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Comfortable and well run. Feels like a spa wherever you go in the hotel. Feels intimate and cozy. Fantastic concierge staff. Follow their suggestions.
Family suite was ideal for us with great master suite plus a half bath and living room area. Staff brought in a single bed for our daughter. Deluxe Western and Asian breakfast offered every morning. Nice bar in the lobby with lots of comfortable seating. Metro station at People's Park a block away, ...
Hotel is a bit old so the building is showing a little wear and tear. Not a very friendly staff. Stayed there for 4 days and not once did anyone greet me. Room was spacious and had a nice soft comfortable bed, but there was a little problem with the toilet..had to flush 2 or 3 times due to lack of ...
Excellent hotel and very good small spa. Located in the heart of downtown, close to the best shopping of Shanghai. Plenty of restaurants within walking distance.
Nice property. The rooms are quite large, comfortable and clean. A very good hotel for the business traveler. On the downside - the staff need better training with customer service..If this aspect of the hotel was improved this hotel would truly be a 5 star experience.
Stayed here for a couple of days on arrival in Shanghai and were quite happy with it so booked a couple more nights on returning to shanghai. Outside looks a little jaded but the inside is bright and clean and so were the rooms and restaurant. Lovely views from rooms and public square in front hosts ...
Great check-in experience & service from the staff - thank you. However, my stay was ruined somewhat by a very noisy hotel guest in the room next door. Very loud music audible, in-room smoking was discernible, and noise only quietened after two calls to the operator as an SOS. If I had stayed an ...
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