Find Hotels with Pool in Secaucus, NJ

"Definitely a bare bones hotel. Room was clean and location is perfect for guests seeing a show on Broadway. Staff was pleasant and friendly. Heads up the bag check situation is a little different. There’s no tagging. You just put your bags in a room and it’s kind of the honor system. I did not love that. "

"Everything was excellent"

"Old building with NO AC, room was stuffy and hot, even with a fan in the window. "

"Clean rooms and bathrooms, friendly staff, easy in and out to the city and subway "

"This hotel is conveniently located in the heart of Times Square and is a great base to travel to different areas of New York with loads of metro connections. But that also means it is not the quietest one as there is always something going on outside. The rooms are pretty spacious, the Wi-Fi works fast and there is lovely, helpful staff at the front desk. We had an issue with the room on the first night (loud pipes) which then was sorted the next day by lovely Kezia. She was very apologetic and was absolute star and offered to move us to a different room. Since then we had absolutely no problems. She also kindly put small extras in our room which made our stay that much lovely."

"We came during Thanksgiving, and the staff were completely overwhelmed. Long waits to talk to anyone, and when you did reach them the staff was understandably tired and surly. The location is ideal, but perhaps try them when it’s not so busy. "

"Very clean and convenient location to many things! "

"A lovely, iconic property in a great location for restaurants, theater, sightseeing. Hotel was in the process of starting a new reservation system, was seriously unprepared for it, and significantly understaffed causing delays at check in that were incredibly long. It took us 2 visits to the front desk and 90 minutes before getting access to our rooms. Excusing mistakes and software glitches is one thing, but the staff did not deal with it well. They apologized profusely and repeatedly, but no other response. For example, no offer of water or a drink while in line, no offer of a breakfast or a coffee for our trouble; no offer of a drink in the bar, etc. For the price of a room ($800+), one expects a bit more respect and responsiveness. Kudos to Henry (valet/bellman) and Medy (concierge desk) who were most helpful and apologetic. "