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"The room and the airport shuttle were comfortable was extremely convenient. The breakfast was generous as well with lots of choices. Check-in was very quick. My only issues were: 1) the room was an "interior"room. I opened the curtains and there was nothing there except possibly a former window that had been covered, painted over. Felt very weird to be in a room without a window. I didnʻt mind not having a view, but just a window to the outdoors. Made it feel like being in a closet. I don't think the description of the room when I booked it mentioned that there was no window. Iʻve never been in a windowless hotel room before and it was odd. 2)The channel on the airport shuttle was set to a religious station. So, you had to hear religious music on the whole ride (short distance but took awhile due to heavy traffic at LAX). In addition to the music, there were readings of scripture. I found it offensive and think that it could make others with varying religious or non-religious beliefs uncomfortable"

"This was beyond great. The beds and pillows were the best I have ever had at a hotel. The steak we had at dinner was as good as any steakhouse I have ever been to and the staff was friendly and helpful. Will definitely stay here again"

"The decor is a bit dated in the room. The hotel itself was lovely and the staff, especially Paola, were really helpful and kind. "

"Convenient location to Universal "

"Excellent "

"My wife and I stayed in the "romantic room" with the jetted tub, for our anniversary. Great price alot less then any other jetted tub room i priced. I did not see that they had payed parking only($15 a day). Still cheaper. Alot of good eats close, walking distance. Shopping too. Good stay, only negative was my wife had a bad fall when she slipped entering the shower the morning we were checking out."

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"The rooms were just too cold. My inlaws had to move hotels because it was so cold and the showers were too difficult for my father in law to navigate. The hotel has such potential and though we were in a newly 'renovated' room, it had a 1990s feel still. Just seems a bit shabby for such a historic and beautiful ship. The step overs in the rooms should maybe be marked or evened out as they are a hazard. Nothing seems really clean. Walls have marks and chips from either the top down to the bottom, frayed carpet, inside closets are dirty and old. Just wasn't worth the price and we got them a different hotel after two nights. I've stayed here before and found it a bit worn down. For the parking, no food included this was a bit dear."

"Very clean and big rooms. Eveything was good "