-Apollo-Hotel.h1161039.Hotel-Information) > > [The Beausite Hotel](https://www.expedia.co.uk/Grouville-Hotels-The-Beausite-Hotel.h6524652.Hotel-Information) > > [The Inn Boutique](https://www.expedia.co.uk/St-Helier-Hotels-The-Inn-Boutique-Jersey.h1671342.Hotel-Information) > > [The Hampshire Hotel](https://www.expedia.co.uk/St-Helier-Hotels-Hampshire-Hotel.h2481337.Hotel-Information) > > [The Royal Yacht](https://www.expedia.co.uk/St-Helier-Hotels-The-Royal-Yacht.h1652720.Hotel-Information) > > [Seawold Guest House](https://www.expedia.co.uk/St-Peter-Hotels-Seawold-Guest-House.h44948158.Hotel-Information) > > [L'Horizon Beach Hotel & Spa](https://www.expedia.co.uk/St-Brelade-Hotels-LHorizon-Beach-Hotel-Spa.h486282.Hotel-Information) > > [Pomme d'Or Hotel](https://www.expedia.co.uk/St-Helier-Hotels-Pomme-DOr-Hotel.h120101.Hotel-Information) > > [Fort d'Auvergne Hotel](https://www.expedia.co.uk/St-Helier-Hotels-Fort-DAuvergne-Hotel.h5267069.Hotel-Information) > > [The Uplands Serviced Apartments](https://www.expedia.co.uk/St-Helier-Hotels-The-Uplands-Serviced-Apartments.h5267691.Hotel-Information) > > [The Savoy Jersey](https://www.expedia.co.uk/St-Helier-Hotels-The-Savoy-Jersey.h1899504.Hotel-Information) > > [Ommaroo Hotel](https://www.expedia.co.uk/St-Helier-Hotels-Ommaroo-Hotel.h7900702.Hotel-Information) > > [De L'Etang Jersey](https://www.expedia.co.uk/St-Helier-Hotels-De-LEtang-Jersey.h11541920.Hotel-Information) > > [Norfolk Hotel](https://www.expedia.co.uk/St-Helier-Hotels-Norfolk-Hotel.h6524607.Hotel-Information) > > [Hotel La Place](https://www.expedia.co.uk/St-Brelade-Hotels-Hotel-La-Place.h888801.Hotel-Information) > > [Westhill Country Hotel](https://www.expedia.co.uk/St-Helier-Hotels-Westhill-Country-Hotel.h1444921.Hotel-Information) > > [The Golden Sands](https://www.expedia.co.uk/St-Brelade-Hotels-The-Golden-Sands.h472972.Hotel-Information) > > [Revere Hotel](https://www.expedia.co.uk/St-Helier-Hotels-The-Revere-Hotel.h120098.Hotel-Information) > > [Liberty Wharf Apartments](https://www.expedia.co.uk/St-Helier-Hotels-Liberty-Wharf-Apartments.h5437537.Hotel-Information) > > [Beachcombers Hotel](https://www.expedia.co.uk/Grouville-Hotels-Beachcombers-Hotel.h1507998.Hotel-Information) > > [St Brelades Bay Hotel](https://www.expedia.co.uk/St-Brelade-Hotels-St-Brelades-Bay-Hotel.h17467045.Hotel-Information) > > [La Haule Manor](https://www.expedia.co.uk/St-Brelade-Hotels-La-Haule-Manor.h12578985.Hotel-Information) > > [The Norfolk Lodge Hotel](https://www.expedia.co.uk/St-Helier-Hotels-The-Norfolk-Lodge-Hotel.h5270154.Hotel-Information) > > [Mayfair](https://www.expedia.co.uk/St-Helier-Hotels-Mayfair-Hotel.h1748184.Hotel-Information) > > [Almorah hotel](https://www.expedia.co.uk/St-Helier-Hotels-Almorah-Hotel.h34812471.Hotel-Information) > > [Best Western Royal Hotel, Jersey](https://www.expedia.co.uk/St-Helier-Hotels-Best-Western-Royal-Hotel.h6514.Hotel-Information) > > [Radisson Blu Waterfront Hotel, Jersey](https://www.expedia.co.uk/St-Helier-Hotels-Radisson-Blu-Waterfront-Hotel.h1742056.Hotel-Information) > > [Grand Jersey Hotel & Spa](https://www.expedia.co.uk/St-Helier-Hotels-Grand-Jersey-Hotel-Spa.h3500.Hotel-Information)