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Chalet Ivy Jozankei

3.5 star property
Travelers find serenity in natural hot springs at this peaceful Jozankei retreat, where the acclaimed ZUI（ズイ） restaurant delivers memorable dining experiences

Choose dates to view prices

Chalet Ivy Jozankei offers a tranquil escape with a Japanese breakfast, indoor mineral hot spring onsen, 24-hour public bath, massage, reflexology, free WiFi, lobby coffee/tea, garden access, and dinner at ZUI（ズイ）.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £667
additional charges may apply
5 Apr - 6 Apr

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite

Deluxe Suite | Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Free extra futon mattress
Private bathroom
  • River view
  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Suite

Corner Suite | Free minibar, in-room safe, blackout curtains, iron/ironing board

Corner Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Free extra futon mattress
Private bathroom
  • River view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Suite

Deluxe Corner Suite | Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Corner Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Free extra futon mattress
Private bathroom
  • River view
  • 936 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
2 bedrooms
Blackout curtains
Free extra futon mattress
Private bathroom
  • River view
  • 1475 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds and 1 King Bed

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About the area

Jozankei, a neighbourhood in Sapporo, is home to Chalet Ivy Jozankei. Jozankei Hot Spring and Kiroro Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Tanukikoji Shopping Street and Sapporo JR Tower. Looking to enjoy an event or a game while in town? See what's happening at Makomanai Sekisui Heim Ice Arena or Hokkaido Prefectural Sports Center. Spend some time exploring the area's activities, including skiing. Visit our Sapporo travel guide
Map
3-231 Jozankei Onsen Higashi, Mimamiku, Sapporo, Hokkaido, 061-2302

What's nearby

  • Lac Toya, Hokkaido, Japon
    Shikotsu-Toya National Park
    1 min walk - 0.0 miles
  • Jozankei hot spring town in winter.
    Jozankei Hot Spring
    5 min walk - 0.3 miles
  • Odori Park which includes street scenes, night scenes and snow
    Odori Park
    29 min drive - 18.0 miles
  • Jozankei Shrine
    2 min walk - 0.1 miles
  • Jozankei Futami Park
    8 min walk - 0.4 miles

Getting around

  • Soen Station
    24 min drive
  • Sapporo (OKD-Okadama)
    70 min drive

Restaurants

  • ロイヤルグランシャリオ
    9 min walk
  • 山岡家
    9 min drive
  • J・glacée
    6 min walk
  • エクスクラメーションベーカリー
    13 min walk
  • だむみえーる
    8 min drive

About this property

Chalet Ivy Jozankei

Ryokan near Jozankei Hot Spring
Take advantage of free Japanese breakfast, an indoor mineral hot spring (onsen) and a garden at Chalet Ivy Jozankei. For some rest and relaxation, visit the sauna or 24-hour public bath, and indulge in aromatherapy, a deep-tissue massage or reflexology. The on-site Japanese cuisine fine-dining restaurant, ZUI（ズイ）, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also find perks such as:
  • Free self-parking
  • Hot springs on-site, an electric car charging station and free newspapers
  • A water dispenser, luggage storage and a lift
Room features
All guest rooms at Chalet Ivy Jozankei have comforts, such as free international calls and air conditioning, as well as perks, such as free stocked minibars and bathrobes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Spring water baths, bidets and free toiletries
  • 49-inch LED TVs with digital channels
  • Heating, daily housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free Japanese breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ZUI（ズイ）

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot springs
  • Sauna

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • 24-hour public bath
  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free extra futon

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Renovation work will be carried out at the restaurant entrance on the 3rd floor from April 21-26, 2026 from 11 AM-3 PM. All hotel services will continue as normal, but construction noise may be heard during the above period and times.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chalet Ivy Jozankei Ryokan
Chalet Ivy Jozankei Sapporo
Chalet Ivy Jozankei Ryokan Sapporo

Frequently asked questions

Is Chalet Ivy Jozankei pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Chalet Ivy Jozankei?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Chalet Ivy Jozankei on 5 Apr 2026 start from £667, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Chalet Ivy Jozankei?

Self-parking is free at this property.

What time is check-in at Chalet Ivy Jozankei?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Chalet Ivy Jozankei?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Chalet Ivy Jozankei located?

Located in Jozankei, this spa ryokan is within a 10-minute walk of Jozankei Shrine and Jozankei Hot Spring. Jozankei Futami Park and Shikotsu-Toya National Park are also within 2 miles (3 km).

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Reviews

Chalet Ivy Jozankei Reviews

9.8

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 86 out of 94 reviews
Rating 8 - Good. 5 out of 94 reviews
Rating 6 - Okay. 3 out of 94 reviews
Rating 4 - Poor. 0 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, nice food, clean room! we got everything we needed from the hotel!
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and thoughtful. The spa was incredible, I had the best massage I’ve ever experienced. The grounds were beautiful, the facility is clean, gorgeous and well designed. The onsen was great too.
Stayed 1 night in Nov 2025

10/10 Excellent

Yuet Teng

Liked: Cleanliness, amenities, property conditions & facilities
Top notch! Will return. Amazing room, amazing service.
Lobby
Fireplace
Stayed 1 night in Dec 2025

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious property with excellent staff! Special thanks to Peach for providing excellent concierge service
Stayed 3 nights in Mar 2025

10/10 Excellent

Dong suk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A five star onsen resort.

A true gem in Jozankei. It’s a very well maintained onsen. The staffs are super polite and food was amazing.
Stayed 2 nights in Sep 2024

8/10 Good

Kin Yung Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very good service. The hotel very clean and offer many compliments drink and food but unfortunately the food taste can improve
Stayed 1 night in Sep 2024

10/10 Excellent

Ha Eun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ryokan. Everything was top notch, from the meals to the warm hospitality of the staff members. I can’t find anything remotely wrong with our stay and highly recommend Chalet Ivy to anyone looking for a relaxing, comfortable stay at one of the best ryokans in Japan. Many, many thanks to all the staff who made our stay special, and especially to Mayumi! (Visited with family members in early August.)
Stayed 2 nights in Aug 2024

10/10 Excellent

gopi bhagu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views in winter. Imagine enjoying the river views from the in-room onsen. Food was farm to table and simply top notch. Staff was attentive and special call out to Yuki- he was the best.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jia Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chalet Ivy Jozankei went above and beyond our expectations. The deluxe room was spacious and clean. We enjoyed every details they had in the room, common area and restaurant. The staff were all super friendly and nice. We will definitely recommend Chalet Ivy to all of our friends and family. The dinner and breakfast meals were amazing. We had such an incredible time here that We didn’t want to leave!
Stayed 2 nights in Oct 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice spacious room with gorgeous view, private Onsen bath inside the room, 24hour lounge with local snacks and beverage. They made a special arrangement at dinner for my father’s birthday. It was really heartwarming. Thank you so much! I would like to return here in winter next time!
Stayed 2 nights in Jul 2024

10/10 Excellent

Darrel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing.property and staff. Not westernized, so either ask for.a.western breakfast, or get the traditional japonese. Our.corner.room.has a spa hot spring feed tub! A M A Z I N G! Its a little.drive from Sapporro, so.plan.a typical.chalet.on the riverside stay, or aboit $100 taxi to the big city. Great food, and the local town has a couple unique restaurants and coffee.shops. Japan.at its original finest! If tour seeing this.part.of Japan, I recommemd a stay here - we were 3 days, and with the SPA treatment, simply cant stop celebrating the choice
Stayed 3 nights in Apr 2025

10/10 Excellent

Ka Yee

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here and will definitely consider coming back if we return to Hokkaido!!
Stayed 2 nights in Nov 2025

10/10 Excellent

JIARAN

Liked: Cleanliness, amenities, property conditions & facilities
Have been to many onsen property and this is top tier in Hokkaido.
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Liked: Staff & service, amenities, property conditions & facilities
Best hotel
Stayed 2 nights in Feb 2023

10/10 Excellent

Weihua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, service ,food, onset, …,everything perfect
Stayed 1 night in Oct 2024

10/10 Excellent

may

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous!
Stayed 1 night in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 star property, optimized for western visitors. The dinner is Michelin star worthy. All of the ingredients are fresh and mostly local. It’s amazing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Xingrong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and food. The room and in-room Onsen are just superb! And most of staff speak great English and even Chinese.
Stayed 2 nights in Sep 2023

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean !staff are all trained and speaks well English! What a good experience! Amenities are excellent and excellent hospitality

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are polite and very friendly. The service is excellent. Staff can speak English, and we can communicate easily. Room is clean and comfortable, breakfast and dinner are very good. Definitely a luxury hotel for us to stay in and enjoy our trip.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lok Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Highly recommend to the family with kids. Walking distance to a post office, temple and soba restaurant. Absolutely will come back again!

10/10 Excellent

Bingcheng

Liked: Cleanliness, amenities, property conditions & facilities
各方面都是满分
Stayed 2 nights in Feb 2026

8/10 Good

Ching Yee Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房和服務不錯，但提議可以在房間入口擺一張凳仔方便換鞋用
Stayed 1 night in Dec 2025

10/10 Excellent

Man Chon

Liked: Cleanliness, amenities, property conditions & facilities
一切都非常好
Stayed 1 night in Dec 2025