Title: The Donatello Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Donatello Travelers sip cocktails at the rooftop bar with city views, enjoy rejuvenating massages, and discover downtown shopping just steps from this Union Square retreat ## Photo gallery for The Donatello ![Lobby - The Donatello (San Francisco)](https://images.trvl-media.com/lodging/1000000/20000/11600/11509/7f302211.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - The Donatello (San Francisco)](https://images.trvl-media.com/lodging/1000000/20000/11600/11509/2b99af2d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - The Donatello (San Francisco)](https://images.trvl-media.com/lodging/1000000/20000/11600/11509/5f6f38b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served - The Donatello (San Francisco)](https://images.trvl-media.com/lodging/1000000/20000/11600/11509/a0758954.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - The Donatello (San Francisco)](https://images.trvl-media.com/lodging/1000000/20000/11600/11509/4f0e337a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Donatello near Union Square offers a true urban sanctuary. Guests can book aromatherapy or deep-tissue massages at the spa, enjoy meals at Zingari restaurant, connect with high-speed WiFi, and take in city panoramas from the rooftop terrace. ## Reviews 9.2 Wonderful ## Popular amenities - Free Wi-Fi - Air-conditioning - Gym - Bar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=11509&PinnedHotelID=11509&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=11509&PinnedHotelID=11509&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=11509&PinnedHotelID=11509&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=11509&PinnedHotelID=11509&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=11509&PinnedHotelID=11509&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=11509&PinnedHotelID=11509&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=11509&PinnedHotelID=11509&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=11509&PinnedHotelID=11509&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds Showing 1 of 1 room ### View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette ![Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/1000000/20000/11600/11509/3ae6f991.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed, Kitchenette 9.4 Exceptional 183 reviews ### Highlights Separate sitting area Air conditioning Heating Kitchenette Mini-fridge HDTV Hypo-allergenic bedding Separate bedroom - City view - 398 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![2 bars/lounges, rooftop bar, lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/25700/25622/6c4560b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton San Francisco Union Square Union Square - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.4 Very good 1,197 reviews £133 includes taxes & fees 6 Mar - 7 Mar [](https://www.expedia.co.uk/San-Francisco-Hotels-Hilton-San-Francisco-Union-Square.h25622.Hotel-Information?chkin=2026-3-6&chkout=2026-3-7&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=eef24ed7-0500-44d6-8d42-0044cc409625&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6280000/6272000/6271901/e4f706d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stanford Court San Francisco Downtown San Francisco - Pet-friendly - 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Pool - Free Wi-Fi - Air-conditioning - Gym 9.0 Wonderful 5,313 reviews £104 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/San-Francisco-Hotels-Holiday-Inn-Golden-Gateway.h10538.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=eef24ed7-0500-44d6-8d42-0044cc409625&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-The-Donatello.h11509.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-The-Donatello.h11509.Hotel-Information) ## About the area In the entertainment district, The Donatello is in Union Square, a walkable area in San Francisco with great shopping. Ferry Building and Golden Gate Bridge are notable landmarks, and travellers looking to shop may want to visit Union Square and Pier 39\. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with hiking/biking trails and mountain biking. [Visit our San Francisco travel guide](https://www.expedia.co.uk/San-Francisco.dx178305) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.78788%2C-122.41040&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-IOM16by0bd4vSDc8mjqaqI_Pq8=) 501 Post St, San Francisco, CA, 94102 ### What's nearby - ![Union Square, San Francisco](https://images.trvl-media.com/place/553248635974882755/68710748-5a02-4618-a14f-5e8d21f50b8c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Union Square 2 min walk \- 0.1 miles - ![San Francisco: il California Masonic Memorial Temple il 13 giugno 2010. Icona dell'architettura modernista di metà secolo, il tempio massonico California Memorial è stato progettato da Albert Roller](https://images.trvl-media.com/place/553248635934857024/fbec92e8-4751-4926-9a14-cde8ecae5d40.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) SF Masonic Auditorium 5 min walk \- 0.3 miles - ![San Francisco](https://images.trvl-media.com/place/502553/71c389a2-d8c1-4356-bba9-bc61dd5ed0e9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Moscone Convention Center 13 min walk \- 0.7 miles - Westin St Francis Hotel Glass Elevators 3 min walk \- 0.2 miles - Palace Hotel 10 min walk \- 0.5 miles ### Getting around - San Francisco Station 2 min drive - Powell St & Post St Stop 2 min walk - San Francisco International Airport (SFO) 31 min drive ### Restaurants - Pinecrest Diner 2 min walk - Level III 1 min walk - Lost Cat Bar & Bites 1 min walk - Jack in the Box 2 min walk - Cocobang 2 min walk ## About this property ### The Donatello Hotel near Moscone Convention Center Union Square and Embarcadero Center are located near The Donatello, which provides a terrace, a bar and a gym. For some rest and relaxation, visit the sauna. The on-site restaurant, Zingari, offers lunch and dinner. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Valet parking (surcharge), express check-out and a porter/bellboy - Tour/ticket information, a billiards/pool table and a lift - ATM/banking services, a 24-hour front desk and concierge services - Guest reviews give top marks for the helpful staff and proximity to shopping Room features All 94 rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness, size rooms at the property. Other conveniences in all rooms include: - Hypo-allergenic bedding and down duvets - Bathrooms with showers and free toiletries - 32-inch HDTVs with premium channels - Separate sitting areas, kitchenettes and mini fridges ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/1700/1694/94f0aefc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Club Wyndham Canterbury Union Square - Free Wi-Fi - Air-conditioning - Gym - Games room 9.2 Wonderful 727 reviews £180 includes taxes & fees 20 Mar - 21 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=1694&PinnedHotelID=1694&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/30000/24700/24625/75f20517.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Plaza Fisherman's Wharf Fisherman's Wharf - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.0 Wonderful 7,323 reviews £132 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=24625&PinnedHotelID=24625&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool, open 8 AM to 8 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/6700/6666/4fd95a3a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Handlery Union Square Hotel Union Square - 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Free Wi-Fi - Business services - Bar - Laundry room 9.4 Exceptional 3,186 reviews £74 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=20547&PinnedHotelID=20547&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=11509&PinnedHotelID=11509&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11509,1694,24625,6666,21073) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Covered valet parking on site (USD 65 per night; includes in/out privileges) - Limited on-site valet parking - Wheelchair-accessible parking and van parking available ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Zingari ### Things to do - Billiards/pool table - Gym - Sauna ### Family friendly - In-room kitchenette - In-room microwave - Mini-fridge ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Concierge services - Housekeeping on request - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Assistive listening devices - Braille/raised signage - Lift (107 centimetre wide door) - Phone accessibility kit - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (86 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 15 floors - Built in 1959 - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Kitchenette - Limited room service - Microwave - Mini-fridge ### More - Air conditioning - Desk - Heating - Iron/ironing board - Laptop workspace - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out Express check-out available ### Special check-in instructions An adult aged 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from 11 February 2026 to 1 May 2026 (completion date subject to change). The following areas are affected: - Exterior During renovations, the hotel will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: USD 65 per night (in/out privileges) - Housekeeping is available for an additional fee and varies based on length of stay and unit size The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is not required for transport to and from this property Parking height restrictions apply ### Property is also known as Donatello Hotel Donatello Hotel San Francisco Donatello San Francisco Hotel Donatello The Donatello Hotel The Donatello San Francisco The Donatello Hotel San Francisco ## Frequently asked questions ### Is The Donatello pet-friendly? ### How much is parking at The Donatello? ### What time is check-in at The Donatello? ### What time is check-out at The Donatello? ### Where is The Donatello located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Donatello Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 721 8 - Good 197 6 - Okay 49 4 - Poor 24 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Teresa 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Comfortable room and great location! ##### Teresa Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Yechiel 18 Nov 2025 Liked: Cleanliness, staff & service, amenities Very helpful staff. Room was clean ##### Yechiel Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Debra 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very spacious rooms. Staff was excellent. ##### Debra Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Nyein 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love it, so clean .. im be coming back again ##### Nyein Stayed 2 nights in Aug 2025 ### 8/10 Good #### Harry 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Welcoming, clean, and nice rooms. ##### Harry Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Tatiana 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We are very pleased with the hotels. The renovation is very clean and beautiful. The room is quiet, clean and has everything you need and even more. Thank you very much to the hotel management! The SPA is very small. ##### Tatiana Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Kimberly 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The nicest and accommodating staff. Have stayed here several times and continue coming back because of the excellent service. ##### Kimberly Stayed 2 nights in May 2025 ### 10/10 Excellent #### Scott 27 Jul 2025 Staff was incredibly helpful and pleasant. Nancy, the Donatello manager, was fantastic at resolving a reservation issue that we encountered. ##### Scott Stayed 28 nights in Jun 2025 ### 10/10 Excellent #### Travlale 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was so great that we extended our stay by 2 nights. ##### Travlale Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Craig 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location and excellent staff. ##### Craig Stayed 2 nights in Dec 2024 ### 8/10 Good #### Susan 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the club lounge. Coffee and tea was available all day and until 10:30 pm. We would meet our friends there in the AM and plan our day. Some evenings they have a happy hour and that was nice too. The staff was wonderful, the place clean. Our only complaint was that they were having wifi problems so we were without it for a day or two. I would stay there again. ##### Susan Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Leonardo 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to shops and restaurants. Friendly front desk staff. ##### Leonardo Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Shalin 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Close to union square. Nice staff. Spacious rooms. ##### Shalin Stayed 4 nights in May 2025 ### 10/10 Excellent #### April 20 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Location Fantastic location rooms are gorgeous the staff is amazing and the rooftop is amazing ##### April Stayed 2 nights in Jan 2025 ### 8/10 Good #### Bannanje 11 Dec 2023 Liked: Staff & service, property conditions & facilities Great location , reasonable price, comfortable room ##### Bannanje Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Raluca 21 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and really nice hotel, close to everything I needed. ##### Raluca Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Anna 28 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great STAFF Lovely rooms walking distance to all the shopping. ##### Anna Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Aiyana 3 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, the restaurant has delicious food! ##### Aiyana Stayed 3 nights in May 2024 ### 10/10 Excellent #### Aidan 27 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious and clean, in a central location this is a great hotel! ##### Aidan Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Bryan 21 Apr 2024 Nice hotel, things were clean and the staff was friendly. ##### Bryan Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### andrzej 22 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities high quality hotel with friendly staff and convenient location ##### andrzej Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Verna 26 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable stay, Amenities , Services, People-friendly staff, more importantly! ##### Verna Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### wilbert 16 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel Very good Spa Close to good restaurants, China town Unfortunately, too many homeless few blocks away ##### wilbert Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### KULWANT 21 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location and amenities ##### KULWANT Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Samantha 10 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful view beautiful room lovely stay all round ##### Samantha Stayed 2 nights in Nov 2023 ## 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