Ratings based on 86 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from Cambridgeshire

Posted 12-Sep-2017
Pros: The breakfast was excellent..
Cons: The annex room was far to small for the price paid
On the morning of our stay the wet room (shower room) flooded while I showered. We were unable to to clear the room of water which meant we could not finish in the shower room. The breakfast was very good, and the staff were courteous and attentive, but the whole stay was ruined by the flooding shower room, along with the cramped conditions in the annex rooms
Comment from Hotel Management
19-Sep-2017 by Terry , Hotel Management
Dear Edward Thank you for reviewing Stoke Place. I have passed on your comments to the team, regarding the breakfast and the bedroom. Once again thank you for taking the time to review Stoke Place. Kind Regards
3 out of 5
by A verified traveller from Hertfordshire

Anniversary Trip

Posted 09-Sep-2017
Pros: The Restaurant
Cons: The size of the deluxe double room was too small it should have been charged as a standard double. Room no.7 - replace horrible creaky bed frame.
I had booked Stoke Place for me and my boyfriend's 7 year anniversary at the end of August 2017. We arrived early evening and were greeted by a fairly nice lady who showed us to our room. We had booked a Deluxe Double Room thinking that it would be larger than a Standard Double, it wasn't. We could barely walk around the bed to get to the bathroom and the only real difference I noticed was that the room had a king size bed not a double bed. I was a bit disappointed considering that it was an extra £40-£50 for the Deluxe Double. Also we were given a tiny bottle of still water (33cl) with the room but when I asked for more bottles the reception staff said there would be a charge to our room. The bed was also extremely creaky and we kept waking each other up in the middle of the night if we moved! As we arrived at about 6.30pm and had booked a place in the restaurant for 7pm we were a bit rushed and decided not to ask to switch rooms. The restaurant was very quiet, only one other couple there it being a Tuesday. But the food & service was absolutely fantastic, we went for the steak and it was honestly the best steak we have ever had! I also called ahead to tell them that it was our anniversary and asked them if they did any special packages to make our stay feel more romantic. The lady on the phone was not very helpful but recommended a special chocolate platter which came out at the end of the meal which was ok. All in all the food was nice but Im not sure I would stay again.
Comment from Hotel Management
12-Sep-2017 by Terry , Hotel Management
Dear Abby Thank you for taking the time to Review Stoke Place. I have passed on you lovely comments to the kitchen and restaurant team to enjoy. I have also passed on your comments about the room to maintenance to action. I do hope this has not deterred you from using Stoke Place in the future. Kind Regards
3 out of 5
by A verified traveller

reasonable access to Heathrow

Posted 10-Jul-2017
Generally good and a nice setting, picked due to close proximity to the airport, but took some finding. We had a "garden room" which was clean but rather run-down. We only stayed one night and when we were preparing to leave discovered that the shower wasn't working.
Comment from Hotel Management
20-Jul-2017 by Terry McEvoy, Hotel Management
Thank you for reviewing Stoke Place. I have noted your points and passed them on to the relevant department to action. Kind Regards
5 out of 5
by Scott

Wedding

Posted 09-Jun-2017 on Hotels
Excellent wedding venue. Beautiful ground and lovely rooms
Comment from Hotel Management
20-Jul-2017
Dear Scott Thank you for reviewing Stoke Place it is always nice to receive such lovely reviews. . Kind Regards
4 out of 5
by James

This traveller left a rating score only Posted 27-May-2017 on Hotels
5 out of 5
by Vanessa

Doggy Friendly

Posted 22-May-2017 on Hotels
Stoke Place was ideal for us and our dog. We had one of the cottage rooms in the grounds which was massive and had everything we needed. Will definitely return.
Comment from Hotel Management
20-Jul-2017
Dear Vanessa Thank you for your review, We look forward to welcoming you back in the future. Kind Regards
4 out of 5
by Ian

Would use again

Posted 11-May-2017 on Hotels
It's an old estate house so expect little odd cracks it's old
5 out of 5
by Tim

Posted 02-May-2017 on Hotels
What an amazing hotel. Will definitely stay here again
4 out of 5
by Carol

Business stay beautiful period hotel

Posted 04-Apr-2017 on Hotels
Beautiful old house with period features. The room I had on the first night was in the attic really noisy and very cramped I asked to be moved and on the second night the room was spacious and quiet. Food was excellent would stay again
4 out of 5
by Debi

This traveller left a rating score only Posted 21-Mar-2017 on Hotels