Ratings based on 695 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
86% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Reno, NV

Great Getaway by the Bay

Posted 14-Nov-2016
Pros: They aim to please!
Location: The location worked well for the things we planned to do during our visit which was getting some Christmas shopping done and visiting the Warf etc...
Just spent a wonderful long weekend in San Francisco. The warm and friendly staff made our stay in a bustling city feel relaxed and welcomed.
4out of 5
by A verified traveller

Hervorragendes Hotel und aufmerksame Mitarbeiter

Posted 07-Nov-2016
Pros: Die Location, die Serviceorientierung des Personals, Bar-Musik, das Zimmer. Ein sehr schönes Premium-Hotel.
Cons: Das Essen im Hauptrestaurant ist verbesserungsfähig. Sehr kleine Portionen. Qualität könnte auch besser sein.
5out of 5
by A verified traveller from US

Posted 01-Nov-2016
Pros: The Ritz-Carlton is a luxurious hotel that is clean, with nice amenities, a friendly staff and a good location.
Lovely hotel in a good location with a very friendly and attentive staff.
2out of 5
by A verified traveller from US

Posted 31-Oct-2016
Pros: The rooms were modern and clean.
Cons: The staff was rude not as nice at the other Ritz locations.
Location: It's in the middle of everything great location.
Great location they have a wine tasting room on site. You surely can't go wrong with That. Let's just say that Ritz is known for the best customer service in the world my husband And I didn't receive that great service that we have received from another Ritz location . A bit disappointing.
5out of 5
by A verified traveller from US

Service was friendly and amenities were fabulous!

Posted 23-Oct-2016
Location: A short walk away puts you in the hustle and bustle of China Town or strolling a quiet neighborhood! Location met our needs perfectly!
Room was perfect; the Ritz does the little things effortlessly!
5out of 5
by A verified traveller from US

Posted 19-Oct-2016
Great hotel close to shopping! Very clean! Staff was very friendly and helpful! Use of hotel driver was great!
5out of 5
by A verified traveller

Posted 17-Oct-2016
We stayed in a Club Suite on Level 8. Free breakfast, lunch, hors d'oeuvres, dessert, and water bottles. Two 50" tvs and separate bedroom and living area. Wonderful view of the city and Ritz gardens below.
5out of 5
by A verified traveller

Beautiful hotel, nice staff

Posted 27-Sep-2016
Cons: The electric plug in the bathroom was old and my curling iron kept falling out of the socket. It was annoying when I was trying to get ready.
Location: Very close to China Town and only a couple minutes walk from Union Square. We also walked to Fisherman's Warf, but you need good shoes for that walk.
The hotel had obviously been renovated recently and was beautiful. The staff was always friendly and helpful.
5out of 5
by A verified traveller

Great city centre hotel

Posted 26-Sep-2016
First class hotel & staff, nothing was too much trouble for anyone. Highly recommended. Just be aware though that it's on the top of a hill. Leaving is great, walking back is hard work!
5out of 5
by A verified traveller

Luxury hotel on Nob Hill

Posted 25-Sep-2016
My husband and I stayed here for 3 nights in September. Amazing service from concierge, dining and lounge. The restaurant Paralell 37 served amazing breakfasts and dinners. The gym has state of the art equipment. The lounge was definitely a trendy, cool place to be. We loved the modern decor of the Ritz Carlton. Now one of my favorite hotels.