There are 2 buildings of the hotel and you'll need to take the cable car in the hotel to get back to your room if it is in building 2. By the time we checked in, the staff told us the cable car was under maintenance and there would be shuttle bus to take us to building 2 and asked us to sit in the lobby and he will tell us when the shuttle arrive. We waited for almost half an hour and decided to leave our luggage at the hotel and have a dinner first. I also asked the frequency of the shuttle bus and then the staff just tell me the cable car is already working, which means no one told us the cable car was back to order while we were waiting for it! Otherwise the hotel is pretty good and the receptionist at the building 2 was really nice.
"Modern luxurious hotel, 2 mins from metro station."
Great hotel, with modern facilities, fast internet(inroom and lobby). Deluxe breakfast (hot and cold items) available every morning. Our family was travelling with a small child and they provided a pack-n-play & met every one of our needs. Expedia offered pretty competitive prices and having the metro station nearby ($4/person/day for day-pass) meant that we could get around town VERY easily.
Positives: Reception staff very helpful. Room very clean. Well located- 10 mins walk from Charles bridge but in a quiet area. Lovely bath and shower. Very comfy big double bed. Nice breakfast room with outdoor tables if desired. 24hr access. Tea/coffee making facilities. Attractive room. Nice towels. Shampoo and shower gel provided. Great air con.
Negatives: Asked for a room with view of park but given a top floor room with only roof window...could see some tree tops!. We paid for inclusive breakfast but it was not great- buffet with poor quality juice and cereal, fruit not always ripe and only white bread to toast. There was also cheese and cold meat and some cooked eggs and rice etc but as we are vegan these were not useful for us. We asked for soya milk on the first morning but there was none so we bought our own..no attempt to provide by the staff on subsequent days. No onsite restaurant only a bar. Couple of times returned in afternoon to find room not made up and as wanted to nap before eve excursions had to decline cleaning for the day.
I would go here again but forgo the breakfast.
This was my second visit to Hotel General in two years. It is located in a quiet location of the city, within a 6 minute walk of the Metro station Andel. For anyone wanting to be away from the city centre( which can become very busy), the location of this hotel is ideal. It provides an enjoyable walk over the nearest bridge, to the city old town, which will take about half an hour. Whilst the surrounding streets seem a little tired, they are residential and safe.
Having stayed some years ago, in a much larger hotel, I wanted to find a smaller hotel ,which would provide a more personal experience. I believe that Hotel General meets this particular criteria. All the rooms(20) are decorated individually and are named after a military figure, hence its name. The decoration of the rooms and public areas is finished to a very high standard, the overall impression is one of elegance.
As the hotel is small, its staff have the time to speak with their guests, in order to provide a level of service which is not usually the case in larger hotels.This is without doubt, one of the main reasons, why I have enjoyed my stays to this hotel and which enhances any visit to this beautiful city.
Everything was excellent. Good service, good room, good breakfast. Restaurant was good too! Only complaint we had was the wifi was a slow, but it wasn't a big deal seeing how we were only there in the morning and late evening!
Tourists come to this outlying westerly suburb to visit the Mozart Museum in the Villa Bertramka, where Mozart stayed as a guest of the Czech composer Dusek in 1787. Not long afterwards, Smichov’s vineyards and hopfields were replaced by factory chimneys. Today, many of these old industrial buildings have been converted into bars, shops and hotels for a fresh influx of residential settlers.
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