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"The only issue is the units close to the property office could hear all the noise from the traffic. Otherwise comfortable stay. "

"We enjoyed our stay. Hotel was everything we needed. "

"Parking was underground and tucked away with cameras in opportune areas, so we felt super comfy about leaving it there. Staff was friendly and check-in was a breeze since we prepaid. Deposit was reasonable and so was the snack shop for water and such. Great, healthy choices to eat near by and they're located super close to Universal which was a pleasant surprise. The property is we kept and we really enjoyed hanging out near the pool. Bathtub in our room was a plus; and super deep and long. Best choice we've made in a hotel in a long while. Competitive rates and they treated us very well. It was such a good stay that we're planning to go back this Summer. "

"Great staff.. they are the main reason I wanted to leave a positive review! Thank you so much for dealing with my parents/language barrier 🙏 Hotel is reasonably priced for a great location. Parking was good, has a pool(not heated), cafes and 711 nearby, the rooms/property were nice and clean. "

"Elevators broken all 3 days of our stay, shuttle broke down, stuck for an hour and 30 minutes at universal studios therefore missed our dinner reservation "

"Clean room every day. Dont let guests ask for it. Thats poor."

"Super run down and not clean. In room phone doesn’t work, took forever to find the direct number to call the desk. No linens for pull out bed. The "

"super clean and nice staff"

"I have never had such a quiet room in my years of traveling. I could not hear ANY sound in the hall at all, but could hear noise as soon as the door opened, even standing just behind the door. The room was clean, spacious and comfortable. Wonderful shower with double showerheads and huge bathroom with 2 sinks. Only minor thing is the showerhead needed cleaning. Also, I was disappointed that we needed an emergency maxi pad and they did not have any at the front desk. Olive’s Bistro is super convenient, since good restaurants are a 5+ minute drive away, and service amazing. No microwave in the room, but there is one in the lobby. Fridge in room. Parking was easy and great. Tip: Reserve shuttle well before arrival, I was told 3 wks ahead for Universal Studios. It was full on the day we wanted it and they don’t always run every day, so we drove ourselves. I really liked being here, and would return. "