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"Very friendly staff . Stayed on my own and felt very comfortable and safe "

"Last minute booking, standard family room for 3. Room was a decent size, comfortable beds. Only thing I would change is a longer shower curtain so it fits properly inside the bath. Used the the pool in the morning. All the staff we encountered were friendly."

"Really nice hotel. It was just a 1 night stop over but I was very pleasantly surprised. Newly refurbished I’m told and it shows. Lovely pool/health club, big room, comfy bed and on site parking 👌"

"Great value for money and dog friendly which was great for a stopover . Room comfortable and friendly staff. 12 o clock check out really helpful. Breakfast was superb and great value with kids eating free and reduced price for prior booking. We didn't use the pool but it looked fine. Lovely huge park over the road but not easy to get to on foot due to busy roads and no real footpaths First time using HI but will be stopping with them again"

"Lovely hotel, friendly staff. Fantastic massage in the spa."

"Lovely hotel with beautiful rooms and accommodations. The room and bathroom were extremely large and beautifully appointed. We ate at the restaurant one evening and the food and ambiance was great. We will definitely stay here again when we return!"

"The front desk staff is very helpful and service is excellent. "

"I have stayed here many times, always a lovely stay, beautiful hotel and facilities. Always made to feel a valued customer from all the staff. I wouldn't stay anywhere else on my trips to Cheltenham. "

"A great place to stay in Cheltenham. Beautiful building, delicious restaurant food and exception service. Comfy rooms and great service. "