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"our 5th stay here . best room . great view. spotless. comfortable bed. a couple of seats in the room were nice. good tea tray . biscuits and hot chocolate was a really nice touch. very friendly staff. great breakfast "

"The hotel is very central which is great for exploring "

"Lovely staff, nice hotel same about the clientele. "

"The bathroom fittings were loose and loads of black mould in corners, got food delivered to room & id advise you to save your money & go to McDonald’s across the road "

"Perfect stay for families with dogs. There were areas for us to sit together in the bar for an evening meal and in a dog friendly breakfast room. The rooms were average, tired but clean- great for travelling with dogs. Limited outdoor areas for taking dogs for comfort breaks but there plenty of walking areas in Matlock. Good base for the Peak District- we visited Dovedale and Bakewell. Venture further afield for evening meal in dog friendly pubs as the hotel food is a bit meh. Breakfast very basic but just right for our short stay. Didn’t try the pool as we had the dogs and teens (both not allowed). Didn’t try the spa either."

"We booked a family room for four people, but we were just told it's full. Then hotel offering us two twin rooms instead."

"Very nice stay - everything was very good. The only things I would say could have improved our time was that it would have been very helpful for a member of staff to show us around the spa as it’s not always clear where to go. Also the service was slow at breakfast time. "

"Very good and clean hotel overall but had an issue with aircon and the night staff very casually said it can happen again at anytime which wasn’t a very pleasant attitude "

"Not that dog friendly and unclear price to bring pet when at reception "