The Donatello

Photo gallery for The Donatello

Primary image
Indoor spa tub
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Overview of The Donatello

The Donatello

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
501 Post St, San Francisco, CA, 94102

Explore the area

  • Popular Location555 California Street12 min walk
  • Popular LocationSan Francisco Museum of Modern Art13 min walk
  • Popular LocationMoscone Convention Center14 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Choose dates to view prices

About this area

San Francisco

The Donatello is located in Union Square, a neighbourhood in San Francisco, and is in the entertainment district and near a metro station. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Presidio of San Francisco and Golden Gate Park. Consider The Regency Ballroom for a night out, and don't miss Exploratorium, a top local attraction. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Grace Cathedral - 8 min walk
  • 555 California Street - 12 min walk
  • San Francisco Museum of Modern Art - 13 min walk
  • Moscone Convention Center - 14 min walk
  • Asian Art Museum of San Francisco - 15 min walk

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • The Oak Room Restaurant - 2 min walk
  • Daily Grill - 2 min walk
  • Sears Fine Food - 3 min walk
  • L'Ottavo Ristorante - 3 min walk
  • Tratto - 3 min walk

About this property

The Donatello

3.5-star San Francisco hotel in Union Square, walk to Warfield Theater
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site. Housekeeping is available on request.
The Donatello offers 94 air-conditioned accommodations with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3.5-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Donatello Spa has 2 treatment rooms. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 57.0 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Zingari

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna

Family friendly

  • DVD player
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Mini fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express checkout

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 57.0 per night (in/out privileges)
  • Cleaning/housekeeping/linen fees vary based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 595 out of 986 reviews
5 - Excellent 60%
Rating 4 - Good. 299 out of 986 reviews
4 - Good 30%
Rating 3 - Okay. 61 out of 986 reviews
3 - Okay 6%
Rating 2 - Poor. 21 out of 986 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 986 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind staff
Stayed 4 nights in Jun 2022

1/5 Terrible

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
during the check in at the front desk thru check out my wife and I were treated in a submissive and insulting way.
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Don't understand why people don't mention these things in reviews. Unless the majority of reviews are fake or rigged. When I looked at the reviews and booked this hotel, it never say that room service is every 4 days, and that didn't include for me picking up the trash. Also and around the hotel it is dirty, strong odor to drugs, feces, urine and not safe after 5-6, especially when it gets dark. Not recommendable if you take your family and that includes restaurants and fast food places...nasty! junkies.
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent!!!
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place for our family vacation. Very clean and spacious!
Stayed 3 nights in May 2022