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Rating 10 - Excellent. 137 out of 398 reviews" "
10 - Excellent
137
Rating 8 - Good. 131 out of 398 reviews" "
8 - Good
131
Rating 6 - Okay. 73 out of 398 reviews" "
6 - Okay
73
Rating 4 - Poor. 32 out of 398 reviews" "
4 - Poor
32
Rating 2 - Terrible. 25 out of 398 reviews" "
2 - Terrible
25
8.0/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Wayne
8 May 2024
Liked: Amenities
The noise of the plumbing kept us awake after midnight on our last evening. They were attempting to fix leaks in the pipes. This is a listed property and the plumbing will always be problematic but it is a wonderful estate.
We enjoyed walking around the beautiful grounds and lake.
Accommodation was good -- the 'cottage' was a little old but very clean and a modern bathroom. The staff were very friendly and helpful and we had lunch, dinner and breakfast in the hotel restaurants. The food was excellent.
Anthony
Stayed 1 night in Mar 2024
Response from Terry on 4 Apr 2024
Thank you Anthony The team were thrilled with the feedback. We do hope to see you again in the future. Kind Regards
10/10 Excellent
Sapna
18 Mar 2024
Sapna
Stayed 1 night in Mar 2024
Response from Terry on 22 Apr 2024
Thank you Sapna for taking the time to review Stoke Place We do hope to see you again in the future. Kind Regards
6/10 Okay
Madeline
Travelled with partner
3 Mar 2024
Lovely old property. Room 7 had no chairs or anywhere to put suitcases other than the floor. Staff amazing and looked after us well.
Madeline
Stayed 1 night in Mar 2024
Response from Terry on 11 Mar 2024
Thank you Madeline We do hope to see you again in the future. Kind Regards
8/10 Good
Mike
28 Feb 2024
Mike
Stayed 1 night in Feb 2024
Response from Terry on 21 Mar 2024
Thank you Mike We do hope to see you again in the future. Thank you for your review. Kind Regards
4/10 Poor
Imani
26 Feb 2024
Imani
Stayed 1 night in Feb 2024
Response from Terry on 21 Mar 2024
Dear ImaniWe are sorry to see things did not go to plan on your visit. I have shared with the team. We do hope to see you again in the future.
Room was too hot overnight, couldn’t turn off heating. Very stuffy, didn’t sleep well.
Dirty towel left in bathroom.
Sim
Stayed 1 night in Feb 2024
Response from Terry on 11 Mar 2024
Thank you SimWe are sorry to see you did not enjoy all aspects of your stayKind Regards
4/10 Poor
CHRISTOPHER
Business traveller
15 Feb 2024
Disliked: Property conditions & facilities
The walls of the rooms are made of paper...
I stayed at Stoke Place while travelling for work. While is would have like to have a good night sleep, you could hear every conversation and the TV from the room next door.
I call reception to have a room change, but this could not be done. So I ended up not being able to sleep until 1am.
It is also worth mentioning the rooms are very tired and need to be updated. I would not say the photos on Expedia or their website reflect the current condition.
CHRISTOPHER
Stayed 1 night in Feb 2024
Response from Terry on 11 Mar 2024
Dear Christopher Thank you for your feedback we are sorry to see you did not enjoy all aspects of your stay. I have shared your feedback with the team Kind Regards
Amazing food and amazing beds and amazing bathrooms. Very clean and quiet - could do with some more modern facilities. But. I would stay here again.
Bhupinder
Stayed 1 night in Feb 2024
Response from Terry on 11 Mar 2024
Thank you Bhupinder
10/10 Excellent
Lindsey
5 Feb 2024
Lindsey
Stayed 2 nights in Feb 2024
Response from Terry on 11 Mar 2024
Thank you Lindsey
8/10 Good
R
Business traveller
1 Feb 2024
Liked: Staff & service, room comfort
Decent accommodation near Slough
Can't fault the service at all, the staff were all excellent, especially the breakfast team. If I were to stay here again I would probably avoid the gatehouse (room 28). Although it's a nice room it's very near the road and traffic starts at 5am sharp, you can hear everything.
R
Stayed 2 nights in Jan 2024
Response from Terry on 5 Feb 2024
Thank you R We do hope to see you again in the future. Kind Regards
Pleasant weekend break, beautiful grounds to the hotel, welcoming staff.
Afshar
Stayed 2 nights in Dec 2023
Response from Terry on 5 Feb 2024
Thank you Afshar We do hope to see you again in the future. Kind Regards
8/10 Good
John
29 Jan 2024
Liked: Staff & service, room comfort
Could do with a refresh
Nice enough. The public rooms are nicely decotarted but the bedrooms need some work. The garden room I was in was tired. For example in the bathroom (which was freezing cold) the plastic film on the windows for privacy was half peeled off. The room needed double glazing and some better heating. Also housekeeping missed things like shower gel. On the plus side the staff were lovely and restaurant food very good
John
Stayed 2 nights in Jan 2024
Response from Terry on 29 Jan 2024
Thank you John I have shared with the team Kind regards
I found the exterior and reception really nice but there was a shabbiness to the bedroom and bar . Could do with a lick of paint especially skirting boards. My room was on the top floor , up a very narrow steep staircase which was difficult with bags to carry . There are no lifts.
Christine
Stayed 1 night in Jan 2024
Response from Terry on 29 Jan 2024
Thank you Christine Thank you for your feedback We do hope to see you again in the future. Kind Regards
The room was in a really poor state of repair, and stunk of stale cigarettes we were offered the room opposite but it had no heat and a portable electric panel heater to try and get it warm so we decided to stay put - but after some time realised the the heating was so noisy it kept us up, as it was a very late check in and we were really tired and needed to be up and away early in the morning. On the plus staff were friendly and breakfast was nice.
Puneet
Stayed 1 night in Jan 2024
Response from Terry on 29 Jan 2024
Dear PuneetThank you for your review, I have passed on to the team to see. We do hope to see you again in the futureRegards
Not as expected. Would not recommend to others. Rooms were cold n floor was dirty. Opposite standing shower was toilet seat. Everytime you open the shower door would get stuck. Not enough room to manouver .
Staff were not very helpful. I can carry on but its not worth it.
Dhaniyal
Stayed 1 night in Jan 2024
Response from Terry on 11 Jan 2024
Dear Dhaniyal We are sorry to see you did not enjoy your stay with us I have passed on to the team to see and actionKind Regards
Staff were very friendly and helpful. Really lovely Christmas decorations and lights around the hotel which made it cozy and festive. No heating working in the room during the night so it felt a little chilly.
Maya
Stayed 1 night in Dec 2023
Response from Terry on 26 Dec 2023
Thank you Maya I have shared your feedback with the team Kind Regards
Really easy check , great parking, staff super helpful
Getaway
Stayed 1 night in Dec 2023
Response from Terry on 26 Dec 2023
Thank you Getaway
6/10 Okay
Harkiran
16 Dec 2023
Harkiran
Stayed 1 night in Dec 2023
Response from Terry on 11 Jan 2024
Thank you Harkiran
6/10 Okay
G
Business traveller
24 Nov 2023
Liked: Staff & service
Disliked: Cleanliness
My room was outstanding but you had to ask if you wanted it cleaned and towels refreshed.
Food was very overpriced and the hotel is in the back end of beyond. Nothing within walking distance to get other food options. Ie steak £35
Single malt whiskey £9 a shot
Will not stay there again for that reason
G
Stayed 3 nights in Nov 2023
Response from Terry on 28 Nov 2023
Dear G We are sorry to see you did not enjoy your stay with us. I have passed on your feedback to the team. Kind Regards
The cummunal areas are excellent. Staff are very attentive and food is delicious. But the rooms are quite tired, cobwebs in corners and could do with a lick of paint!
Matthew
Stayed 3 nights in Nov 2023
Response from Terry on 28 Nov 2023
Dear Matthew Thank you for your review. I have passed on to the team Kind Regards
Pretty good overall. Room good with a comfortable bed. Bathroom was a bit cold though.
I wasn't happy with the pricing policy in the restaurant/bar. Small Pinot Noir £6.00 Medium £6.50 Large £12??? All is achieved by cynical pricing policy. Only small and medium listed on menu. Using the fact that medium was only 50pence more than a small I fell into the trap of ordering a large assuming it is around £8 but no, the staff have to charge you for two small ones. Needless to say i wont be eating there again.
Alfred
Stayed 1 night in Nov 2023
Response from Terry on 28 Nov 2023
Thank you Alfred I have passed on your feedback to the team Kind Regards
6/10 Okay
Hanan
Travelled with family
12 Nov 2023
Liked: Cleanliness
We booked two rooms as a family but were given two separate rooms in different buildings 4 minutes walk apart.
Check in time at 3 pm is rather late although we came for a group event starting at 10 am.
The lighting in the room was dim.
The gravel pathway between the buildings is not lit and there were pot holes filled with rain water on the pathway.
Hanan
Stayed 1 night in Nov 2023
Response from Terry on 28 Nov 2023
Dear Hanan Thank you for your review I have passed on the the team to see and actionKind Regards
The head waitress during breakfast was superb and gave outstanding service with a genuine passion to please. The room was ok but bedside tables and main dresser were sticky. The shower due to its design allowed some water to escape into the main bathroom, drenching the floor towel. The curtain didn’t allow full privacy as there were gaps on the sides which allowed passers by to see through the glazed area.
Beautiful grounds and very pleasant staff.
This place is stunning and I will definitely come back again. Rooms are outstanding with the gorgeous views. Food is also fantastic. You can enjoy an amazing views while enjoying your meal.