The Grand Mark Prague

Photo gallery for The Grand Mark Prague

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Indoor spa tub
Indoor spa tub
Terrace/patio
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Overview of The Grand Mark Prague

VIP Access

The Grand Mark Prague

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks
Map
Hybernska 12, Prague, 110 00

Explore the area

  • Popular LocationOld Town Square10 min walk
  • Popular LocationWenceslas Square12 min walk
  • Popular LocationCharles Bridge18 min walk
  • AirportPrague (PRG-Vaclav Havel)32 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

Prague

The Grand Mark Prague is located in Prague City Center, a neighbourhood in Prague, and is near a metro station. Prague Astronomical Clock and Charles Bridge are cultural highlights, and some of the area's notable landmarks include Prague Castle and Powder Tower. Travelling with kids? Consider Prague Zoo and Czech National Museum. Spend some time exploring the area's activities, including golfing, golf lessons and segway rentals/tours.

What's nearby

  • Powder Tower - 3 min walk
  • Municipal House Hall - 4 min walk
  • Old Town Square - 10 min walk
  • Wenceslas Square - 12 min walk
  • Charles Bridge - 18 min walk

Getting around

  • Prague-Masarykovo Station - 2 min walk
  • Masarykovo Nádraží Stop - 2 min walk
  • Vaclav Havel Airport (PRG) - 32 min drive

Restaurants

  • Americký bar - 3 min walk
  • Hoffa Bar - 3 min walk
  • EMA espresso bar - 3 min walk
  • Ovocný Světozor - 3 min walk
  • Art Coffee - 4 min walk

About this property

The Grand Mark Prague

Family-friendly Prague hotel in Prague City Center, walk to Prague Astronomical Clock
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
The Grand Mark Prague offers 78 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a spa tub, a sauna, a 24-hour fitness centre and complimentary bicycles.

Guests aged under 12 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

GRAND RELAX Spa & Wellnes has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages spoken

Czech, English, Russian, Slovak

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered valet parking on site (CZK 700 per day; includes in/out privileges)
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: CZK 740 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Le Grill Restaurant
  • Winter Garden
  • Courtyard Garden
  • Two Steps Bar

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CZK 1225 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room (up to 22 lbs/10 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CZK 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CZK 740 per person (approximately)
  • Airport shuttle fee: CZK 2850 per vehicle (one-way)
  • Valet parking fee: CZK 700 per day (in/out privileges)
  • Pet fee: CZK 1225 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: CZK 450 per person, per day and includes use of: sauna; spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 12 years old are not allowed in the health club, fitness facility or hot tub
Guests under 12 years old are not allowed in the spa

Property is also known as

Prague Kempinski Hybernska
Mark Luxury Hotel Prague
Mark Luxury Hotel
Mark Luxury Prague
Mark Luxury
Kempinski Hybernska Hotel Prague
Grand Mark Prague Hotel
Grand Mark Prague
Grand Mark Hotel Prague
The Grand Mark Prague
Grand Mark Hotel
Grand Mark
The Grand Mark
The Mark Luxury Hotel Prague
Kempinski Hybernska Prague
The Grand Mark Prague Hotel
The Grand Mark Prague Prague
The Grand Mark Prague Hotel Prague
The Grand Mark Prague The Leading Hotels of the World

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 321 out of 446 reviews
5 - Excellent 72%
Rating 4 - Good. 93 out of 446 reviews
4 - Good 21%
Rating 3 - Okay. 18 out of 446 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 446 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 446 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in great location. Staff was awesome. Breakfast buffet was delicious. Highly recommended
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, perfect location would highly reccommend.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room with balcony views! The staff was so accommodating and helpful! Loved our stay here!
Stayed 1 night in May 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excellent thanks I will come back again for my next time to prague.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF VERY FRIENDLY AND HELPFUL.
Stayed 4 nights in Feb 2022