Ratings based on 653 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
86% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Beautiful luxury hotel in great neighbourhood

Posted 26-Jul-2016
The hotel has great staff, fantastic restaurant for breakfast , and a beautiful lobby bar to enjoy a pre dinner drink.
5out of 5
by A verified traveller

Posted 25-Jul-2016
Spacious rooms, lovely amenities and friendly staff. Highly recommended for location and quality.
5out of 5
by A verified traveller

Great pick, Great location

Posted 25-Jul-2016
Room was surprisingly large for a metro room, and the staff was friendly and helpful. Would highly recommend if the price isn't a problem, as this was about 4x as much as the hotel we stayed in on our inbound trip, which had a similar location. The rooms were dramatically different in size, and I would say the space was the primary difference all other things aside. Great hotel the Ritz never fails to impress with its consistency.
5out of 5
by A verified traveller

Posted 21-Jul-2016
A fantastic stay at the Ritz Carlton in San Francisco. The room was quite elegant and the staff was truly superb.
5out of 5
by A verified traveller from Phoenix, Arizona

AWESOME & ELEGANT EXPERIENCE!

Posted 20-Jul-2016
Pros: EVERYTHING. Our room was lovely and well maintained. The service staff from the front door to the restaurant was fantastic, friendly and attentive.
Cons: Nothing.
Location: The Ritz Carlton on Nob Hill is wonderfully located to San Francisco attractions, transportation, restaurants, and shops. The PERFECT location.
Everything you expect and more from an experience at the Ritz was provided to me and my guests and then some. The personal touches, care and service, at all levels was impecable. We felt at home and pampered in all the right ways. When we asked for special items or service, they did not skip a beat or bat an eye. The Ritz on Nob Hill will forever be our San Francisco vacation home. They earn and deserve their five-star rating everyday! I HIGHLY recommend the Ritz on Nob Hill.
5out of 5
by A verified traveller from Louisiana

Anniversary trip

Posted 19-Jul-2016
Pros: Cleanliness and service
Cons: We loved everything.
Location: Located on beautiful Nob Hill. Quiet location only minutes away from Chinatown and Union Square.
Wonderful stay at a beautiful hotel. Service was excellent. Staff were friendly and helpful. They aim to please!
4out of 5
by A verified traveller

Posted 23-Jun-2016
Pros: Good Service
Cons: Town Cars not reliable. Waited 20 minutes finally gave took taxi
Very Good. clean check in fast and friendly. 8th floor very good. Good location
5out of 5
by A verified traveller from hinsdale il

Awesome stay

Posted 05-Jun-2016
Great location, great staff, very helpful and for the price you get what you paid for.
5out of 5
by A verified traveller from Brooklyn, New York

Posted 28-May-2016
I stayed on the Club Floor, which provided additional amenities, including unlimited food, beverages, and wine throughout the day. Top-notch service, very courteous and friendly staff, outstanding customer service. Gym was out-of-service for one day. The Ritz Carlton had already made arrangements for guests at two clubs nearby and provided roundtrip transportation at my convenience. I wis I could have extended my stay.
4out of 5
by A verified traveller

Posted 05-May-2016
This hotel was perfect the first time we stayed there- which is why I chose to celebrate my husband's 60th birthday there again as a surprise. I informed the hotel and they even greeted him with "Happy Birthday" but somehow failed to provide any type of birthday amenity in our room. When I brought this to the front desks attention- she offered to provide breakfast the next morning. He is not a breakfast eater but it was a nice gesture. I have to say this stay was disappointing.