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"Clean comfortable room. Staff very friendly and restaurant lovely. Food was amazing, the chef even came out to speak with us and make sure everything was ok."

"Nice clean rooms . Perfect location for the town centre and castle venue . We went to a concert. Downside . No climate control rooms were hot so windows open .. traffic and public noise. Nice balconies. No actual hotel facilities as it is an annex of the George hotel across the street. "

"Great service in the pub for check in. Really pleasant staff to welcome us."

"Nice hotel, comfortable beds. Bar staff were not very organised"

"Great location for our East Anglia base. Service was excellent and the staff very helpful. We stayed in the new wing which is spotless albeit spartan. Would be nice to have a micro and fridge. I didn’t play golf but think the management could put some investment towards course improvements. Someone told me there’s a focus on wedding bookings. I would say that marketing as a golf resort would compliment the wedding business nicely. In order to do this you have to have a really nice course and avoid negative reviews for golf."

"Great views from the bars and terraces! "

"We have stayed at this hotel and spa on several occasions and on each occasion the facilities and the staff have exceeded expectations."

"Very good hotel, modern, clean and comfortable. Would definitely use again."

"Lovely old property, lots of character and charm. Staff are friendly and welcoming, some I feel are under pressure from senior management, It feels like they are short staffed. Which adds pressure to the rest. But they cope with a smile. Be nice to see more staff which would definitely increase the customer experience and enjoyment. Word of mouth is the biggest compliment to any business. Thank you to all the staff on the front line."