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"I stay here most weeks for work and always made to feel at home and comfortable in the room booked Staff are always helpful"

"Dated"

"Very nice room but a small shower cubical"

"I’ve stayed at this hotel several times now and I would normally rather it excellent ⭐️ ⭐️ ⭐️⭐️⭐️but this stay the room was not up to scratch, the toilet flush was broken and kept me awake"

"Room was super clean spacious and well set out, this is my choice of hotel in Ipswich as it’s lovely. Staff are wonderful do really go above and beyond. Brekkie is a basic buffet with vegan sausages to order. Bar area is where you check in quick and simple and nice you can get a drink no matter what time of day"

"Great hotel, worth choosing"

"All the staff were very helpful and understanding particularly with husband who has dementia and Alzheimer's."

"Not impressed with the check-in policy. Charging an extra £10 per hour before 4pm. Room ready but trying to fleece the customer."

"It's clean and cheap, perfectly good for a one-night stay. Tiny room with barely enough room to walk around the bed. Funky hooks but no real storage. I've stayed here a couple of times before and I know what to expect. My main gripe on this occasion was how an overnight fire alarm was dealt with. We all traipsed downstairs when the alarm went off, the member of staff on duty told us it was ok, we could all go back to bed but the alarm might go off again. He explained that there was someone live streaming themself "messing around with fire" in their room. Security were in the process of tracking them down and chucking them out. I have no idea what kind of "messing around with fire" we're talking about here, but to me that is not a circumstance in which guests should be sent back to bed and encouraged to ignore the alarm."