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"Excellent lake view and convenient car parking"

"Really friendly, relaxing hotel. Staff are wonderful and it looks and smells really clean. Would definitely stay here again. "

"Ideal location with excellent customer service. "

"Lovely old fashioned Hotel, nice grounds surrounding for peaceful walks."

"Great atmosphere, great staff, lovely place to stay. "

"Warm comfortable room in lovely hotel that is walking distance from lake. House was where Beatrix Potter took holidays & she eventually bought it for her mother. Love the whimsical touches such as carpets & wallpaper. Easy private parking included. Stairs to rooms on first & second floors but staff help with luggage if needed. Dinner & breakfast at the hotel restaurant were good."

"Bar staff excellent"

"Very nice hotel, all the staff we dealt with were very polite and friendly. The cooked breakfast was cooked fresh, we had one evening meal which was very nice. The only downside was that the Spa was being renovated, I would definitely use this hotel again."

"It’s alright for the price. Beautiful old main building but the rooms in the external properties (which it wasn’t clear we’d booked) were very basic, almost youth hostel style. The thermal journey in the spa was a bit of a let down. Quite a small area and very busy. The price said it included slippers but it didn’t and it felt a little like a living Petri dish. The location is great though. Worth crossing over the railway to get to the track near the beach for a walk/run. We did that twice in a one night stay it was that lovely! "