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"As expected, clean, great service, quiet. Compliments to the breakfast staff. With a family member who cannot eat Gluten or dairy, and usually stays away from buffet and hotel breakfasts, we were pleased to find a separate area for gluten free cereal and toast, with a dedicated toaster. Variety or dairy free milk, and the chef serving the cooked breakfast was able to immediately and knowledgeably point out the gluten free options. Reassuring and made for a worry free morning."

"The receptionists at the hotel made us feel very welcome, even as we entered the premises. This was followed by being allocated a beautiful room and great breakfast and service from the staff. Quite frankly the service was faultless and i look forward to using the Park Plaza again."

"Great hotel Enjoyed the pool and jacuzzi Lovely reasonably priced evening meal and a fab breakfast Toiletries fab 2 mins from theatre"

"Thsi is our 4th time in 18 months now ...love it there but our room.was bit shabby and was bottle tops under the furniture so obviously not a good clean up.aftet last people stayed there . The room.next to us were smoking in their room.hanging out the window so it was wafting into our room and on that extremely hot weekend last week was horrible and disgusting. "

"Rooms were extremely clear and staff extremely friendly overall an amazing stay only negative was the bed was a little bit uncomfortable"

"We were met with a friendly staff member who gave us advice on how to navigate around the roadworks as it had taken us a while to find a way in due to road closures. The room was lovely, very clean, good amenities, nice big shower and comfy beds and pillows. We had a drink and food in the bar area which had a really nice atmosphere and the breakfast in the morning was well organised and very enjoyable. Overall, I would definitely stay here again and would recommend it. It was good value for money and we were able to leave our car in the car park whilst we visited the university. A lovely experience. "

"Clean and big enough room,comfy beds, nice staff, and tasty food"

"Great size room. Thankfully a fan in the room. Reduced parking at the NCP next to it. Great location for the castle and restaurants Bar area pleasant "

"Easy check in/out, fresh water available in lobby, polite and helpful staff."