Find luxury hotels in Southerndown

"good location"

"Very noisy private function made it impossible to sleep - had to change rooms at midnight. Horrible experience - would never return. Was promised a refund and will be pursuing this. "

"The hotel was a really good we were pleased with our choice particularly with other high ranking hotels in the mix! The staff were extremely warm, welcoming and helpful and the package we got made our stay extra special for our first wedding anniversary! The bar was nice and relaxed and a great range of drinks! We stayed breakfast but chose to have breakfast just one of the mornings initially so we could experience a breakfast in the centre of Cardiff. The breakfast was average and although we ordered our coffees none arrived - this was probably due to how busy it was. The breakfast we had the following day in Cardiff, although slightly more expensive, was delicious, fresh and promptly given. The location of the hotel was excellent! The pillows could be slightly more firm and it was noisy at times in the night due to other guests. Other than these minor things, we had a great time! Thank you 😊 "

"Excellent location, lovely and clean with friendly staff. Hotel does need modernisation"

"Was ok"

"Friendly and helpful staff. Incredible location, especially for the nightlife. Very clean rooms. "

"The room was very clean and the staff were all very helpful and friendly. Would definitely stay again! "

"I’m not an expert on what qualifies as a 4-star hotel, but naturally I can only compare this stay to other 4-star hotels I’ve experienced. Based on that, this felt closer to a 3-star. I booked an executive twin room for three people, and the space felt quite small. The bed, which I expected to feel more like a larger double, seemed smaller than anticipated. In comparison to another 4-star hotel I’ve stayed at, where I only booked a standard double, the room there felt really big. That was disappointing. The coffee selection was also limited. I would have expected more variety, such as both regular and decaf options. The coffee was too strong for my taste, although I appreciate that’s a personal preference. The biggest disappointment, however, was the shower. I would expect a powerful shower in a 4-star hotel, but this one felt weaker than a standard shower at home. Even many 3-star hotels offer a proper power shower, which made this even more disappointing. While there was a bath available, I personally prefer using a shower, so this was a significant downside for me. On a positive note, I appreciated the availability of two medium-sized water bottles and that it was easy to access ice. I understand I could have raised the shower issue during my stay, but I find it uncomfortable to complain at the time. Overall, while there were some positives, the experience didn’t quite meet my expectations for a 4-star hotel."

"Very comfortable. Staff very pleasant and helpful "