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Exceptional service - from the booking to welcome, our room, dining and the pool to departure - everyone was welcoming, knew us by name, smiling and overall just made us feel incredible. They noted our special occassion and pulled out all the stops to make it very memorable. Top tip - book the private ...
Stayed for 4 nights and loved it! I have stayed in many of the world's great hotels and this stacks up well. OUTSTANDING concierge staff. All were exceptional and Alfred was amazing! Actually walked with me for 6 blocks to direct me to a store I wanted to visit!!
One of my best hotel experiences ever. So nice to be out of the normal business hotel and into a piece of history with true comfort and class. The hotel staff were the best part of the experience.
The hotel is in the old French quarter of Shanghai which has lovely trees, and is close to a beautiful park and convenient subway.
Convenience location at the centre of the city. Several tourist attraction points close by. Comfortable health spa within premises. Nice decorated bar with outdoor garden.
good location for 1st visit to Shanghai with young children due to the proximity with MTR station and tourist attractions. the hotel is quite dusty and some of the facilities are not functioning well. upon request, the faulty items were replaced immediately. the daily housekeeping is good with sufficient ...
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