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"Very friendly and helpful staff. Right in the centre if town. Better if you come by train rather than car!"

"Beautiful place, great spa facilities, friendly staff"

"I booked this for my elderly mother going to her grandsons wedding . She loved it an said the owners were lovely ..my nephew an wife ended up staying there too for the wedding "

"great location, clean and lovely traditional feel. parking onsite too "

"What has made this beautiful historic place so wonderful is the staff.They have made our stay so very enjoyable. They have gone above and beyond with the quality of service we received. We will be back and if you haven't been to the Prince Rupert Hotel , we highly recommend that you do if you want a first class experience. "

"Staff very welcoming and pleasant. Nice breakfast and great location for the town centre. "

"Stayed for a wedding function, staff exceeded expectations from the initial check in, attentive staff, excellent customer experience. Breakfast was delicious with plenty of options."

"Excellent stay , room lovely all staff were so friendly and helpful ! Breakfast very nice , no complaints at all it was 30 degrees when we stayed ,room was very warm but a fan was provided without us needing to ask . There is free parking but wd parked at the ncp which is literally across the road ."