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Top Shap Hotel Reviews
The Belsfield Hotel
8/10 Good
"Badly needs bringing into the 21st century. No air conditioning in the rooms, and basic TVs with only Freeview. Need to change to smart TV or at least be able to Chromecast. Rooms are not cleaned by housekeeping unless you ask and when i did on 1 occasion they still didn't do it. I reminded them on reception after waiting 6 hours but still never turned up. In the end i knocked on housekeeping door to get fresh towels myself! Cooked breakfast was nice but very limited options for continental. Just natural yoghurt, no flavoured ones , especially nothing for our 5 year old daughter. Meats and cheeses was a tiny selection. I also personally think it's wrong to charge guests £15 a day to park your car. You know we all arrive by car so either just include in the price or don't do it. Bit annoying when checking out to be reminded I owe another £45. Staff were lovely as usual but you can tell they have cut back on the numbers. We stay there because of the location and the staff. I just wish you updated the rooms and the sofa bed in our family room is so uncomfortable it should be thrown out. Awful piece of furniture. For £260 a night i think your guests deserve more."
Riverside Hotel
10/10 Excellent
"Great hotel, great helpful staff 10/10 great town great city centre"
Beech Hill Hotel & Spa
10/10 Excellent
"Despite the renovations going on, our stay was not affected. The room was lovely with a great view of the lake, thr view from the restaurant and balcony were amazing, The staff were friendly and helpful. Would definitely like to visit again."
Stonecross Manor Hotel
10/10 Excellent
"Very clean rooms and the breakfast was excellent staff very helpful"
Macdonald Old England Hotel & Spa
8/10 Good
"Staff were great really helpful, hotel is in a fab location would stay here again! Loved the family Room. Swimming hours for children if staying for one night was tricky as check in 4pm and children can’t swim past 5pm and can swim after 10:30am the next day but check out 11. Other than that great stay thanks!"
North Lakes Hotel And Spa
10/10 Excellent
"Customer service in the restaurant was amazing lots of different selections off food to choose from. Spa was lovely shame robes weren’t available In the room though. £1 coin needed for the lockers which I hadn’t realised. The rooms are very clean the bed was so comfy great nights sleep "
Lakes Hotel and Spa
10/10 Excellent
"Another amazing stay at the Lakes Hotel and Spa! We were upgraded on arrival and had a room with a lovely hot tub! We were also picked up in the Bentley as we walked back to the hotel at night time- the staff really can’t do enough for you and the cocktails are amazing!"
The Ro Hotel
8/10 Good
"The staff member we met on arrival couldn’t of been nicer! Very warm welcome. Room was perfect, very clean, quiet and comfortable bed. “Spa” was not quite what we expected. A 20m swimming pool with a"
Rothay Garden by Harbour Hotels
8/10 Good
"Lovely hotel in a great location with a balance between feeling part of the village and being private/secluded. Solid breakfast, clean room and a nice, small spa"
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