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"I think 15 pound a night for parking is expensive "

"The first thing you will notice is it looks a bit dated when you walk in, but don't let that put you off because the 2nd thing you will notice is how lovely and warm the place is, kudos to the owners as we know how much the heating costs nowadays. My room was lovely, cannot complain, probably could of done with a bit of decorating but still it was nice, sleep wise it was ok, the mattress sunk a bit in the middle but not enough to stop me sleeping well. Breakfast was lovely, I had a cooled breakfast on my first morning and just cereal on my second as I was climbing helvellyn. Would I stay here again? 100% yes!! "

"Had a fantastic overnight stay for my wife’s birthday . We kindly got upgraded to a room with a hot tub which was an added bonus . We ate at the pan Asian restaurant which was delicious and the spa was so relaxing . We will definately be returning ! "

"The hotel is well located for access to the town, shops and bars. There are also a lovely walk behind the hotel on the old railway line to Threlkeld as well as down round the lake. The room was very clean and breakfast and dinner were excellent. The staff were very friendly and helpful and there was plenty of parking "

"Lovely polite friendly staff. spotless spacious room with a pretty view & lovely little touches throughout the hotel. Free onsite parking, Spa was a real treat - open til 8pm which is fab after a day of exploring. Only negative was the coffee at breakfast was very weak but coffee machine was better! "

"We booked two rooms for one night stay. The team at Kellbank couldn't be more helpful and friendly. We travelled with our dog and that was not an issue either. We will certainly come back. "

"Beautiful house with absolutely stunning grounds. Lots of very accessible walking routes from the property. Staff are fantastic and hugely welcoming "

"Underwhelming. This is a very ordinary hotel, despite the hot tubs, pool and spa. The decor is vile, all dull browns with turquoise. In the “Troutbeck” room there is a nasty trip hazard into the bathroom. A stubbed toe was annoying but a cracked skull would have been more so. Tip: if it’s not fixed put a rolled up hand towel down to fill the gap and catch your attention. Pillows were like sandbags and need immediate replacement. The mattress had an uncomfortable lump and was likely in need of replacement too. The hot tub was good, as was the jacuzzi bath. The fridge was handy, and the chairs comfortable enough for a short while. Free parking on site. The building is a maze of corridors and stairs. Regrettably the lift was out of order for the first 24 hours or so. As a walking stick user this was less than ideal. Breakfast was okay but not special. My choice of evening meal, “roast of the day”, was almost inedible. Vegetable selection poor. The wait staff were pleasant but scruffy, in contrast to the smart and highly exuberant maitre’d. It is far from being a gourmet restaurant and there are other places to eat."

"Perfect area, "