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"Reception desk often under staffed or no staff. We were unable to exit parking as no staff available to unlock. Great location and cool vibe but moldy and saturated with aggressive air fresheners. "

"Excellent value for money in Beverley Hills"

"The entire exterior of the hotel is under excavation and construction. The first night of our two night stay bulldozers worked until 4 AM. The hotel moved us to a quiet room for the second night & removed direct hotel charges (parking and food) but we had paid for our stay through Expedia & I needed to get a refund for the night from them. I fully expect that to happen, but Expedia customer service has not given me 5 star support because they have yet to hear back from the hotel. I called the hotel and management has the problem documented in their records. I contracted with Expedia and this was not a small problem. They need to refund me the first night's charge."

"Always a wonderful place to stay."

"Property is dated and funky, but very convenient"

"great place "

"clean room good parking"

"Beautiful place"

"Yes, it's expensive - but it's worth it. Top notch in every way. It's an experience. Be sure to make a reservation at the Polo Lounge as well."