Title: The Peninsula Shanghai Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Peninsula Shanghai Luxury hotel with 5 restaurants and fitness centre ![Front of property – evening/night](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/df6c785f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/8a05d2e4-959a-44a5-8d69-c90f9f305f55-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Deluxe River Suite | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/163306bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, body scrubs, facials, 9 treatment rooms](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/6ce5fc44.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Deluxe River Suite | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/5fed1333.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Peninsula Shanghai offers a tranquil city-center retreat with an indoor pool, sauna, and rejuvenating spa treatments. Guests can stay fit at the gym. Five restaurants provide meals with serene garden views, completing the urban oasis experience. VIP Access 9.4 Exceptional ## Popular amenities - - Bar - Breakfast available - Parking included - Room service - Gym £413 includes taxes & fees 1 Dec - 2 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 25 - Nov 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=2814344&PinnedHotelID=2814344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=2814344&PinnedHotelID=2814344&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=2814344&PinnedHotelID=2814344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=2814344&PinnedHotelID=2814344&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2814344&PinnedHotelID=2814344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2814344&PinnedHotelID=2814344&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2814344&PinnedHotelID=2814344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2814344&PinnedHotelID=2814344&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![Deluxe King Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/47e1e737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning TV Private bathroom Shower/bath combination Bathrobes Hairdryer Minibar - 581 sq ft - City view - Sleeps 3 - 1 King Bed ![Deluxe Garden King Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/6f9c3e13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden King Room ### Highlights Soundproofed Air conditioning TV Private bathroom Shower/bath combination Bathrobes Hairdryer Minibar - 581 sq ft - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/84602a20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe River King Room ### Highlights Soundproofed Air conditioning TV Private bathroom Shower/bath combination Bathrobes Hairdryer Minibar - 581 sq ft - River view - Sleeps 3 - 1 King Bed ![Grand Deluxe River King Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/40727b5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe River King Room ### Highlights Soundproofed Air conditioning TV Private bathroom Shower/bath combination Bathrobes Hairdryer Minibar - 764 sq ft - River view - Sleeps 3 - 1 King Bed ![Executive Suite | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/a4e6b89d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Air conditioning TV Private bathroom Shower/bath combination Bathrobes Hairdryer Minibar - 969 sq ft - City view - Sleeps 3 - 1 King Bed ![Deluxe Garden Suite | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/c3ea997d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden Suite ### Highlights Soundproofed Air conditioning TV Private bathroom Shower/bath combination Bathrobes Hairdryer Minibar - 1130 sq ft - Sleeps 3 - 1 King Bed ![Deluxe River Suite | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/163306bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe River Suite ### Highlights Soundproofed Air conditioning TV Private bathroom Shower/bath combination Bathrobes Hairdryer Minibar - 1130 sq ft - River view - Sleeps 3 - 1 King Bed ![Grand Deluxe Suite | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/79d47ae3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Suite ### Highlights Soundproofed Air conditioning TV Private bathroom Shower/bath combination Bathrobes Hairdryer Minibar - 1130 sq ft - City view - Sleeps 3 - 1 King Bed ![Grand Deluxe River Suite | Living area | 50-inch TV with satellite channels, DVD player, iPod dock](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/153ba462.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe River Suite ### Highlights Soundproofed Air conditioning TV Private bathroom Shower/bath combination Bathrobes Hairdryer Minibar - 1130 sq ft - River view - Sleeps 3 - 1 King Bed ![Grand Deluxe River Twin Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/271e97bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe River Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning TV Private bathroom Shower/bath combination Bathrobes Hairdryer Minibar - River view - Sleeps 3 - 2 Single Beds ![Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/3b748397.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning TV Private bathroom Shower/bath combination Bathrobes Hairdryer Minibar - City view - Sleeps 3 - 2 Single Beds ![Deluxe Garden Twin Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814344/3cc3165e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden Twin Room ### Highlights Soundproofed Air conditioning TV Private bathroom Shower/bath combination Bathrobes Hairdryer Minibar - Sleeps 3 - 2 Single Beds ## You may also like Ad ![Dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1510000/1509400/1509301/7ec80d89_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Shanghai Downtown Shanghai - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-The-Peninsula-Shanghai.h2814344.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-The-Peninsula-Shanghai.h2814344.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.24271%2C121.48449&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Dndsr2eObDaAEU9MVwsn-VOyGhk=) 32 Zhongshan Dong Yi Road, No 32 The Bund, Shanghai, Shanghai, 200002 #### What's nearby - Huangpu Park - 1 min walk - 0.1 miles - Nanjing Road Shopping District - 8 min walk - 0.5 miles - Former French Concession - 17 min walk - 0.9 miles - The Bund - 19 min walk - 1.0 mile - People's Square - 19 min walk - 1.0 mile #### Getting around - Puxi Tram Stop - 3 min walk - Shanghai Railway Station - 12 min drive - Pudong International Airport (PVG) - 48 min drive #### Restaurants - ‪Victor's Café - ‬4 min walk - ‪Dragon Phoenix - ‬4 min walk - ‪Peninsula Lobby Lounge | 半岛酒店大厅 - ‬1 min walk - ‪% Arabica - ‬3 min walk - ‪Starbucks Reserve 星巴克臻选 - ‬1 min walk ## About this property ### The Peninsula Shanghai Luxury hotel near Nanjing Road Shopping District A short walk from The Bund, The Peninsula Shanghai provides designer shops on-site, a hair salon and dry cleaning/laundry services. For some rest and relaxation, visit the sauna, and indulge in a body treatment, a massage or a facial. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a bar and a gym. You'll also find perks such as: - An indoor pool - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station - Babysitting (surcharge), a 24-hour front desk and a reception hall Room features All 235 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes. Extra amenities include: - Bathrooms with shower/bath combinations and free toiletries - 50-inch TVs with satellite channels and DVD players - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/4000000/3770000/3767400/3767339/3bf387a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waldorf Astoria Shanghai on the Bund Downtown Shanghai - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 602 reviews £245 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3767339&PinnedHotelID=3767339&HadPinnedHotel=true®ionId=-1&adults=2) ![Cocktail bar](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871279/e822f800.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mandarin Oriental Pudong, Shanghai Downtown Shanghai - Pool - Hot tub - Spa - Parking included 9.6 Exceptional 663 reviews £169 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=5871279&PinnedHotelID=5871279&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; 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check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 400.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 348 for adults and from CNY 174 for children - Airport shuttle fee: CNY 3300 per vehicle (return) - Airport shuttle fee per child: CNY 3300 - Rollaway bed fee: CNY 400.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Peninsula Hotel Shanghai Peninsula Shanghai Shanghai Peninsula The Peninsula Shanghai Hotel Shanghai Peninsula Shanghai Hotel Peninsula Hotel Peninsula The Peninsula Shanghai Hotel The Peninsula Shanghai Shanghai The Peninsula Shanghai Hotel Shanghai ## Frequently asked questions ### Does The Peninsula Shanghai have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at The Peninsula Shanghai? > As of 25 Nov 2025, prices found for a 1-night stay for 2 adults at The Peninsula Shanghai on 1 Dec 2025 start from £413.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Shanghai-Hotels-The-Peninsula-Shanghai.h2814344.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Peninsula Shanghai pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Peninsula Shanghai? > Self-parking is free at this property. ### What time is check-in at The Peninsula Shanghai? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at The Peninsula Shanghai? > Checkout is at noon. ### Does The Peninsula Shanghai provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of CNY 3300 per vehicle applies. ### Where is The Peninsula Shanghai located? > Located in Downtown Shanghai, this luxury hotel is within a 10-minute walk of Huangpu Park and Nanjing Road Shopping District. The Bund is 2.3 mi (3.8 km) away. Puxi Tram Stop is only a 3-minute walk and East Nanjing Road Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Peninsula Shanghai Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 288 8 - Good 54 6 - Okay 10 4 - Poor 5 2 - Terrible 7 ### 10/10 Excellent #### Gina 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Truly excellent - one of the best hotels I’ve stayed at. Exceptional rooms and great service. ##### Gina Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jun 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Super!!! Love it ##### Jun Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Carolyn 10 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simply one of the world’s best hotels … ![](https://a.travel-assets.com/ugc/hotel-reviews/5444f580-c89b-4d28-a529-cf26b5b27660-1749531222523.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/329de3d9-404f-434d-bfe0-e5cdea299d0b-1749531222319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c5b44193-c435-4c74-8e83-0c603e908d52-1749531222408.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/580d145b-8bf4-4d5c-ad97-43edfc9ea740-1749531221854.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carolyn Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Jia 21 Aug 2025 Liked: Property conditions & facilities Excellent ##### Jia Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Clement K 9 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Highly attentive and helpful staff. Top notch comfort and property condition. ##### Clement K Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Hongzhou 24 Feb 2025 Liked: Staff & service, property conditions & facilities Great location, fantastic service. Top notch for luxury hotels near the Bund. ##### Hongzhou Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller 24 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel ever Best hotel Perfect location Super comfort, clean, everything was perfect. ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### YESHUA 14 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really enjoyed my stay! ##### YESHUA Stayed 3 nights in May 2023 ### 10/10 Excellent #### Yu 17 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, ##### Yu Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### David 30 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel I have ever been to! ##### David Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### jade qian 28 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel to stay I have stayed in many nice hotels, and this is the best hotel for sure. ##### jade qian Stayed 5 nights in Apr 2023 ### 10/10 Excellent #### Dianne 9 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A perfect choice in Shanghai! ##### Dianne Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Lindsey 17 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just the most incredible top notch hotel stay. The hotel is perfect. The staff are amazing. Just a dream stay!! ##### Lindsey Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### SABRINA 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at The Peninsula Shanghai was truly outstanding. The hotel’s location couldn’t be better — right on The Bund, with easy access to the city’s main attractions and incredible skyline views. The room was enormous, elegant, and exceptionally comfortable, perfectly blending classic style with modern luxury. Every detail — from the bedding to the technology — was thoughtfully designed to make our stay effortless and relaxing. The facilities throughout the hotel are superb, from the lobby to the spa and restaurants, maintaining the high standards you’d expect from The Peninsula brand. But what made our experience truly memorable was the outstanding service from Leo at the Concierge desk. He went above and beyond to assist us whenever we needed help, with genuine kindness and professionalism. Leo’s attention and care made a real difference and reflected the warm, personalized hospitality that defines The Peninsula. We couldn’t recommend this hotel more highly — a perfect combination of luxury, comfort, and impeccable service. ![](https://a.travel-assets.com/ugc/hotel-reviews/71d67ee7-1cdb-4b13-9331-6255c1a222d3-1759718635621.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SABRINA Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jordana 1 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing large luxurious rooms, staff very nice, security high, location best for skyscraper view no question at the beginning of the bund ##### Jordana Stayed 4 nights in May 2024 ### 10/10 Excellent #### Fei 4 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful experience, meticulously clean, excellently maintained pool, concierge with great hospitality. Will stay at this hotel again. ##### Fei Stayed 5 nights in Aug 2023 ### 6/10 Okay #### Ghassan 22 Oct 2023 Liked: Cleanliness, amenities, property conditions & facilities Over rated Over priced Excellent location ##### Ghassan Stayed 2 nights in Oct 2023 ### 2/10 Terrible #### Emile 16 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I wish i can put 1 star ##### Emile Stayed 15 nights in Apr 2025 ### 10/10 Excellent #### Zhemeng 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had such an amazing stay at the Peninsula Shanghai. We were treated so well by all the staff. The room is spacious and grand, we joked that our son can just sleep in the giant closet. The pool is spectacular. We highly recommend the Peninsula Shanghai ##### Zhemeng Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Richard 24 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I doubt there’s a better hotel in Shanghai Fabulous stay at the Peninsula. Great location. Stunning view across the river. Exceptional service. Wonderful pool. Luxurious rooms with lots of space and incredibly comfortable beds. What more can I say. ##### Richard Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Lisa 21 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Opulent property in a great location. Room has some dated items (fax machine, printer) but overall lovely. Staff was exceptional. Concierge Danny was a gem helping us to secure tickets to Disney and was so patient working through challenges. Spa staff and spa experience was top tier. Great experience! ##### Lisa Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### nYi 18 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The service was poor compared to the rate we paid for the stay. ##### nYi Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Ally 2 Oct 2023 Disliked: Staff & service, amenities Terrible experience , never back again ##### Ally Stayed 1 night in Sep 2023 ### 8/10 Good #### Verified traveller 4 Jan 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### 5 nights family getaway Overral impression is okay. Service is a main point of concern. During the lunch time in the lobby area after having main courses and salads we were not allowed to share a single pot of tea for three of us. We have been forced to buy 3 pots of tea instead: one for each of us. In the meanwhile during all 5 breakfasts we had there, every time we asked for tea there was only one pot served as a default setting. No doubt we had more on request, but after a request only. ![Outside appearance was elegant. But not for the New year night. ](https://a.travel-assets.com/ugc/hotel-reviews/1E12F2F00803995144B4998AE998B2A856290F9F1735964803446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/07070946A2B5C63DD66EF3D92E84944DB742A6B21735964791975.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30907B3E5C3A148F9ED5C18564B1017DAFF76D381735964790077.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Inmobiliaria INRES 25 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Lo recomiendo mucho, es amplio, el desayuno está muy delicioso, y el hotel en general está implacablemente limpio y bien aromatizado. 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