Ratings based on 559 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Sep-2015
Pros: central location.
located near shopping and eating facilities. very comfortable and "homey". There is no better staff anywhere.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Birthday gift The place was as good as it

Posted 31-Aug-2015
Pros: first class The room service was to notch the eight floor was the best
Cons: you tell me the view is what it is everything else was dead on
Location: location was just fine for what we wanted to do the walks were not bad for us
The place was in the best location for all of the events we wanted to do. The staff could not have been any better any where. We were on the eighth floor with a up grade an it sure was worth all the extra. The views from the room was not the best but I did not come go out there to see the town from the room, get out an walk.lol.
5 out of 5
Recommended
for Everyone
by A verified traveller from Skokie, IL

Excellent stay!

Posted 30-Aug-2015
Celebrated our 35th Wedding Anniversary in San Francisco and stayed at the Ritz-Carlton. Everything was beautiful and the facilities and staff were excellent! Thank you for a memorable vacation.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Nice Hotel with good location

Posted 28-Aug-2015
Pros: Newly remodeled, clean, staff was kind.
Cons: Add another elevator bank to service the other side of Hotel. The current distance from elevator to some of the rooms is very far.
Location: Hotel location allows great access to the cable car line. Also with in walking distance to the financial district and Union Square. Good location.
Stay for a long weekend, Thursday through Sunday. Great place to stay, Hotel location provides good access to Union Square and the Financial District. Also good access to cable car line.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Steep slope from Union square

Posted 26-Aug-2015
Overall: very good experience. As expect in a ritz Carlton hotel. Pros: nice bedroom, well furnished, clean, comfortable ( specific the chase :-)), very friendly staff. Cons: air con was not working well, and besides it is SF , bedroom was warm. After two days trying to handle it I called the staff to check it and thy promptly solved the issue.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Aug-2015
Great hotel, it was in a great location. They had a very friendly staff, its a 5 star hotel for a reason. The room was very spacious, clean, and nicely decorated.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel

Posted 24-Aug-2015
Exceptional Ritz quality in a great location. Staff is superb and the rooms and facilities are top notch. Enjoyed our stay very much
4 out of 5
by A verified traveller from Sacramento

Close to Union Square

Posted 17-Aug-2015
Pros: Location
Cons: Better maintenance and better room insulation.
Location: Mainly shopping
Room was good but sink in the bathroom was cracked and seems it had been that way for a while. It was very hard to sleep with too much road noise. Also door bell cover was hissing.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Aug-2015
Perfect stay. Excellent service. I'll take quality and fancy over trendy any day.
5 out of 5
Recommended
for Everyone
by A verified traveller from phoneix

Hi John john

Posted 14-Aug-2015
This is a wonderful hotel with excellent service. The restaurants are great and very roomy. I definitely recommend this hotel.